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HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross
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HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross
Hotels
5.4
/10
Fair
462 reviews
What Guests Say About Their Stay
Stephen
10.0
/ 10
Front desk service is amazing here,specially.The lady in charge had my paperwork ready when I walked in the door,and greeted me by name on arrival.I only stay here once a month.It is rare to find anyone seriously committed to doing their jobs well.She consistently does hers.
In the Area
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200 Lawrenceville St, Gwinnett County, Georgia, United States, 30071
Main Facilities
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WiFi
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What's around HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross
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200 Lawrenceville St, Gwinnett County, Georgia, United States, 30071
Discover More About HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross
Location
HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross is located in area / city Gwinnett County.
About HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross
HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross is the smartest choice for you who are looking for affordable accommodation with outstanding service.
HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross
Others
General
- Smoking area
- Parking
Public Facilities
- Others
- Coffee/tea in lobby
Hotel Services
- Laundry service
- Express check-in
Connectivity
- Free WiFi
Accommodation Policy & General Information in HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Late check-out is available for a fee (subject to availability)
- Housekeeping fee: USD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- For any deposits paid in cash or check, refunds will be mailed within 14 days after departure (pending room inspection).
- Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
- This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.
The front desk is open during the following times:
- Monday - Saturday: 11:00 AM - 7:00 PM
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
15:00 - 19:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | 15:00 - 19:00 - Before 12:00 |
Available rooms at HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross | 130 |
Number of floors in HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross | 3 |
Another facilities in HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross | Smoking area, Parking, Others, Coffee/tea in lobby, Laundry service |
Frequently asked question in HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross
What are available facilities at HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross?
There are top facilites at HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross?
The standard check-in time at HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross is starting from 15:00 - 19:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross
Other sources (462)
5.4
Fair
From 462 reviews
Cleanliness
5.6
Room Comfort
5.8
Location
7.2
Service and Facilites
5.8
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Traveler Reviews HomeTowne Studios by Red Roof Atlanta NE - Downtown Norcross
Number of reviews per page
20
40
Top reviews
Verified traveler
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Rooms are full of roaches and other bugs (the come out the cracks of the wall and from behind the wall photos) the front office doesn’t have enough help to clean ppls rooms who are already there. they never have towels the cleaning lady doesn’t even speak English so she will definitely not help you she will either over talk you and tell you she doesn’t know English or she will walk off on you. If something is broke do not count on it getting fixed most ppl there don’t like their job so they will half ass do it.
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Stephen
Business
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Front desk service is amazing here,specially.The lady in charge had my paperwork ready when I walked in the door,and greeted me by name on arrival.I only stay here once a month.It is rare to find anyone seriously committed to doing their jobs well.She consistently does hers.
Aishia
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Staff is great
John
Business
4.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
It’s a dump.
david
4.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
The floor was filthy, bathtub not cleaned, water oozing between bathroom floor tiles, live bugs crawling around. Curtain rod (pole) came down on us when we tried to close the curtains. Staff was considerate and helpful.
Dalton
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Nice place.
tae
10.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
it was quiet and clean
Tracy
Business
2.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
So expensive ($155 per night due to the $35 extra charge for us to check in early).
The room is decent but the noise level from the highway is unbearable!!!
Norma
Business Family
2.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Terrible hotel ! Infested with roaches and staff don’t care and rude ! Room Dirty and bed and sheets dirty , bugs on bed sheets and black marks on sheets . No
Garbage can or any soap to wash hands .
Eboni
Leisure with Partner
4.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
You have to pay a deposit even after paying through Expedia. I called ahead to see if there was and Indian guy answered. He confirmed the area and the address and said that there is no deposit for this property. He also tried to work an offer with me as well but I turned it down. Upon arriving to hotel. I was charged a $50 deposit that was not mentioned at all even after reserving a room. The room is not exactly what the picture advertise on the Expedia app. But it’s similar to it. There are a couple roaches here but the kitchen and refrigerator was very clean. The staff was pretty descent and but the contract I initialed on said that check out was at 12 but the staff says 11 and a sign said but the contract didn’t and I asked the staff meme we at the time and she said no it’s 11. So I was a little confused in that.
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Verdell
10.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
I love it here…. Staff is great…. Service is great!!!!
Maricris
2.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
I hated this place. Staff was unavailable and they charged me for a room I never even checked in for. Terrible place. Would NEVER recommend.
Jolin
Leisure
6.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
I had hoped to check in early but they refused and the staff at the time wasn’t very friendly or accommodating. So I returned at check in time and had to stand out in the cold (in the 20’s) for an hour just to get checked in. I ended up catching a cold. I will say the staff during my check in process though, was much better and way more friendly than when I 1st got there. There should be an easier way for people to get checked in. That’s my only real complaint.
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Dequan
Leisure with Friends
2.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
I booked a Pay at Hotel reservation at this location. The day of my reservation the front desk receptionist Nicole. She cancelled my room and my reservation after running my card with no notice. I called to have the situation explained further on why I’m being charged without any notice and I’m not at the hotel. I’m working a reason I specifically chose Pay at Hotel. She advised me that unfortunately there’s nothing she can do and that she had to process my card whether I was there or not because she gets off at 6. I was shocked that was even a response back. I was still trying to understand the situation because it’s not making any sense to me however, she then tells me it’s nothing she can do and there’s no room available after giving my room away. Mind you this is the day of the reservation so now I’m out of a room with no where to stay.. her lack of empathy and concernment was noticeable. You’re the first contact for the establishment and if she’s representing this hotel. I would suggest giving her tips regarding phone etiquette. She handled this with the least amount of respect. THANKFULLY I was able to get a hotel at a different location. I hope this helps future hotel goers.
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Nokesha
Business with Partner
10.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
Love it here a good place to commute business or vacation
Jamie
Leisure Family
8.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
Great place to stay on a budget! The bathroom door was difficult to shut as it got stuck and was not accessible (they had no elevator). The stairs were a little questionable. No bugs, relatively clean, and quiet. Not perfect, but no big complaints.
Joe
Leisure
6.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
It was a cheap motel with bare bones appliances that you could tell was old. If you're on an extreme budget and want to be in suburban atlanta then i recommend. However, i would stay elsewhere if you can afford to splurge.
ANA
2.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
The treatment in the lobby is rude, the office opens at 11am to check out before it is not possible, it is inconvenient, noisy and dirty place. very unpleasant experience
Timothy
Leisure Family
4.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
This hotel looks pretty nice from the outside. But on the inside, it's unclean. I have several pictures of food in the sink, trash on the floor, food and mildew growing inside the air conditioner blowing on my family all night. Bed sheets with pubic hair in them, towels with pubic hair on them. Roaches running across the floor. Walking up and down the aisle ways outside, it stinks. Smells like urine. My family had three people staying here for 3 days. We never got a change of towels. We went to the front and asked for them but the lady said they don't have any clean. I really wanted to love this place. It's really pretty from the outside. But I don't think I could recommend anyone staying here under the current conditions.
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Oleksandr
Business
2.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Syper dirty.no cleaning every day. Make me even buy toilet paper))Frontdesk working only from 11am till 7 pm. Sunday they closed.this motel is a joke
Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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