Quality Inn near I-72 and Hwy 51

After reading the reviews, I decided to give it a try and thought maybe I would get lucky. NOT! Roaches in the room and bathroom. I mentioned it to front desk and he was careless. They just don’t care. The coffee maker had a thick crust of dust like it hasn’t been cleaned or used in months or a year. I didn’t dare to eat there, but I did walk by the kitchen area and the only thing working was the waffle maker. Overall gross!

When we checked in there was nobody at the desk. The check in was not friendly, no communication.a friendly greeting would’ve made most things better. We had to ask for towels there was none in the room.

Cockroaches

After a very slow check in, my room card worked once. When I went back to the front desk, they gave me a card. That one also did not work. Next the front desk attendant followed me to the room and manually unlocked the door because they also could not get the door card to work. Instead of moving me to room with a working door, they told me I needed to come to front desk and have someone let me into the room whenever I needed in. A huge waste of time for each of us. Once I was in the room it was dirty; stains on the bedspread, mysterious white powder between the side of the fridge and the cabinet wall, and all the lamps were unplugged for some strange reason.

Check in was great ide paid for room online and she gave us a military discount when we got there. Room was clean but smelled alittle bit musty. Breakfast didnt have the eggs or meat guess we got there to late which was 8am. Overall. I give it a 4 of 5

I found a baby roach in the bathroom the last night in the room and because I was there for a wedding the last couple of nights I had to replace my key 4 times because it kept deactivating

This is the worst holtel in decature il. Roaches everywhere. And pool is broke but they still advertise it works. Ps roaches everywhere

On-line advertises an in-door pool, pool was closed upon arrival. Reserved a room with walk-in shower, upon arrival room had a tub/shower combo. Asked about walk-in and was told none at this hotel! Bed on a metal frame that squeaked every time you moved. Alarm clock made noises all night. Zero extra towels in bathroom, only 1 bath towel, 1 hand towel and 1 wash cloth per person.

I’m going back

Noise, did not get a good nights sleep.

Prepaid with Expedia and was again charged by the hotel for the stay. Out of order mens room. Side doors not locked. Dirty stairway.

Pool closed. Dark hallways

More towels

The room has a terrible smell

The pool was closed. Before all outside the hotel smoking cigarettes when you enter into the foyer.

Good

150 deposit

Good

Very clean!! Nice staff I didn’t stay after booking an they offered to give me a refund 😇

Check-in was difficult because the desk clerk's computer system was not telling her which rooms were clean and unoccupied. She was very gracious about it and did not get too rattled, but this system failure really left her in a bad spot. She ended up very kindly walking each guest to his/her room to make sure it was clean and vacant. Where was her manager, whom she tried to contact by phone? The room I had was very nice. It was a handicapped room with a huge walk-n shower in the bathroom. The room seemed newly renovated. I especially appreciated the many electrical outlets and USB ports. The hotel's Indoor pool was closed. No explanation was provided. The breakfast was merely adequate, nothing special. Only regular coffee was available in the breakfast area, no decaf. When I inquired at the front desk, the morning clerk simply said, "No, we don't have decaf." Who doesn't have decaf?? I made some decaf with the little pod and coffee maker in the room, but it was pretty bad!