Motel 6 Pasadena, CA – Old Town Pasadena Area

Great for pets

Good: Older building, but rooms renovated fairly recently, probably last five years or so. Hotel was completely full due to many fire evacuees like myself, but room service staff was exceptional and did great job of keeping everything clean despite crowd. Vinyl plank floors make for clean rooms. Bed very comfy. Room was very quiet despite crowd. Everything worked. Pool clean, although it was winter and no one was using it. Overall, definitely one of the better Motel 6's or other places in this class and much better than I was expecting. Bad (all fairly minor): No blackout curtains, sunrise brings in lots of light. No smart TV means no streaming services. Front desk staff varied, some were good but most were not very interested or helpful. Location is not anywhere near Old Town Pasadena despite name, very deceptive listing. Area is a bit run down but OK, some homeless people were in the area but not bothersome. Coffee but no breakfast, but Denny's two blocks away.

Calm area

Great beds and bathrooms. Pool was kept up well (I didn't try it out). Rooms were very quiet considering location and multiple brush fire refugees with pets. I thoroughly enjoyed the luxurious waterfall showerhead. Plenty of hot water. Areas for improvement: Soda vending machine did not work. Better towels please. Guest laundry facilities are not secure, only two sets of washers/dryers for the entire complex, and they are quite old. In my room 309 only one electric outlet worked, my room phone and USB ports were nonfunctional, which meant that I couldn't use my cpap machine and charge my phone at same time. No fabric softener or bleach for purchase in laundry. The sole detergent vending machine was old, not well stocked and for whatever reason did not dispense product. There was no way to prove that I put $ in, so no basis for getting refund. Digital laundry system that takes ATM cards similar to what truck stops have would fix this! I ended up taking my dirty laundry home to do. Need menus in rooms for restaurants, stores or food sources within walking distance, or those who work with delivery services. No coffee in room. I grew up in Glendale, know the area well, and even I had to work at finding food, and this motel is on Colorado Blvd, the main drag in Pasadena. Please add a dog run, even a small one, since there were many guests with pets. Property renovation is very nice so far, just please continue the good work and continue with upgrades and fixes.

I do think that they should install grip bars in the showers for older customers, like myself.

I had reserved and paid for 2 rooms upon checking in we were told Expedia had cancelled one of the rooms. I quickly called Expedia and upon further investigation turns out that motel 6 over booked themselves and decided to cancel 1 of my rooms without notifying me. Horrible customer service at the front desk: They were neither helpful or apologetic just tried to blame Expedia for their mistake. Would never return or recommend.

Cozy and lean. Very good bed , furniture, and appliances.

It was full but quiet.

staff unhelpful

Overall: Much better than I was expecting for a Motel 6, but not great. Mostly Good: Clean, smallish rooms (not tiny though), very attentive room service everyday, clean vinyl plank flooring, comfortable bed, fairly quiet (minor freeway noise overnight, not enough to bother me, and I’m a very light sleeper). Older building but rooms appear to have been renovated within last five years or so. The room has very basic features: noisy wall mounted HVAC w/ rudimentary controls; fridge and micro but no countertop area, sink (other than bathroom), plates, utensils, etc; non-smart TV, so no access to Netflix, etc. Everything worked though, bathroom very clean, overhead showerhead a bit funky and about half the spouts were clogged or not working. Biggest Con: Wifi quirky and unreliable. System disconnects your device from the wifi after one hour, every hour, and you have to try to reconnect, which frequently took numerous tries or didn’t work. Multiply this by phone, tablet, and laptop, and I had to go through this clunky process about 15 times a day. This problem was exacerbated by lack of a smart TV, which means you have to use laptop to watch Netflix/Amazon Prime etc., but you are interrupted every hour to reconnect to wifi. The place is advertised as Old Town Pasadena, which is deliberately deceiving as it is nowhere near the desirable Old Town section of Pasadena and is instead several miles away in a somewhat run down, area of town. Homeless folks were harmless though.

Staff was efficient and friendly

There were cockroaches in the room and no one particulary cared. An office attendant did not know what to do and could not answer any questions. The second day they said we should be due a discount. We will never stay there again.

No coffee machine in room. Thin towels, no shampoo - lobby smells like currying

The bed was too firm, cockroach running across the floor, safe had corroded batteries, no shampoo, lotion or conditioner, the smoke alarm chirped continually. Requested a room downstairs and was told did not have one available but the place did not fill up. When in town, we will not be staying here again.

The outside was dirty and felt unsafe. The rooms didn’t have blow dryers or shampoo and the towels were paper thin

A few shady characters lurking around the parking lot... Otherwise, excellent staff, amenities, cleanliness and service.

Crickets in or near room, friendly staff

We have been coming to this hotel for years—under various ownership. It’s been our go to hotel in this area. However, we were greatly disappointed on this stay. The floors were noticeably dirty. We had to purchase a broom to clean the floor. We had to wear socks to keep our feet clean. Our socks were disgustingly dirty. We also found numerous cockroaches. We will not be staying here again.

The tub was subpar. The attendant was kind. And the deposit was outrageous!

No Frills but clean and quiet.