MainStay Suites Greensboro

They are going through a remodeling staged, so i totally understand. But a ice machine would had been nice, since the refrigerator doesn't make ice.

Walked into lobby and was greeted with "When did you make your reservation?" I said earlier this week. She insited the hotel manage had called me and cancelled the reservation due to renovations going on at the hotel. I said if they had called me, why would I be here? She said she had one room left and I could book through the app or directly through her. But it would be higher if I booked through her. I couldn't get the app to work on my phone, so I took the so called last room. I was tired and didn't want to look elsewhere. The room itself was decent and had been recently remodeled. The next morning I am woken up with contractors hammering and drilling in the next room. What a great start for the vacation... There were multiple other hotels in the area. I will not be stayng here again. I understand hotels have to deal with a lot, but don't lie to me when I walk in the door and tell me the manager called me, when they simply didn't do their job.

Old bathroom amenities, small TV. Otherwise nice studio type room. Would repeat for price.

The building has rooms under renovations so I’m sure in the future it will be in better condition. Unfortunately our bathroom was not very clean as my wife wouldn’t even shower as the tub was not clean. Could definitely use new pillows as well

No breakfast. Room was missing facial tissues, pen and paper, bathroom cups.

Clean & Quiet!

They charge premium rates during furniture market property not clean musty they should charge their regular daily rates ripping consumers Shall not stay here again Expedia should not promote this property in their web sites

Like a studio apartment

This property has not been maintained very well. My window sheers were dirty. Although the dirt might be mold. My coffee maker didn't work. There. Was a "live" wire in the hairdryer. It did not feel safe.

Other hotels near the airport were sold out, and other hotels were going for $400 to $500 per night due to some major events. So we opted for this location and wish I had just driven from farther away. The third floor room, which was provided was recently remodeled and was nice, however, the entrance area was ragged. The front desk people were very nice and professional. But this extended stay hotel caused you to feel a bit wary. Were you safe or not? Some people loitered in the parking lot and one approached me as I was going to my car for the airport. Though there are no smoking signs everywhere, the halls smelled like marijuana smoke.

This room did have a kitchenette, but did not otherwise qualify as a suite. It wasn't much larger than a standard hotel room. Could stand a lot of refurbishment. Staff was pleasant

No clean the room any days and the AC not working

I work and travel, so saving is priority. Finding a hotel that is equipped with a kitchen/basic appliances & a refrigerator is as essential as cleanliness, affordability, safety and bug-lessmess. In a review of this MainStay in Greensboro, I rated less than stellar. A manager made all the difference. My stay was peaceful and all was well until the final day. The housekeeper asked if I was “extending”. I wasn’t scheduled to check out until the next morning, so I told her that I was ok til Monday. Later, I was visited by a clerk who seemed eager to meet me, like a club bouncer. I shared the same info about my check out day and she said, “Well, my notes say you checking out now.” I rechecked my itinerary and realized that it was a mistake that I made and admitted as much. I called & requested a two hour late check out & she flat out told me: “No ma’am. You have to pack your stuff and GET OUT.” It wasn’t just the words; it was her subtle lack of empathy for my situation. She acted as if I requested a free night. I was not treated like a customer AT ALL. I had to call my Rewards to help. I extended another 30 min. As I checked out, she said to the housekeeper, “They are finally checking out.” She was rude. A sign that this was her baseline: she didn’t recognize me. Ultimately: Can I afford better? Yes. Should I? No. Pests are better. Raid and traps help. I draw the line at spitefulness and disrespect. She could have found a nicer way to explain the situation.

The location is convenient to the airport. Clean enough and bed was comfortable. Table in room was wobbly, the toiket kept running until i stopped it, dingy and needs updatung.

Awesome stay!

Here's my story: I arrive, the hostess couldn't find my booking. They said that I was booked a month out, and not the day I was there. I'm willing to grant and say that it may have been my fault, but she got the day switched for me at no charge. Awesome! Off to a good start. After an elevator ride which reeked of weed... I got to my room, the bed wasn't made, and there were alcohol empties in the trash. After a trip to the front desk again, the hostess got me another room. After another ride in the same elevator that now smelled somehow even worse of weed...The next room was nice, save for the fact some of the bathroom floor tiles were coming up. Construction was happening inside and all around the building. That can't be helped when needed, but just explaining for my star ratings. The next hostess was kind and awesome. She even extended our checkout so my son could come back and shower after his wrestling meet (anything to avoid ring worm) before traveling back home hours away. The experience itself wasn't awesome overall, but the front staff is accommodating and worth their weight in gold. The front staff would be the only reason I would want to re-book this hotel.

This hotel is tired...and it shows. And just because it has the word Suites in it's name doesn't mean your going to find luxury accommodations.

There was nothing that I can honestly say I didn't like this hotel is the best I super love this place it is very clean and quiet the staff the gm. And the manger are super sweet and kind honest and respectful always got a smile on they face they have very nice rooms no bugs or anything it has everything you need to cook with and if it's not in your room they will get you what you need with no problem please please if you looking for a nice safe place to go this is the place I promise you will love it there it's my home away from home every time you will get your money worth i promise thank you main stay see you guys soon ❤️❤️🙂🙂🙂🙂

This not the first time I stayed here but I love all the staffs that I met in person they so sweet and polite have smiles on they face and if there is something wrong they will do they best to make it right this place is home away from home

Great location. Clean and comfy! Super close to restaurants. Great area!