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Palace Hotel, a Luxury Collection Hotel, San Francisco
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Palace Hotel, a Luxury Collection Hotel, San Francisco
Hotels
9.0
/10
Exceptional
961 reviews
What Guests Say About Their Stay
Liberty
10.0
/ 10
Its my first time to visit sfo and staying @ the Palace for New Years made the experience absolutely magical. Felt like “royal”. The staff were amazing and super friendly esp Jelly. The Garden Court for was my favourite spot in the hotel.
Jasmine
10.0
/ 10
This was our most magical hotel stay in our 10 years of marriage! The hotel set up our room for romance (celebrating 10th anniversary) and included little extras for our year old with extra needs. This stay honestly makes me want to plan more trips out to SF even though we only visit every so often just the be able to stay here again. Every staff we interacted with was so kind and thoughtful, I don’t have a single complaint to highlight across our 3 days there.
Emilie
10.0
/ 10
One of the most amazing hotel’s we’ve stayed at. Definitely would stay again next time we’re in town.
In the Area
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2 New Montgomery St, SoMa, San Francisco, California, United States, 94105
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Palace Hotel, a Luxury Collection Hotel, San Francisco
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What's around Palace Hotel, a Luxury Collection Hotel, San Francisco
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2 New Montgomery St, SoMa, San Francisco, California, United States, 94105
Discover More About Palace Hotel, a Luxury Collection Hotel, San Francisco
Location
Palace Hotel, a Luxury Collection Hotel, San Francisco is located in area / city SoMa.
About Palace Hotel, a Luxury Collection Hotel, San Francisco
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Palace Hotel, a Luxury Collection Hotel, San Francisco exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Palace Hotel, a Luxury Collection Hotel, San Francisco.
All facilities in Palace Hotel, a Luxury Collection Hotel, San Francisco
Others
Hotel Services
- Laundry service
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Conference room
- Conference center
- Meeting rooms
- Business center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Shops
- Indoor pool
Transportation
- Limo or town car service
- Valet parking (surcharge)
Connectivity
- LAN Internet
- Free WiFi
General
- Banquet
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Palace Hotel, a Luxury Collection Hotel, San Francisco
Important Note
- Fee for buffet breakfast: approximately USD 49 for adults and USD 25 for children
- Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
- Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
- Valet parking fee: USD 72 per day (in/out privileges)
- Pet fee: USD 150.00 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Palace Hotel, a Luxury Collection Hotel, San Francisco | 556 |
Number of floors in Palace Hotel, a Luxury Collection Hotel, San Francisco | 8 |
Another facilities in Palace Hotel, a Luxury Collection Hotel, San Francisco | Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service |
Frequently asked question in Palace Hotel, a Luxury Collection Hotel, San Francisco
What are available facilities at Palace Hotel, a Luxury Collection Hotel, San Francisco?
There are top facilites at Palace Hotel, a Luxury Collection Hotel, San Francisco such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palace Hotel, a Luxury Collection Hotel, San Francisco?
The standard check-in time at Palace Hotel, a Luxury Collection Hotel, San Francisco is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Palace Hotel, a Luxury Collection Hotel, San Francisco provide breakfast?
Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Palace Hotel, a Luxury Collection Hotel, San Francisco
Traveloka (1)
Other sources (961)
9.0
Exceptional
From 961 reviews
Cleanliness
9.4
Room Comfort
9.2
Service and Facilites
9.2
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Traveler Reviews Palace Hotel, a Luxury Collection Hotel, San Francisco
Number of reviews per page
20
40
Top reviews
Shannon L
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The staff was excellent! Very kind staff!
Verified traveler
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
All of the people were extremely friendly and polite and I received great service. However, one of the primary reasons my wife and I chose the palace hotel was the beautiful pool and spa area with the vaulted glass ceilings. This area was closed for our entire stay, which was very disappointing and put a major damper on the experience. I don’t know if it was possible but would have been nice to know that would be true ahead of our stay
Read More
Liberty
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Its my first time to visit sfo and staying @ the Palace for New Years made the experience absolutely magical. Felt like “royal”. The staff were amazing and super friendly esp Jelly. The Garden Court for was my favourite spot in the hotel.
richard
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Homeless are getting too aggressive in the area
Aubrey
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Alfrefo was super great
Jasmine
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This was our most magical hotel stay in our 10 years of marriage! The hotel set up our room for romance (celebrating 10th anniversary) and included little extras for our year old with extra needs. This stay honestly makes me want to plan more trips out to SF even though we only visit every so often just the be able to stay here again. Every staff we interacted with was so kind and thoughtful, I don’t have a single complaint to highlight across our 3 days there.
Read More
Emilie
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
One of the most amazing hotel’s we’ve stayed at. Definitely would stay again next time we’re in town.
Daniel
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent service
Christen
Friends and Family
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We were charged again at the front desk although our rooms were prepaid through Hotel.com. I have been asking for a week now to reverse the charge and it still isn’t done.
Hot tub broken AGAIN, I was told it was tested and it was too hot. Ridiculous!
Our room was not perfectly clean. Noticed hairs on the sheets, bathroom had rust, water stains on desk, etc.
Read More
REZAUL
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great hotel at a good price. Very conveniently located. Vallet service wasn’t at par with hotel facility and required multiple reminders for car delivery. Other than that, breakfast was good, reminded me of generous Turkish breakfast in Istanbul.
cesar
Friends and Family
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
My wife and I had asked for a crib for our 9-month-old at check-in. We asked the 2nd day for a crib… Long story short, we never got what we had asked for.
Nestor
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This hotel is amazing in all aspects. The rooms were very clean and we even got a room with a street view. The amenities were awesome too. The service from all the employees were second to none. I mean they all set the golden standard for making guests feel welcomed and respected and they go the extra mile for you. My favorite part is that they even have extra umbrellas for guests!!!
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Daniel
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
A historic and elegant hotel. Respectful staff. Food options limited during off season. East to access from BART train
Greta
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The parking rate was expensive, but everything else was very good. Highly recomended.
Suyoung
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff is very kind and nice.
Dawn
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Beautifully decorated for Christmas..clean and comfortable. Walking distance to everywhere. Easy access to all tourist attractions. Staff friendly and courteous..Really a 5 star
James N
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
San Francisco is just not the safest place anymore, the hotel was amazing the area is not what it used to be
Williamson M
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff was helpful and friendly. Room was clean and well tidied each day. Walking distance from Union Square plus shopping center.
Area is adjoining the Tenderloin though which is a bit dirty
Elizabeth
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Love this property. Great hotel and service.
Walking distance to many local sites and restaurants .
Erika Alona
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Love the Palace. The history of the hotel is fascinating and the holiday decor is beautiful!
Unfortunately only 1 out of 3 elevator were working. Otherwise - a perfect stay!
Number of reviews per page
20
40
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