Motel 6 Albert Lea, MN

We needed an inexpensive place to stay and we got what we paid for. Room was very clean. Staff was friendly. Bed was fine. Computer issues delayed our check-in and our keys. We could have used a small bar of soap with our sink. Fan in bathroom was noisy, toilet seat had gouges and water pressure was a bit much. But again, we get what we pay for. We can't remember whether or not there was morning coffee but we didn't see any.

Staff couldn’t (or wouldn’t) accommodate my needs and/ or concerns. I was certain I booked a room with microwave and refrigerator. When I checked in, there were not any rooms available with those items. Heater didn't work in room. There was not s great effort to provide additional blankets when requested. Ice machine did not work. Microwave oven in lobby did not work it would spark and smoke a few seconds after I attempted to pop popcorn. Staff was agitated when I expressed my concerns and inconvenience—- on the evening of my 2nd nights stay I was basically told they could refund my money and I could find another place to stay—- this was like about 5:30-6pm or so. I already had a long day, was tired additionally didn’t know if or where I’d find another hotel available let alone the costs… so I just stayed the second night…

Emplyee was very unprofessional yelling and swearing at the costumers when she could of gone about it the right way it was passed midnight. People came out there rooms to ask her to keep it down she also yelled at them and didnt care how loud she was being. Never seen or bee threw something like this at any hotel.

Terrible motel. Dog paw prints and hair on the bedspread, stained bath towels, no hand soap, broken ac unit, shabby and threadbare curtains, spilled red sticky liquid on the floor just inside the door, stale smoke smell.

The desk clerk was very good. However it was in the room where there were problems. When I turned on the light switch after entering the room, no light came on. The light that was to come on, had been turned off, so I turned it back on. Next the toilet seat was clean, but the toilet seat needs to be replaced because it has missing paint. Finally, the pillows were not King sized for the King sized bed. They were also very flat. I needed to sleep on two pillows to get the sleeping height I needed. The room and everything else was clean and tidy. One tip I learned from working the front desk in a hotel during the summer is: when the TV is turned on by a customer, always have the TV remote set to Guide. I was able to watch TV, but it took me a while to figure out it out. or Leave directions in the desk drawer in a plastic paper folder, or have it laminated. The part that concerned me the most is that every time I moved on the bed, (North Side closest to the window) the light next to it flickered. I noticed the cord for it was either under the bed frame. I tried to get the light's cord from underneath the bed frame, but couldn't do it because it was too heavy for me to lift. You need two people. Also, the light on the other side of the bed, didn't work even though there was a light bulb in it.

Good hotel for the price. The room is very dated and the bathroom faucets didn’t work very well.

Gross hotel, crumpled, used pillow case at the foot of the bed, lights didn't work, a bug on the wall, hair in the sink, no smoke detector, dirty floor, hallway stunk.

They need new mattress and new toilet seat cover and sheets were stained and looked dirty, hallway smelled as well

So many areas needed either paint, or replacement (toilet seat) spiders in the room, room had a bad odor. The manager gal was very accommodating for me when I first arrived at the motel.

A little sketchy.

Rooms not clean poor shower tv did not work no elevator

Pretty sure there a people living full time in this motel. The other guests were noisy all night, including talking at a loud volume in the hallway, allowing their dogs to bark, and slamming into our door in the middle of the night. The bed was clean but the bathroom floor had not been mopped. When we got ready to leave our room the dead bolt jammed leaving us locked in our room. We were able to get out the window before the door lock was opened.

We reserved a king deluxe room, but they gave us a twin basic room for the same price. The beds sounded like they were going to break every time you sat down on them. The bed was actually at an angle when you lied on it so your head was lower than your feet if you had it towards the headboard. The air conditioner gave off a foul odor when running and was distractingly loud. The dresser was broken and the drawers so out of alignment that some wouldn’t even open. The room was not clean and there was a lot of hair in the bathroom. There were stains on the towels. The drawers of the dresser that did open had something in them that got all over our clothes. My wife felt unsafe at this hotel and refused to take our dog out by herself. There seemed to be a lot of people loitering in the parking lot. The door lock on the west end of the building was broken and we couldn’t use that door. There was a dead kitten in the parking lot. The only highlight of this hotel was the employee. Barbie tried to make our stay as pleasant as it could be, and was wonderful to talk to. She did everything in her power to make things better and she truly was the best part of this experience.

Nice staff. Some improvements in the last year, but this particular room should not have been rented. We had booked a "Deluxe king w. microwave and frig," but were told two days before it was not available on the lowest floor, so they switched us to a room with two queens and no microwave or frig.(needed for my disabled husband's meds). There is no elevator, so we had no choice. The worst part of the room was the shower/tub combo, whose control knob was cracked and so hard to turn on that I had to call the manager to get water. Once it was sort of adjusted, the water turned from freezing to boiling randomly every few seconds. The beds were ok, but the sheets, although washed, ere badly stained. The only "amenity" was a bar of soap.

Facility is not in great shape. Card reader by one back door is inoperable, meaning that one can't get in that door. Staff was helpful, however. Our assigned non-smoking room had obviously been smoked in, and staff quickly moved us to a more acceptable room.

Very friendly serve Given veterans discount which was nice Room clean very basic but grwat price for good night sleep

The rating on Expedia makes no sense. This place is terribly rundown. On top of that I had to shower with cold water , and for the price they should at least have shampoo bottles, not just soap.

For the price its no where near where it should be...

The property smelled of dog odors, urine etc.

Friendly staff but older building and lots noise carried in the hallways.