Midtown Hotel - Downtown New Orleans

The water wasn’t hot. I guess there was an issue. But no hot shower. However 99° and the pool was fantastic. Great stay. Thanks

A nice property for the purpose it serves.

EVERYTHING WAS GREAT

We booked this hotel bc it is located near the family we were visiting. It gives an hourly-rate vibe. The furniture in the lobby was nice and they offered free coffee in the morning. The front desk staff was friendly. The hall and room smelled of cigarettes or weed. They supplied us with exactly 2 low-quality towels and washcloths daily. The toilet and the tub were in the small space with the vanity right outside. The vanity was the only thing that looked like it had been renovated. The ac was good. The thermostat was simple to operate. The beds were warm, and the matresses were comfortable. The beds had 3 flat pillows each. There was one desk-like table in the room with chipped and burn marks and one chair. We had a large flat-screen tv with a remote that worked intermittently. No luggage rack. There is no place to hang clothes. There is a mini fridge in the room that I used to place my open suitcase. There was a weird window alcove with a hole in the wall that had been recently spackled poorly and not painted. The carpet was gross, and there was no daily housekeeping with the exception of fresh towels. When we arrived, we had a tissue box on the vanity. We went out the next morning, and it was gone when we returned. I asked at the front desk, and I was told that it was removed due to "inventory issues." Never saw it again, and I was told they didn't have any. ***see the complete review on Google Maps***

After booking and paying for my reservation, they didn’t allow me to pay my 75$ deposit in cash after spending 350$ on a room online , My son was in an tragic accident and had to be transported to children’s hospital in New Orleans, I needed an room for the night and they did not care about what I needed , please try to avoid booking here if you are new to NO , I was able to find another hotel that didn’t require so much just for me to be here with my son as I’m 5 hours away from home . If you run across this comment don’t skip it , those folks are very inconvenient and inconsiderate of your situation . They are trying to reject my review after telling the blunt truth !

Good

The lobby was nice but once you stepped on the elevator it was a disaster. The elevator and the hall to the room had a terrible smell. The room didn’t look anything like the pictures online, the furniture in the room was peeling and had burn marks. The water in the room never got hot. Also there were a lot of drug addicts in and around the hotel.

The mold smell

Great customer service. The receptionist that comes in the morning was good.

The deposit is ridiculous and high,the hotel is not what I expected and the reviews only show a pretty part of the hotel which is the lobby, everything else needs attention

It was nice and quiet

Room was clean

The pool was dirty and didn’t have appliances in the rooms like the pictures. It seriously looks sooo much different than the website photos

It felt like I was walking into a nice hotel but once we were checked in it was obvious I wasn't in a safe place- there was a local crackhead that was hollering in the lobby, the room door looked like it had been replaced several times again, there was no way to secure yourself inside the room except for an electronic lock that didn't sound like it even locked completely. I felt as tho someone could bust the door open with little to no effort. Needless to say my guest and I didnt even get our items off of the luggage vallet.

It’s was a bad experience

We checked out early due to a leaking ceiling which caused the floor to be wet and unsafe. Still waiting on a refund for the remaining days not used.

No hot water for 3 days. Rooms weren't clean. Beds were uncomfortable at best. Elevator seemed like it was about to break. The only decent looking part of the whole thing was the lobby. Staff were unfriendly and uncaring. Would give 0 stars if I could.

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This was by far the worst hotel experience I’ve ever had in my life! The room was bare, it only had a bed and tv. There was blood on the carpet and on the ceiling. It looked like a murder had occurred. The tub was absolutely filthy. As for blankets, or should I say sheets, they were crunchy and uncomfortable.

Very accessible. Very convenient and easy.