Pilgrim Inn

Hotels
5.8
/10

Fair

301 reviews

What Guests Say About Their Stay

Linda
10.0
/ 10
I liked Room 101with king bed, lots of room, and a TV I could operate. I could not figure out how the microwave worked; couldn't find a "start" button.
In the Area
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165 Housatonic St, Berkshire County, Massachusetts, United States, 01238

Main Facilities

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24-Hour Front Desk
WiFi
Pilgrim Inn is located in area / city Berkshire County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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165 Housatonic St, Berkshire County, Massachusetts, United States, 01238
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Discover More About Pilgrim Inn

Location


Pilgrim Inn is located in area / city Berkshire County.

About Pilgrim Inn

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Pilgrim Inn is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Pilgrim Inn

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Others

Hotel Services

  • Laundry service
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Things to Do

  • Garden
  • Discounted Fitness Center

Sports and Recreations

  • Golf cart
  • Golf club

Connectivity

  • Free WiFi

General

  • Parking

Public Facilities

  • Others

Accommodation Policy & General Information in Pilgrim Inn

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Tax ID - C0004721500
  • This property accepts credit cards and cash

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
15:00 - 18:00 - Before 11:00
Available rooms at Pilgrim Inn
24
Another facilities in Pilgrim Inn
Laundry service, Express check-in, Express check-out, 24-hour Receptionist, Garden

Frequently asked question in Pilgrim Inn

What are available facilities at Pilgrim Inn?
There are top facilites at Pilgrim Inn such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pilgrim Inn?
The standard check-in time at Pilgrim Inn is starting from 15:00 - 18:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Pilgrim Inn

5.8
Fair

From 301 reviews

Cleanliness

6.2

Room Comfort

6.0

Service and Facilites

5.6

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Traveler Reviews Pilgrim Inn

Number of reviews per page
20
40
Top reviews
Robert

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

room was clean heater was noisy bed was too soft pillow mattress no shampoo dont think they checked on our room after 1st night no coffee, cups room 101
Deboria

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean and spacious. Loved it had a microwave and refrigerator. Didn’t like the check-in and check-out process. No one at front desk to communicate with.
Joel
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Had to check myself in at the desk. Had me call a number and took for ever t answer. Then I ran my own card and do the door key as well. Room was dated from the 70’s! Smelled of smoke on the room. Luckily I had some Fabreeze with me.
vinnie

6.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Increase management presence in lobby
Edison

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

It is a good place and affordable.
juanita
icon-Leisure
Leisure

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Awkward with no one at the property to check you in. You had to call a number and then run your own key. Not a real welcoming feeling.Property worked well other than that.
James
icon-Leisure
Leisure

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

easy to get to
Roger
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Property was in good location but room needs updating. We had someone trying to get in our room with their key (they were at the wrong room). There was a dripping sound all night and the heat is loud. Not much sleep
Kathy
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

I liked that it was quiet and pet free. Didn’t like the beds they wete so uncomfortable. No one at front desk for check in it was remote check in so no receipt.
PAUL

2.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

No one in lobby to check you in and out, you do it all yourself over the phone, lobby locked in the morning. Ice machine did not work, no vending machines, no phone in the room, no clock in the room, soap/shampoo/conditioner unit in shower was empty, no table in the room, for chairs there had been two metal bar type stools. I would only give the hotel a 1 because at least it didn't small. Would NEVER stay there again or recommend it.
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CAROLYN

2.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

I had just sold my childhood home in Lee. I had been in Lee for nearly 8 weeks, cleaning out many generations of living, while staying in my childhood home. Moving is not an easy task. I just wanted a break from constant cleaning and packing up. I decided a night out in a clean, warm motel room would be a nice change, As soon as I entered the door, I was hit with a sour scent in the room. Maybe it was cleaning solution, but it was not pleasant. I went there hoping to pig out on TV and get caught up with my work via the Internet. I could not get the TV to work for me and there were no directions on how to set it up. Also, I couldn't get on the Internet. You had no soap or shampoo in the dispensers that you have over the shower head. The toilet seat is very low to the floor, which is tough for some of us old folks. Anyone who has had a hip or knee replaced, suffers using a toilet that is so low to the floor. You folks could do better
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Connor
icon- with Children
with Children

2.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Terrible hotel and not good if you are traveling they have a hidden check in window of 3-6 pm I don’t know what type of hotel only has check in for three hours
Linda
icon-Leisure
Leisure

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

I liked Room 101with king bed, lots of room, and a TV I could operate. I could not figure out how the microwave worked; couldn't find a "start" button.
Jigar
icon-Business Family
Business Family

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Safe
Jigar
icon-Business and Leisure with Partner
Business and Leisure with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Very nice room
Joel and Susan
icon-Leisure
Leisure

6.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

okay place
Zoe
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Felt so safe, the staff was so kind, super convenient location. Loved it!!
Jody
icon-Friends and Family
Friends and Family

2.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

I go to hotel and was met by 4 police and people living in rooms .. garbage everywhere. Could not get iin room keys did not work.. ended up not staying .. this place is crap
Jane
icon-Leisure Family
Leisure Family

2.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

The pool was closed and it looked like it wasn't even being worked on. There was an ice maker and it was turned off. the shower took a long time to get hot and drained very slow so when you went to take a shower you were standing in several inches of cold water. You couldn't inform the staff because there was nobody there. Everything was done over the phone.
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Verified traveler

2.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

No one was there to check you in, you had to call a phone number and the man walked you through how to swipe your Card to create a key to get into your room, the ice machine did not work, There was no hot water in the bathroom sink. The room itself was dark and VERY outdated.
Number of reviews per page
20
40

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Others 4 Pilgrim Inn

Disclaimer

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