The good stuff: - Staff very friendly - Bed/linens seemed new, room very comfortable - Complimentary coffee in AM and happy hour in PM - Excellent location across street from Japantown shops and restaurants, and SFMuni bus line #2 stop Considerations: - breakfast in restaurant only, did not have opportunity to try it. - Restaurant is high end for dinner, I was going to look into it but it was closed on Mondays. - Picture in hotel description shows a small but functional gym space with treadmill and long rack of dumbbells. When I got there the "gym" looked like a former closet, only a few dumbbells and a few square feet of floor space. I would stay here again but plan to take a class at the nearby orange theory fitness.

We like the location of the hotel, many restaurants around, it is close to popular tourist attractions, and the area is safe. We also like their parking garage.

Wonderful stay at our favorite hotel in the area. The hotel staff provide exceptional service.

Loved the stay!

Parking was a hassle because it’s limited at the hotel. Aside from that a great place In J Town and near the Fillmore.

Great, quiet hotel central to many areas of the City. Really a surprise find for us.

Staff was extremely friendly and helpful

We have stayed at this location before but this hotel has changed hands and was completely remodeled. It was beautiful and the beds were extremely comfortable. Parking was a problem as the garage filled up quickly. However the attendant made sure to find room for us so that was appreciated. The only negative was the restaurant. It was too expensive and the choice for breakfast was limited. The offering was set and there was no chance to order a la carte. The only thing I could eat was the chicken and waffles, but I can't eat eggs or yogurt so I was disappointed and that was too much food for breakfast. Since we were in Japantown, I was hoping for a Japanese breakfast as an alternative. There was only one other person in the restaurant. In the past, there were real breakfast options! We stayed and ate there because we felt sorry for the waiter, but if we stay there again we will eat across the street, plus $25 is a bit steep for what we were served.

Very clean, spacious and comfortable room. Staff was very kind and helpful. Free evening wine and saki was a bonus! Also directly across the street from Japan town courtyard. Walkable to the Fillmore, which is our reason for booking. We will come back to the Kimpton Enso!

The hotel is completely lovely, safe and clean.

Very nice: comfortable, clean and low profile, conveniently located in Japantown.

We had a great stay here! Clean, quiet, safe, updated and big room for us (3 adults and 1 child). Conveniently located right next to Japantown Mall, had delicious dinners there (Osakaya and Seoul Garden). Walkable to a good breakfast places (Sweet Maple and Pistachio Cafe). Water filter and ice, right next to our room in the hall. Coffee and hot chocolate included, every morning. Sadly we missed the wine happy hour since we were out and about from 5-6 pm but I love that they had that available! We found cheaper overnight parking at Hotel Kabuki, just a short walk away. Would definitely stay here again!

Great location, clean and Nice Rom. Friendly staff.

I didn’t like that the hotel didn’t have tea and coffee facilities in the room and room service if needed to order food.

The service was great very clean and a good size room

We liked the location, The bathroom door had a one inch gap between the door and wall it was attached to, minimizing any privacy when using the bathroom. There were no cups in the bathroom for toothbrushes. The most annoying thing was that whenever the people next door slammed their door the whole room we were in shook

very close to shopping centers and very clean.

This place is so convenient and so cordial. Loved it would definitely stay there again.

Great location if you want to explore the neighborhoods of SF (you should). The hotel room was large and had plenty of space. It was clean and modern. The craftsmanship in the bathroom wasn’t great. It was very hard to maneuver the door, the door had a gap where you could see someone on the toilet, the shower door didn’t seal and got water all over the floor. These weren’t a big deal but just signs that some of the work was shoddy. We didn’t make use of a lot of the amenities but they seemed nice. I would recommend the hotel for sure.

Front desk is very helpful and nice. Room was clean and comfortable.