Residence Inn by Marriott Austin Round Rock/Dell Way

The property is very quiet and clean Rooms are a little dated, overall i enjoyed my stay

Equipment in poor condition 4 days and never had any ice available in the ice machines or from the ice maker in the freezer in our room. 😡😡😡😡

It was ok, not spectacular, just good enough to spend the night and see the Eclipse on the next day.

It was a great place to meet up with family! The breakfast options were great and to have a nice piece of fruit of a chocolate chip cookie in the late afternoon - a nice treat.

The room was booked via a 3rd party application (Hotels.com). I recognize that the 3rd party website rooms are typically the end of the hall rooms or lesser desired rooms, but this being a Marriott, my expectation was that it would be fine. We requested a handicapped accessible room. Upon immediate inspection of the room, a dead bug was found on the floor in one of the bathrooms. The vents were dusty and dirty. This caused my husband's allergies to be triggered during our stay. The crimson chair in the bedroom had rips/tears, making it a hotbed for bedbugs. The housekeeper walked in on my mother sitting on the toilet in the bathroom, after I told her in the hallway that I did NOT need housekeeping for the day. We woke up to fire alarms going off at 6am. No one came to tell us that we didn't have to exit the building due to someone burning toast. We were on the 3rd floor with a 70 yr old in a wheelchair and a 95yr old on a cane. Not one person thought to come tell the handicapped guests not to panic, it was a false alarm. The bathtub was not accessible to someone in a wheelchair. There was no shower seat in the bathtub. The good: The location is great because it is next to the Target & Walmart and highway The staff was very nice. The snack bar was convenient. My lasting impression, the Marriott brand has seen a severe decline in the past 10 years. This particular stay was the final straw for me to say I will no longer book Marriott brand hotels. They're no longer wo

We did not get the room we booked on line. We asked for a suite 2 rooms each with 2 double beds. NOPE! Not the first time either

This Hotel is in a bad area and is very old and out dated. The rooms smell bad and the carpet is dirty and old.

Room was great but they need to replace vanity area sink as it was cracked and could leak water if it were filled.

Night shift staff extremely pleasant and courteous.

Had to speak loudly and say “hello!” over and over to get anyone at the front desk, so check-in and check-out took too long. Room and hotel itself were pretty dark, and the room had a strange smell. Only one extra door latch on entry door, and it had an adjoining room door that I couldn’t lock from my side. Amenities were bare: one tiny bar of soap, and shampoo/conditioner attached to the wall. TV was difficult to use (long lag times, no menu, basic cable channels with no way to stream or cast from phone). Breakfast included runny, watery eggs, soft/limp bacon, and tater tots that tasted strange. All in all, I’ve stayed at cheaper hotels that were a hundred times better over the last 6 months. I expected at least equal quality/service at this one because they charged more

Nice large rooms; good breakfast; great for families.

There’s a peculiar smell

Good

All was excellent. Thank you!

It was a good experience, except for some constructive suggestions with respect to improving the visibility by providing LED light that remove the yellow ambience in the room that give it a drab look and the need to update some of the kitchen stuff such as a scrubber for the vessels and a functioning ice maker in the refrigerator.

Great place!

Front desk was always helpful. Breakfast was full of variety. Accommodations were dated, dirty and in need of updating. I will not choose this hotel again.

Very friendly staff, will stay here again

Clean, quiet nice hotel.

It was ok. First room smelled like smoke the moved me to a 2 besroom suite which was cool. It was dated. Wallpaper peeling off and shower didnt work. Overall it was ok. Nothing great and likely wouldnt be my firdt choice next time