MainStay Suites Charlotte - Executive Park

Hotels
4.6
/10

Poor

39 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
From outside hotel looks like an ordinary place. This establishment seemed to be going through renovations so inside seemed very disorganized. Management staff behind the reception desk was amazingly friendly and helpful. My room had all the amenities one could require. I loved the fact that floors were wooden and were very nicely cleaned. Bed was very comfortable. I thoroughly enjoyed my stay here.
In the Area
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5840 Westpark Drive, Mecklenburg County, North Carolina, United States, 28217

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
MainStay Suites Charlotte - Executive Park is located in area / city Mecklenburg County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around MainStay Suites Charlotte - Executive Park

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5840 Westpark Drive, Mecklenburg County, North Carolina, United States, 28217
Others MainStay Suites Charlotte - Executive Park
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Discover More About MainStay Suites Charlotte - Executive Park

Location


MainStay Suites Charlotte - Executive Park is located in area / city Mecklenburg County.

About MainStay Suites Charlotte - Executive Park

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

MainStay Suites Charlotte - Executive Park is a hotel with great comfort and excellent service according to most hotel's guests.

MainStay Suites Charlotte - Executive Park is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in MainStay Suites Charlotte - Executive Park

Others MainStay Suites Charlotte - Executive Park
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Picnic area
  • Barbecue

Business Facilities

  • Business center
  • Computer station

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

General

  • Parking

In-room Facilities

  • TV

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in MainStay Suites Charlotte - Executive Park

Important Note
  • Pet fee: USD 20 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Long-term renters welcome
  • Safety features at this property include window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at MainStay Suites Charlotte - Executive Park
79
Number of floors in MainStay Suites Charlotte - Executive Park
3
Another facilities in MainStay Suites Charlotte - Executive Park
Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Laundry service

Frequently asked question in MainStay Suites Charlotte - Executive Park

What are available facilities at MainStay Suites Charlotte - Executive Park?
There are top facilites at MainStay Suites Charlotte - Executive Park such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at MainStay Suites Charlotte - Executive Park?
The standard check-in time at MainStay Suites Charlotte - Executive Park is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in MainStay Suites Charlotte - Executive Park

4.6
Poor

From 39 reviews

Cleanliness

4.8

Room Comfort

5.4

Service and Facilites

6.4

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Traveler Reviews MainStay Suites Charlotte - Executive Park

Number of reviews per page
20
40
Top reviews
LaQuan
icon-Business
Business

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Front desk extremely rude
Prashant
icon-Business
Business

2.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Room was dirty. Towels were dirty. There was a huge piece of meat rotting in the freezer. Bathroom did not have hot water. Curtains would not cover up completely leaving me to tape it to completely block of peek from the windows. I have a feeling that the room was not cleaned before giving to me.
Tina
icon-Business and Leisure Family
Business and Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

No complaints
Bryan
icon-Friends and Family
Friends and Family

2.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

The cleanliness of this room was horrible. There were stains, mold and mildews on the curtains. The refrigerator was old & outdated with broken handles. I probably would have dealt with all of that only because I needed a place to stay due to unforeseen circumstances, but the room was already occupied by the roaches which Hastened my departure.
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Verified traveler

2.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

The entire building smells like cigarettes and weed. The building itself is not in good shape and there was a lot of old material, furniture, and mattresses in the hallway. The booking was for a non-smoking room, but the room had a strong cigarette smell. I was refused a refund and ended up having to leave to find a new hotel.
Verified traveler
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

From outside hotel looks like an ordinary place. This establishment seemed to be going through renovations so inside seemed very disorganized. Management staff behind the reception desk was amazingly friendly and helpful. My room had all the amenities one could require. I loved the fact that floors were wooden and were very nicely cleaned. Bed was very comfortable. I thoroughly enjoyed my stay here.
Read More
Daniel
icon-Business and Leisure
Business and Leisure

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Property was being renovated, no coffee, cups, breakfast. Good for a night's sleep.
Robert
icon-Leisure
Leisure

4.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The management were kind. However, the facility was quite dirty and loud, i believe they were undergoing renovations and signs said they were under new management...the door to the room was filthy on the outside. Upon entering the room it had a bad smell. There were zero hangers in the room. There was no nightstand. Overall condition of the room was unpleasant. I left 5 minutes after checking in and went to a different hotel.
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Jed
icon-Leisure
Leisure

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

this property is at the end of a culdesac. Homeless people in the parking lot and nearby. Went to check-in, asked to use the bathroom, ort of order; 3 ring binder on counter titled maintenance issues, dirty entry area. Didn't feel safe.
John Kampfer

2.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Do not stay here. The facility was dirty. This shoukd not be an Hotels.com choice. It is sub-par.
Megan
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Was okay just for the one night, but would not stay again.
Gary

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Under going renovation and it shows
Joshua
icon-Leisure
Leisure

2.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

This is nothing like the pictures. Disgusting. Smells and drug use around property. I checked right back out. Did not feel comfortable or safe.
Stan
icon-Leisure Family
Leisure Family

2.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

First this was not the staff's issue, it is an owner issue and Expedia issue. I took pictures because so unbelievable. Sent to expedia on night there. He called Mainstay. We left and got another room, which cost $200 untop of the $65 plus, that was not refunded to us. I will never recommend either establishment. This was an unbelievable experience.
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Eunice
icon-Leisure
Leisure

2.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

I want my refund. I did not get what i paid for, did not reflect the pictures even with renovations they say is being done. Management not responding to expedia to give refund is unexceptable. Refund now please.
NADIA
icon-Leisure
Leisure

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

I liked the room
Michael

2.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Everything was dirty , ROACHES EVERYWHERE , walls had mold , old trash and laundry just sitting in hallway it’s to much I can explain
Charles
icon-Business
Business

2.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

The air barely worked. There were cockroaches and flies in my room. Pretty sure someone was smoking crack in the hall.
Denise
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

This property is under new management full of construction first room shower didn't work second room dirty. Just not as pictured wouldn't recommend for anyone thank goodness we only needed one night.....
Richard
icon-Leisure with Partner
Leisure with Partner

2.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

The hotel was absolutely filthy, every single room we went into on all three floors had roaches located within. Stains were found on multiple sheets and comforters and there was trash in the cabinets and old clothing in the closets.
Number of reviews per page
20
40

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Others 4 MainStay Suites Charlotte - Executive Park

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.