Hyatt Regency Savannah

Terrible check in experience — the hotel had given away our room (which I had already paid for in full at booking) and the woman behind the counter was trying to tell me the only available room was going to cost twice as much! I declined the offer so she starts offering a refund and I say I’d prefer to talk with the manager. She went to the back rooms and came back and told us to “have a seat for thirty minutes while the manager figures something out for us” so I insisted again on talking to the manager immediately to try and clear up what our options actually were because it was late and we have a baby, so if I needed to start shopping for a hotel room at 9pm on a Friday I’d like to know immediately so I’m not wasting time. I told her this and I guess she took it personally because she started having a meltdown moment, telling her coworker under her breath “I will fight this man” and calling security over to make me sit down lol. This is obviously embarrassing and awkward since people are staring and she’s yelling across the lobby for the “police officer” lol. The security guard then talked to the manager in the back and told us that we’ll get the room we booked they just need a few minutes to clean it. ??? So I’m not sure what the whole ordeal was about if the counter lady was just having a bad night or what but that was ridiculous. Other than that the stay was typical hotel nothing special. Crib was a pack and play which was disappointing. Check out lady was nice.

On the waterfront, room showing some age, comfortable beds

Hyatt has always been my go to, never any complaints!

Easy Check in, Waved Destination fee as they had to change our room. A little Confusion when checking out as they tried to charge us the destination fee but cleared up confusion easily. Pricing Parking at the hotel, so we parked down the street at a different parking garage and transported our bags to the hotel. Overall very pleased with the hotel experience

Everything was great

We love this hotel and stay here often. The staff is great and the property is very well cared for. We love the location. If were coming to Sav/Tybee we stay here and only here. The breakfast is worth it! The pool is kinda chilly and I wish they would heat it just a little more.

It’s great

Everything was so close. Excellent customer service. One free appetizer and a glass of wine everyday. Wow! Beautiful decor!

Room was big. Nice lobby and bar. Room carpets are old. Nice staff.

Breakfast outraged expensive

Amazing river view from the room, great bar and restaurant, friendly and helpful staff. Right in the heart of the action and walkable to everything in the Historic District.

Its on the riverfront and walking distance to great restaurants.

We have stayed here several times. This hotel is in a perfect location to access historic river street, and also the town squares and city market. Great little bar on site. Absolutely perfect

Always a good go to for convenience and cleanliness. Great river views!

I love it

I liked everything about this property and the staff!

When me and my husband visit Savannah again and we will visit again, we will surely stay at the Hyatt Regency… Check in was fast, room large and clean and staff was very nice throughout the hotel… I had a wonderful open face avocado toast with smoked salmon sandwich at Moss & Oak for breakfast and the buffet was nice too…

The parking was the only issue

Love everything about this riverfront hotel!

The lobby, lounge, restaurant, and rooms were clean and updated. Climate control was excellent. Bed was comfortable. The balcony was a nice touch. Nice to have a pet friendly hotel in the city.