Homewood Suites by Hilton Phoenix Tempe ASU Area

L

This property was well kept and fairly quiet. Employees all very friendly. Thank you.

suite...with kitchen

It was nice

Homewood Suites in tempe offers a quaint and convenient experience.

the site was fine but, I had to call the front desk numerous times due to the room above me making so much noise that we could not enjoy our stay or get any sleep. The guests on top of us were up late and got up early every morning. They were running all around the room, sounded like they were jumping off the furniture constantly. There had to have been at least 6 or 7 individuals, we could hear their loud voices and the screaming of both adults and children. First the front desk said there was no one in that room, then they said the main person had checked out and the remaining guests stayed behind. I was horrible, it started at 6AM and would not end until well after midnight and nothing was done about it! We checked out on Monday at 11AM and the loudness was still going on. We are Hilton Honor members and have never experienced such a horrible and undesirable stay.

Wonderful hotel.

Nice property, clean and new

Close to PHX airport. Room was clean and spacious for family of 6. Breakfast was good.

Friendly staff

We had a great stay, it was clean and very spacious. I traveled with my children and they enjoyed the room, mostly because it had a small kitchen and living room type space. We also had enough towels and that's a good thing to have especially when you are traveling with kids under 10.

Nice area, big rooms, the only thing is they don’t clean the rooms every day, but every other day

There was damaged flooring in the lobby and both elevators. Ceiling tiles were old and discolored. Room was old looking with old sheets. Not as advertised.

Everything was great. From staff support to cleanness of the room and the property.

We stayed 4 nights and 5 days but no house keeper came to clean the room or change towels. I Never had that type of experience. Breakfast was good. The first room we stayed had strange shower arrangements. Also no sheets in bed. Broken pots and broken ice box. Air Conditioning stopped working at night.

Served breakfast daily so that was nice. The outside presented well however once inside the wear and tear on the building, carpets, couches, walls is very evident. Our room had cracks in the walls, table was missing parts, handicap shower had broken bars. Pull out bed was also broken so was a very rough sleep.

All was amazing

Good night crew!

The perfect stay for you and your family

Nice stay.