Northern Lights Inn Rugby

First room I was given the bed had been slept in. Second room was not very cleaned. Property has a sewer smell and no hot water

Nice clean place to stay. Will definately use again.

Had to get moved to a different room as keys didn’t work. New room had old clothes in drawers, no remote, and barely any hot water.

It was a place to stay with inclement weather predicted for tomorrow. Would rather have stayed home but i only did this for my job so i can open up in the morning

Old and dated but relatively clean. Reminds me of hotels back in the 80’s. Pool is out of commission. Room is really spacious but sheets aren’t the cleanest. They are washed but there are spots on them.

It was very dirty, and the heat was off when we got into the room. When we got the heat working it smelt like somebody went to the bathroom on the heater.

Convenient, clean. No hot water..given a lame excuse but not fixed. Light not working.

Outlets didn’t work - I stayed two nights no maid service . I left 5$ with desk attendant for whoever came to pick up room . It was just put in a drawer .

Had to run the hot water for 15 minutes just to get it warm enough to shower.

No hot water note @ front desk explaining that u need to run hot water for 15 minutes however I ran hot water for 30 minutes still no hot water. Should be giving guests a discount.

We booked our stay based on photos and review rating provided on Hotels.com. The photos must have been from when the hotel was new as it is currently no where near the condition indicated by photos. The room was musty smelling. The hot water was none existent. The bathroom door would not close. The room door was binding and difficult to gain entry. Furniture was very dated. Carpets needed replacing. Overall, not impressed. The hallway was musty smelling. The exterior of the building was needing a lot of maintenance. To be fair, a couple of items that were good (to be fair). When we inquired about musty smell and asked if breakfast was provided, we were given complimentary breakfast vouchers at attached restaurant. Bedding and towels were clean. Bed was okay. Front office staff were friendly.

expensive for what you get It's dirty, hot water problems Definitely places that accept pets Are usually no good.

I found the room to be less than adequate. There was a musty smell, the carpet was old the walls looked dirty. If you have other options I would use them.

Not a bad place to stay. Its seen better days but they are trying. It was a more than adequate place to spend a couple of nights. Nice and quiet, attached to a restaurant which is handy.

It is an older hotel and if you are just looking for a place to sleep it gets the job done at a reasonable rate.

This was a very nice motel to stay at.

This hotel is outdated but fairly clean and comfortable. Breakfast option is a plus.

Great place to stay

Stayed there a few times, it's an older hotel but staff is friendly. This trip there was no hot water. I asked if they were offering a discount, they were not.

Had issue with hot water but they said plumbers was working on it. Air conditioner flashed lights all night, was a little annoying. But service was good.