La Quinta Inn & Suites by Wyndham Abilene Mall

The building was not in good condition, very run down. Parking lot was shared with other hotels and had multiple entrance and exits, we did not feel our trailer was safe and parked in an odd spot to keep an eye one it. Our room was ok, except our bathtub dripped and the security lock was broken!!!!! It was late and we had an early start so did not want to mess with reporting it at night. But did report in the morning. The evening desk clerk was not friendly but the morning desk clerk apologized for the issues. I would not recommend staying at the property!

Our stay was good .. the breakfast was awesome .... The waffle maker was perfect ... Everything was fresh and the biscuits were so soft ... The maintenance man was very helpful in fixing something that was broken ...

The First person I encountered at the check in desk he was not very welcoming, but all the other young lady receptions were friendly and fabulous. Breakfast was great, my room was clean as well as comfortable, the housekeepers were so nice and helpful!

All in all great stay. Our room shower head had issues and the front door to hotel was either stick open or you had to pry it open.

Not the best. The sheets were dirty and had stains, towels had a weird odor. Only two towels given when room for 4 was requested. Ceiling near our room was missing tiles and had serious water damage.

Clean rooms and friendly staff

Nice

It smelled terrible in some areas, and the machines in the gym did not work

Our stay at the La Quinta was very enjoyable. The rooms were clean and the staff very helpful. The breakfast for the hotel was as good as anywhere. All of the people went out of their way to accommodate us.

This was a complete disaster - we had to leave. There was a bullet hole in the window. and the window was cfraked from top to bottom. it is an unsafe area. The hotel is not maintained at all. The vents are clogged with years of debris. the showerhead did not work. The toilet did not flush properly - completely awful!!! WE had to leave

It was amazing

Staff was helpful and kind

Our stay was atrocious. When we checked in the front desk tried to “upgrade” us from a king bed to a room with 2 double beds. When I told him no he was angry. He informed me my check out time was 11:00 the next morning (I had booked for 2 nights) I made other arrangements that night to leave in the morning even though I paid for 2 nights. When we checked out the lady at the front told me it was the nephew of the owner and we definitely did have another night. I told her I had made other arrangements because I didn’t want to be caught hours from home with nowhere to stay. It was stressful and we definitely won’t be coming back.

Elevator broke, had to tote bags up and down steps, took forever to get hot water, had to fix toilet myself

They canceled my reservation and tried to make it look like i had reserved it the day i arrived. I had reserved the room 2 weeks prior. I got a room after requesting my money back but not the one i paid for. The room was not clean. Good wrappers and teeth in the room.

We stayed 2 days and our stay was so awesome. The breakfast was on point. The staff were so friendly and helpful. Everything was so clean and smelled amazing. Highly recommended and thank you for making us feel welcome.

Stayed over night super nice front desk

It was good

Beds are nice and comfortable!

Convenient to restaurants and retail stores. They are pet friendly and staff is friendly and accommodating. The reason for a 4 on cleanliness is floors felt damp.