Home2 Suites by Hilton Gilbert

The only thing we didn't love was the single elevator in the whole place and it was at 1 end of the hotel, so if you where on the 5th floor and on the opposite end as the elevator it made for a very very long walk every time you left your room.

Amelia was amazing, staff was great. Not walkable but likely to get better. A lot of traffic noise. Cleanliness good but little details grungy like top of drawer handles, faucets, corners.

Comfortable bed, friendly service, good breakfast

right off the 202, convenient to SE side of Phoenix. only a few minutes from Mesa airport. Great staff, Thanks

nice

Friendly check in.

Clean, convenient, good amenities, nice little free breakfast in the am. Nice staff.

The occupants above me were making excessive noise. I called the front desk about it. The only option was given was stay where I was and they'd call them to keep it down or move next door to room that noise was coming from. I feel as though I was given no options at all. When they finally decided to move me, they moved me to a room that was not clean. First the room smelled like farts, comstant farts. When i pulled the sheets back, there was pet hair present.I dont own any pets so this was not just transfer. The sheets were wrinkled as if some one just got out of that bed. Although the bathroom was stock with clean towels it was also not cleaned before the room was offered to me. The floor was not mopped and the walls (washable wallpaper) had stain s on the near the toilet and over the sink areas like some one was throwing something at the walls. For fear of being moved to the basement or somwhere less accommodating than a dirty room, I cleaned the room and changed the sheets myself. I'LL NEVER STAY HERE AGAIN!!!!

Spacious room, all amenities needed, helpful staff

Clean facility and great breakfast options

Disappointed with the evening staff, I was traveling with my aging mother and needed help and information as I was not familiar with the area and we got there in the evening .I called down twice for a pillow, they never did bring one up. Asked about restaurants in the area, very vague and in the morning when we went outside there were several with in short walking distance. Asked about taxis and Uber and was told they knew nothing about that. The morning staff was good, breakfast was good but for the price I would not stay again..

everything

great hotel

The facility was fine. The people in the room above us were very noisy into the wee hours. After notifying staff they either did nothing or was no change

I think for the price it could use some upgrades. Rug shabby, window blinds did not work very well, and tv remote did not properly control.

It was nice

It was very nice! Convenient to stores and restaurants. I only have a couple of complaints, the room was very dark, no where to put on makeup if someone else wants to shower and there wasn’t a safe.

Our room was spacious. Having a downstairs room, noise was an issue once breakfast started. Breakfast area needed more seating. Overall, stay was good.

Very spacious suite with anything you could ask for if you had to live here for a while! Breakfast was one of the best I've ever seen at any hotel...and Ryan at the front desk was a much-appreciated helper when I couldn't get a document printed for a wedding I was officiating! I would return and highly recommend.

People were great