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Hyatt Grand Central New York

Name: Hyatt Grand Central New York
Address: 109 East 42nd Street, at Grand Central Terminal, Manhattan, New York City, New York State, United States, 10017, 109 East 42nd Street, New York State, 10017, United States
Rating: 8.2

Hotels

8.1

/10

Very Good

45 reviews

What Guests Say About Their Stay

C Richard

10.0

/ 10

To stay at the grand Hyatt was absolutely fantastic. The first time I stayed at the grand Hyatt was in 1984 and since that time it has grown and prospered and is a fantastic place to stay in midtown Manhattan! Located directly above Grand Central Station, there are plenty of dining and shopping options as well as access to anywhere in the five boroughs.

In the Area

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109 East 42nd Street, at Grand Central Terminal, Manhattan, New York City, New York State, United States, 10017

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Hyatt Grand Central New York is a good choice when you are visiting Midtown Manhattan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hyatt Grand Central New York

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What's around Hyatt Grand Central New York

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109 East 42nd Street, at Grand Central Terminal, Manhattan, New York City, New York State, United States, 10017

Discover More About Hyatt Grand Central New York

Location

Staying at Hyatt Grand Central New York is a good choice when you are visiting Midtown Manhattan.

About Hyatt Grand Central New York

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hyatt Grand Central New York is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hyatt Grand Central New York.

All facilities in Hyatt Grand Central New York

Others

Hotel Services

Laundry service
Tours
Multilingual staff
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Public Facilities

Others
Coffee shop
Coffee/tea in lobby
Elevator
Smoke-free area
Safety deposit box

Business Facilities

Meeting facilities
Conference room
Conference center
Business center
Conference rooms
Computer station

Things to Do

Shops
Spa

Food and Drinks

Breakfast
Snack bar

Connectivity

LAN Internet
Free WiFi

General

Banquet
Ballroom

Transportation

Valet parking (surcharge)

Nearby Facilities

ATM/Banking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hyatt Grand Central New York

Important Note

Fee for full breakfast: approximately USD 15 to 65 for adults, and USD 15 to 32 for children
Valet parking fee: USD 100 per night
Pet fee: USD 75 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100.00 per night
Resort fee: USD 45.89 per accommodation, per night

The resort fee includes:

Additional inclusions
Newspaper
Phone calls
Spa access

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - Before 11:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Hyatt Grand Central New York	1298
Number of floors in Hyatt Grand Central New York	25
Another facilities in Hyatt Grand Central New York	Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Hyatt Grand Central New York

What are available facilities at Hyatt Grand Central New York?

There are top facilites at Hyatt Grand Central New York such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hyatt Grand Central New York?

The standard check-in time at Hyatt Grand Central New York is starting from From 16:00 while the latest check-out time is at Before 11:00

Does Hyatt Grand Central New York provide breakfast?

Yes, Hyatt Grand Central New York provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hyatt Grand Central New York

Overall Ratings & Reviews Hyatt Grand Central New York

Traveloka (45)

Other sources (4,499)

8.1

Very Good

From 45 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.2

Meal

8.0

Location

8.8

Service and Facilites

8.0

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Traveler Reviews Hyatt Grand Central New York

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Customer reviews

Jatnika O. S.

9.4

/10

Reviewed 36 week(s) ago

Great location-there is complimentary meal coupon $ 15/day.

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K***i

10.0

/10

Reviewed 42 week(s) ago

It was fun and I want to come back again.

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1 people find it helpful

ANDREAS SOENJAYA

10.0

/10

Reviewed 70 week(s) ago

Very good hotel with excellent services.

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Andy

5.2

/10

Reviewed 111 week(s) ago

This hotel should not be a part of Hyatt! As soon as we walked in, the front desks were ridiculous, no manner at all. They were all sitting down on chair relaxing, doesn't stand up to welcome guest. We had to ask fridge for the room because we couldn't find any in our room. The room doesn't have: cups, glasses, spoons, forks, knives. We asked for cup, they told us to pick it up ourself downstair at the Cafe. Very annoying when you wake up and find no cup, and need to walk downstair to get it. This is very stupid. They asked me to pay USD 4 per bag, to leave the bags for 3 hours after check out! What Hyatt do that? I think Hyatt should reconsider this place to use their name. Do not stay here! You're paying, but you're going to be treated like some kind of criminals by those people at the hotel. Even the bell boys were very rude and money oriented! Once again. Do not stay here.

2 people find it helpful

Yoga P.

8.5

/10

Reviewed 119 week(s) ago

At the time of our booking (around September 2022), the rate was very good for holiday season if not, the best we could find in any hotel in Midtown Manhattan. The location is very strategic, adjacent to historical Grand Central Station as well as access to Metro. Just 5 minutes walk to famous observation deck Summit One @ Vanderbilt. 10-15 minutes walk to Bryant Park, Time Square, Rockefeller, etc. There are many food and grocery options nearby. The hotel itself is kind of old but reasonably maintained. The check in was super fast and you will have $ 15 credit to spent at ground floor F&B. We booked deluxe room, the space is roomy enough for 2 adults and 1 child. Our room is on 15th floor, its quiet floor, bed is comfy enough but there was bit problem in the shower as the water spray is quite low/weak. The room doesn't have water kettle but they do provide coffee maker and nice Starbucks Cafe Verona packs upon request. The hotel doesn't seem to offer breakfast when we booked it but there was a restaurant on mezzanine floor but we didn't try.

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Bernadette R. G.

9.7

/10

Reviewed 124 week(s) ago

Good experience, very strategic location, clean, helpful front desk and house keeping. Very recommended.

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Stella F.

5.8

/10

Reviewed 126 week(s) ago

Location was good but staff not friendly yet very rude. The check in was not nice experience. Amenities was not provided in the room. Cleanliness was just oke.

1 people find it helpful

Stella F.

5.8

/10

Reviewed 128 week(s) ago

Staff when I checked was not welcome yet rude for me. She was not friendly at all from the gesture and the expression seems to underestimate us, which I don't know why. She also didn't explain much during check in, just took our credit card and charge then that 's all. The hotel was not provided with complete amenties such toothbrush, laundry bag, dll maybe you can request? Never gonna come back.

1 people find it helpful

Nurhayat U.

8.5

/10

Reviewed 142 week(s) ago

The location is very strategic in downtown New York, close to the center of the crowds such as Time Square, Fith Avenue Street, the Grand Central Station and many restaurants and all within walking distance.

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Kristian H.

9.7

/10

Reviewed 144 week(s) ago

When I booked the hotel, I had my concern reading some of negative reviews. But it turned out my own experience was awesome. The communication was clear by the time I entered the hotel, receptionist was friendly and I got my room though I checked-in before lunch time. The room was big for NY standard. Definitely I will come back to this hotel.

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FX Susatyo Y.

6.3

/10

Reviewed 172 week(s) ago

I got the view out facing the back wall of the building next door. The last day a coffee drink will be charged on your bill even though the guest still had drinking facilities. Bill boy not friendly. Be careful the price on travel apps does not include tax. Positive thing the location is very strategic.

2 people find it helpful

Snail A.

8.5

/10

Reviewed 276 week(s) ago

I have a good time in Grand Hyatt New York. It's very close with Grand Terminal so it's convenient to go to everywhere in New York. Even if you don't stay here included with Breakfast but they will offer you food still with you can give everything in 15 USD everyday at thier convenience store. Stay here and Enjoy!

2 people find it helpful

Maria M.

Family

9.7

/10

Reviewed 277 week(s) ago

The best hotel (service and location).

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Bayu

Family

5.5

/10

Reviewed 277 week(s) ago

First, there is additional usd 40 per night charged as destination fee that was not indicated in the booking price! And the price itself is already ridiculously high. It is a rip off! Second, the hotel staffs are not friendly. Third, the bathroom is so small you don't know where to put your clothes. This hotel taints the big name of grand hyatt.

2 people find it helpful

Riana E.

Family

6.1

/10

Reviewed 278 week(s) ago

There is an additional destination name fee of $ 40, / day so that the hotel fee adds 25% of the cost of rooms purchased through online which is not previously informed. Room service is also a bit slow like request for a water heater boiler, spp

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4 people find it helpful

Diana P.

6.6

/10

Reviewed 279 week(s) ago

Room is pretty bad for Grand Hyatt although location wise is super fantastic and convenient! Customer service wise is pretty bad too, I’m talking about you don’t get a smile from the very first second you put your feet into the property, even the luggage handler is pretty bad! You need to pay for your luggage storage on the day you’re leaving! I don’t think I’ll come back but the housekeepers staff is the only thing that makes us feel great at least there’s one!

2 people find it helpful

Henny t.

Shopping and Culinary

9.4

/10

Reviewed 287 week(s) ago

Easy walk to sightseeing places, very recommended

3 people find it helpful

Agustina S.

Family

6.3

/10

Reviewed 300 week(s) ago

There was no desk chair in our room. Had been asking for several times and even came down to the lobby, but the response always be the same. I will send it right now to your room. Rooms were quite old. Lobby was awesome. The only advantage of living in this hotel is the location just next to grand central terminal.

1 people find it helpful

Ida M. H.

Business

8.5

/10

Reviewed 317 week(s) ago

This was my first experience in Uncle Sam's country and choosing Grand hyatt as my hotel and the couple's stay gave a very pleasant impression. Strategic location, fast check-in process, friendly staff, facilities and complementary services for the tourist they provide are very helpful. Of course I would recommend this hotel for anyone who wants a vacation to NYC.

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5 people find it helpful

Febrina B.

Family

8.5

/10

Reviewed 380 week(s) ago

Good location, service and interior are nice. I suggest you have to put the electric kettle in the room.

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