MainStay Suites Raleigh - Cary

Employee's were very nice

The "Queen" size bed was a regular. Walls and ceilings paper thin. Suite had no kitchen utensils. No ice machine

Stayed for business trip.

For the basics it’s great. Always friendly staff. Always clean. I did request clean towels and they have switched to an exchange program. Which is fine. I was disappointed that housekeeping doesn’t come clean the room nightly or even during the stay at all. It would have been nice to have fresh towels and the room vacuumed in between.

The hotels were very spacious and clean!

DO NOT STAY HERE!! I walked into my room and was greeted by 3 roaches scurrying around in front of me. I left immediately!! The hotel has not given me a refund!

Clean and comfortable, great value for the price.

Great stay. The room was very comfortable and the hotel felt safe. The staff was friendly and welcoming. Definitely will stay again.

Nice

Great place

Everything

Pretty ratchet when you arrive. There was a girl smoking a joint out front. A flip flop, a tennis shoe and tons of fast food trash in the parking lot. The staff was nice. Check in was easy. The building had a stench that I didn’t recognize. The halls were clean. The room was decent. The bathroom needs to be cleaned better or updated so it doesn’t look so gross. The fridge had rust all over, so we kept our things in our cooler. The best was clean and comfortable.

This place is nasty af. I would not recommend at all.

Everything was good

Really good room for the price so an awesome deal. Not a sketchy area either.

Quiet yet convenient.

good

The pictures shown are not how this property looks. No breakfast just coffee. The room we got (309) non smoke, smelt like manure, mold and a cigarette smell they couldn’t remove. It was terrible, all our stuff reeks of that room. There’s a $25 fee when you check in I’m not sure why. The pipes for the sink were molding, mostly causing the smell. Marks on the bathroom ground. The bathroom looks like a jail cell, not at all what was pictured. The tub got backed up. And a ton of stains in the carpet and chairs. Some yellow stains on the box frame of the bed. Window screen was also broken which is very unsafe. Looks like they updated one room for the pictures to post online. We left and booked a different hotel for our remaining stay and we will never return. Thankfully no roaches that I saw of. And the thermostat is unreadable and hardly works. The smoke detector went off at 5am and again at 10am. We don’t smoke nor did we do anything to trigger it. Not what we wanted to hear when trying to sleep after a ton of traveling. Do not stay here.

Our original room wasn’t cleaned and we were kindly and quickly given another room on the first floor which ended up being a one bedroom suite and thank God because it had been a long few days that the closed off privacy of a bedroom was much needed. The staff was great and friendly!!

A drunk man that was getting drunk in front of the main entrance got up and started chasing after me as I was going to my car. Lots of strange random people that hang out outside of the building watching you. Just did not feel safe here