Park Plaza Hotel

I do not know how to adequately rate this on the whole. I am 67 and have lodged in many hotels and motels back as far as I can remember. The staff especially Pia was excellent. The building provided safety during hurricane Milton. The eyewash appeal hides the not so subtle defects the place has. It is in serious need of an overhaul aesthetic and physically. Creaking bedframe, wood split on desk drawer, creaking floorboards, toilet height that accommodates a elementary school child. No mini fridge, no microwave, no continental breakfast. The owners seem to

I had to stay there due to the hurricane. They offer excellent services in way of staff & valet parking. It's a small hotel nestled between boutiques, in a very cute little town.

Great location but very disappointing quality of rooms. Rusted fittings, leaking AC unit, dirty shower curtains and stained sheets…

Excellent, it is my wife and I’s go-to stay when heading to Winter Park, nothing nicer than waking up and walking through Central Park!

The desk manager was not friendly. Maybe she had a bad day, but I will not be coming back. My clients in Florida have met there for several years. The quaint touch of a breakfast roll and coffee delivered to the room in the morning is gone.

Absolutely stunning hotel, wish I could’ve stayed longer! Staff was friendly & accommodating, it felt like a home away from home. They offer earplugs for those busy Saturday nights, there’s a wine shop right below the hotel, lots of fantastic spots to eat and shop. First time for me in WP; I hope I can return to the Park Plaza for many years to come. My ONLY “complaint” - and remember this building is old! There were ants in the bathroom of the room I stayed in; I’m sure getting in from the skylight & trees above. Some arborists would be happy to help trim the branches away from the roof so that wouldn’t be an issue any longer :) Highly recommend; such a pleasant experience for me.

Check in was super front desk manager as well as assistant were very welcoming and helpful. Property has some amazing charm and the location is fantastic. Friday night stroll, Saturday morning farmers market were hits. Of course because the hotel is over 100 years old the fact that the walls not so soundproof or maybe just the adjoining room door without a door sweep on the bottom allowed our neighbors to be quite loud but some due to disrespect. My wife and I knowing how noise could easily be transmitted made it a point to be mindful of others. Only thing we did not care for is the creaky beds. Comfortable but creaky. If anything could be upgraded it would be this area for the place to be 100% Saya VIP access hotel not sure what that means?

Loved it!

We were extremely excited to stay at this hotel for a short vacation as the first trip after our twins were in the Nicu; however our excitement was quickly taken away when we were met with some of the staff at this hotel. Many of the staff were wonderful but unfortunately, we had the displeasure of encountering Cheryl and Pat. Both employees did not greet you upon entering the lobby and had headphones in (while watching tv and doing homework) to the point that we had to repeat ourselves multiple times when asking a question. We also had a stroller that would not fit through the front door without opening the second door that was latched and not once were we offered assistance in opening the latched, 100 year old door. They then gave us a “lesson” on how to properly close the door after we left with the stroller and blamed us for a guest not being able to get in the night prior. Had Cheryl and pat not had their headphones in, I’m sure they would have heard the guest asking for assistance with the jammed door. In addition, they state they are a dog friendly hotel but when our little one who is 15 pounds and lovely barked a couple times, they called us back from dinner and gave us a hard time. When we arrived back to the hotel 10 minutes later, she was asleep in the room. Even though some of the staff offered for us to leave her there the next day, we felt forced to put our girl in a doggy dog care the next day knowing Cheryl and pat were there that night and we did not trust

Charming older hotel in need of some renovations and sound proofing

This is an antique property built in 1924. Beautiful build and nice location.

Location was great and the staff were wonderful!

We were treated very well. They were good!

The first night the A/C was not working at all. We moved into another room where the A/C was working but with a bad performance, liking water ALL night, what made our stay really uncomfortable. The night manager has the nails ( a man) the size of half a finder, was really disgusting. The day managers (except for the last morning) never say "hello" or good morning or good night, the barely noticed us, they were always on their computers (except for the last morning were the new couple was really nice). So, I will not recommend this Hotel at all. Location is fantastic but there are are several options much better than this one.

This hotel is a piece of history. It’s lovely inside and we had a room that opened to the long wrap around balcony overlooking the park. It was a wonderful place to have a morning coffee or a nightcap. The location in Winter Park couldn’t be better. What you need to be prepared for are old and very soft beds (which could be upgraded)- small bathrooms (which they probably can’t really change) and extremely thin walls. It’s an old hotel and some things just can’t be made modern and so you have to just expect it’s not perfect. But it’s charming and worth at least one visit.

Beautiful historic property in the heart of Winter Park. Many shops and restaurants steps away.

Nice place to stay

The bed was like sleeping on a rubber raft. Only one light to read by. Room was so incredibly small it was difficult for 2 people to walk by each other.

Great stay

Location is great. Place is old and has a historic value. Expect bare minimum amenities.