Sheraton Grand at Wild Horse Pass

Concerns: poor signage, a lost woman was very distressed because she couldn’t find the parking lot, signs to check in are very small, too discreet in missing seeing them I parked near the conference center and had to struggle with my baggage on carpet for over a 1/4 mile; no microwave for the room; poorly positioned porch lights forced keeping the curtains completely closed, had they been on the opposite wall or with a directional cover that directed the light away from the door and toward the balcony rails it may have been possible to have the curtains partially open for first morning light; no information sheet in the room to guide climate control or list the channels on the fancy tv; sarcastic check in guy, others were observed to be warm and helpful. Cars are allowed to park on pathways, in the evening I fell as I began to walk around a car on the landscape instead of in the driveway. I struggled to get up because pushing up in the sharp rocks hurt. Weeks later I still have hematoma Wonderful: the decor was educational and attractive, respecting the indigenous origins of the property. The bed was very comfortable. The daily water bottles were appreciated. The soap, shampoo and conditioner had a rich, pleasant scent. The grounds were mostly eco respectful, except for a ‘river’ however it was beautiful. Activities available included a nice pool area, paddle boats and bikes on the river, hiking trails, a spa, snack bar, restaurant, bar, gift shop and balconies to star gaze.

It was an amazing staycation.

Views, soothing music throughout resort, overall ambience

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They found me perfect room! Valet super helpful! Love this place!!! Go for staycation yearly

Overall it was a great experience. I'd have liked to see more variety in the food. Lighted walkways around the pool would be beneficial. Was not at all impressed that a banana on level 1 was $1.33 and $4.00 in the conference area. Big rip off

Decor gorgeous with great place for vacation

Beautiful property. Comfortable rooms. Extremely friendly staff.

The resort was very calm and relaxing. There was a shuttle that could take us to the casino and the outlet shopping mall but if you wanted to go anywhere else, you would have to arrange a ride or rent a car.

Everyone we encountered was so polite and kind.

Wish we could have stayed longer!! Staff was extremely friendly. Food was great!! View was amazing

Amazing stay. Everything was clean. Service was amazing. Every staff we encountered was courteous, smiling and very friendly and helpful. Would love to return to this location again. My kids loved the pool and slide. The otter pops for them was a great touch. Will definitely try to return to this oasis of relaxation

The stay was great. First class rooms and breakfast was good.

Very nice

Absolutely beautiful, peaceful and wonderful.

I loved the lobby and yet the rooms were so clean and comfortable. Everything was great including the coffee

Negatives- got to our room at 9 pm. There was food on the bed that someone had been eating. Positives- staff came to clean it up promptly. Pool was awesome. Two huge pools- so warm and perfect height for small kids. Pretty neat place.

We had a terrific time during our stay. We would come again for sure!

The water to do paddleboard was so dirty and there was plants in the middle.

Great family hotel