Sonesta ES Suites Carmel Mountain – San Diego

Is a very good option, fully equiped kitchen, clean room and great location

I like that it was actually an apartment. A separate bedroom and a nice living space with a full small kitchen.

I liked that it was family oriented and designed for friends and families.

Suites were very comfortable for our 10 day stay with our miniature poodle. We enjoyed the convenience of a nice daily breakfast. All the staff were extremely friendly and helpful. Terrific location near restaurants, stores and highway Overall, a very nice place to stay.

Door was broken and wouldn’t open well or close ever so I asked many times for them to fix as it’s a fire hazard and dangerous. No one fixed or cared. It was so sad how they didn’t care nor like working there so sorry for the people. Also did laundry and it was so gross and broken and not clean. No support.

Hotel needs to be updated, room didn’t feel clean, our kids wouldn’t use the bathroom in their room as it had a horrible odor.

Great staff.

The staff was so helpful!

Our family of 5 had a two bedroom. It was perfect downstairs room, living area, fireplace. We had a small issue with that room that was immediately taken care of by Kole, we were moved to an upstairs room same size.The staff was friendly, free breakfast was delicious and different daily. They had a variety of amenities from tennis courts, basketball, cornhole, pool, and our family favorite the hot tub. Outside of the room there is everything you need close by restaurants, shopping, groceries, strip mall. Highly recommended this location and hotel. No complaints.

The hotel was in a nice area close to shopping. The amount paid was not worth the quality of the room. The door was extremely hard to open, not enough silverware 3 forks and spoons for a two bedroom that said could accommodate 6) 4 plates, bowls. One pan but the Teflon was peeling off and it was very scratched. Restrooms had hair in the drains. Balcony was very dirty with the paint falling off. Complimentary breakfast was served daily but the food was burnt most days. The pancake machine was said to be out of order for 2 days worked fine the third day but then off again the 4th day. The comment made by staff is we only turn it one if we think many will use it. My kids wanted pancakes. The other issues we had was the food started to get picked up by 8:34am I do understand breakfast is from 6:30-8:30 but people were still trying to serve themselves, and there was lots left. Out side fire pit was not working and not enough seating for the amount of people. Staff was nice but I just expected more for the large amount that I paid.

One bedroom suite was perfect for me and my wife. Our miniature poodle was welcomed with gifts. Staff were very friendly and helpful. Daily breakfast was very good.

Very good hotel.

Great location, love the fireplace, wish we would’ve had closer location, the elevators but other than that everything else was nice

Excellent property and Wonderful Customer Service!!

Nice location in good spot will try again

Great coffee

Friendly staff

No problem

My flight was delayed affecting my stay. The place was understanding and accommodating with it. The place had a great pool to access for the kids, a decent kitchen with supplies to use, and was quiet for the stay. I felt safe staying here. I would return for another, if in the area.

Very nice suite for a quick trip we made to San Diego