The stay was fine, breakfast was better than most, like to have apples juice but orange juice was fine. The staff was very friendly. Wish there was a fan vent in the bathroom

The room smell musty and wet

Very clean hotel. Incredibly nice and helpful staff. Free breakfast not the greatest, but it was free so no real complaint.

They cleaned out room when we told them not to go in and left the door wide open for anyone to go in and steal our stuff

I realize it was only one month since the hurricanes but they should do basic cleaning. My bathroom was filthy. I had to get cleaning supplies from the front desk and clean it myself. And there was a roach under my suitcase the next morning. I checked out after one night.

the room was not clean and smelled musty. the driveway out was scrapping my car every time I drove off to work. the breakfast only consisted of cereal, yogurt, and pancakes and dried sausage and boiled eggs. not truly a breakfast option...

Everything was good

All the places I had to visit were close to the hotel , making it easy and convenient to get to. It was nice and quiet making it easy to relax.

The rooms smelled like mold.

Absolutely liked everything about Super 8 by Wyndham (16805 Blake Rd). I have traveled a lot and can say this is one of the cleanest places I have stayed. Very well organized and it has security cameras everywhere. Towels and bedding are always fresh and clean. Included breakfast with fresh coffee, a nice option. They do not rent to locals but highly recommend this place to anyone visiting Hagerstown. From Mrs. Julie Hines the amazing manager, reception, to cleaning services were fantastic. They went over and beyond to make the stay enjoyable. Great attitude, helpful, and always available. We can truly vouch that the service rendered was on par if not better than those rendered by 5-star hotels that we have experienced. Coming back to this place just for the service.

Excellent

Just overall nice with good staff

Excelente

Empty hotel, maybe 5 cars in the parking lot and I assume that includes the staff. At midnight I was woken up to screaming between a man and a woman that lasted around 10 minutes. They were fighting, so loud I almost called 911. Then I heard a third party told them to stop yelling I then her door slamming and then I heard the conversation continuing it was so loud I thought they were right outside of our door until I realized they had been checked into the room next to us. At midnight. An entire empty hotel and your staff chooses to put loud people in the room that has an adjoining door next to a sleeping family who checked in earlier that day. Absolutely unacceptable. Over 200 rooms and they chose to put us side by side I will never stay at this hotel again. I did call the front office to complain they came and told them to be quiet but I continued to hear them for the next hour talking loudly instead of screaming and fighting and I was awake almost all night. After showing up at the front desk absolutely exhausted with no sleep I demanded a refund. I did receive a refund and for that I am thankful but I still will never stay at this hotel again. Management should train the staff to never allow this to happen. Unacceptable.

We arrived 12 minutes before our 3PM check-in, and were told if we checked in then, there would be a $65 FEE! This was AFTER I stood there for 6 minutes while the girl was on the phone with what sounded like another unhappy customer. AFTER 3, when we did check in, the room’s AC was not working properly, the temperature never went below 74 degrees; the comforters on BOTH beds had stains on them that were NOT permanent stains, just hadn’t been cleaned, there were stains on some of the pillows as well. We were there for one night only, and even THAT was too long a stay. I will NEVER use this hotel again, and I’m seriously considering not using the Brand ever again.

I like this property

Front desk always very nice and helpful

good hotel, we have been satisfied with the attention provided.

Good value. Convenient location.

Poor cleanness No basic stuff in the bathroom like hair dryer or conditioner Rooms with mold Poor breakfast