Swissotel - Chicago

Hotels
8.8
/10

Very Good

1,800 reviews

What Guests Say About Their Stay

Chanda
10.0
/ 10
I did a staycation with my best friend and it was AMAZING. Daisy at the front desk was AWESOME!!!!!!!! The server at the bar was awesome and very friendly. I’ll definitely return
Derya
10.0
/ 10
Love the staff, our go to hotel in Chicago. Family friendly. Easy check in.
robin
10.0
/ 10
Our stay was created as a Business and Pleasure affair! Husband had a Business Christmas Party at Shedd, and Wifey, just needed a place to chill, eat, and watch the UT OSU playoff game in style... ( hubby was jealous!) Was very pleased with the room, very large, with a gorgeous Navy Pier view, and a great relaxing chair with comfy footstool to watch the game and gaze out the expansive window to gaze at a Winter White Navy Pier and Lake Michigan! Although, needing some food, not wanting to order room service, spent some quality time downstairs at Amuse, the lobby bar, and was happy to lounge and engage lively chat with Mario and Pancho! They made my experience at the bar fun, and my drink, a French 75, was perfect (despite no orchid flourish!), and blackbean and chicken quesadillas were just the right choice to return to the room and watch the game! I could go on about this hotel and the staff, who were always pleasant from our arrival to departure! The hotel room price was right, but must admit... Too expensive for valet $87.00 or 75 or so, for self park. For a 1 night stay it is just a wee bit steep. It was a fantastic stay nonetheless, and we would highly recommend Swissotel to anyone wishing for a pleasurable visit to explore Downtown Chicago!
In the Area
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323 E Wacker Dr, Chicago, Cook County, Illinois, United States, 60601

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
Swissotel - Chicago is a hotel in a good neighborhood, which is located at Chicago. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Swissotel - Chicago

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323 E Wacker Dr, Chicago, Cook County, Illinois, United States, 60601
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Discover More About Swissotel - Chicago

Location


Swissotel - Chicago is a hotel in a good neighborhood, which is located at Chicago.

About Swissotel - Chicago

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Swissotel - Chicago exclusively for you.

Swissotel - Chicago is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Swissotel - Chicago.

All facilities in Swissotel - Chicago

Others Swissotel - Chicago
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Business center
  • Conference rooms
  • Computer station

Nearby Facilities

  • Souvenir shop
  • Grocery
  • ATM/Banking

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Garden
  • Spa

General

  • Fireplace in lobby
  • Banquet

Sports and Recreations

  • Fitness center
  • Billiard

Transportation

  • Valet parking (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Swissotel - Chicago

Important Note
  • Fee for cooked-to-order breakfast: approximately USD 5 to 22 per person
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 87.00 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • Phone calls

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Swissotel - Chicago
661
Number of floors in Swissotel - Chicago
43
Another facilities in Swissotel - Chicago
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Swissotel - Chicago

What are available facilities at Swissotel - Chicago?
There are top facilites at Swissotel - Chicago such as Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Swissotel - Chicago?
The standard check-in time at Swissotel - Chicago is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Swissotel - Chicago provide breakfast?
Yes, Swissotel - Chicago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Swissotel - Chicago

Traveloka (3)

Other sources (1,800)

8.8
Very Good

From 1,800 reviews

Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

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Traveler Reviews Swissotel - Chicago

Number of reviews per page
20
40
Top reviews
Chanda
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

I did a staycation with my best friend and it was AMAZING. Daisy at the front desk was AWESOME!!!!!!!! The server at the bar was awesome and very friendly. I’ll definitely return
danika

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

x
ARY
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was ok
Nasim
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

We would go back again
Ronnie
icon-Business Family
Business Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Not at this time
Matthew
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great for the Chicago marathon weekend
Derya
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Love the staff, our go to hotel in Chicago. Family friendly. Easy check in.
robin

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Our stay was created as a Business and Pleasure affair! Husband had a Business Christmas Party at Shedd, and Wifey, just needed a place to chill, eat, and watch the UT OSU playoff game in style... ( hubby was jealous!) Was very pleased with the room, very large, with a gorgeous Navy Pier view, and a great relaxing chair with comfy footstool to watch the game and gaze out the expansive window to gaze at a Winter White Navy Pier and Lake Michigan! Although, needing some food, not wanting to order room service, spent some quality time downstairs at Amuse, the lobby bar, and was happy to lounge and engage lively chat with Mario and Pancho! They made my experience at the bar fun, and my drink, a French 75, was perfect (despite no orchid flourish!), and blackbean and chicken quesadillas were just the right choice to return to the room and watch the game! I could go on about this hotel and the staff, who were always pleasant from our arrival to departure! The hotel room price was right, but must admit... Too expensive for valet $87.00 or 75 or so, for self park. For a 1 night stay it is just a wee bit steep. It was a fantastic stay nonetheless, and we would highly recommend Swissotel to anyone wishing for a pleasurable visit to explore Downtown Chicago!
Read More
Julie
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Nice place to stay would like it better in the warmer months
Mitzi
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The staff were friendly and the property is in a nice area, however, the room wasn’t very clean. There was a stain on the bathroom door that looked like blood, but we weren’t sure. Also the shower flooded and water got out onto the bathroom floor.
Ubaldo
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Excellent Hotel. Excellent Service and Locarion.
Michael
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

My view is always what keeps me coming back
Swetal
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Friendly and accomodating staff
Brittney
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Very clean and near everything
Lupita

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

.
Verified traveler

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Stayed a couple nights to solo celebrate my coming birthday. It was relaxing. Though I’m irritated they charged a resort fee of $25/night and said I’d get $15/night back if I ate at their Amuse cafe downstairs, but it wasn’t open one of the nights, so I got charged with no recourse. But outside that the stay was great
Esther J
icon-Business and Leisure Family
Business and Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is clean and convenient. Easy walking distance to downtown and shopping.
Rosendo
icon-Leisure
Leisure

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The urban experience fee, AKA junk fee to squeeze more money out of you has little or no benefit.
Erik
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great stay! Reasonable price for the luxury. The lake view is great!
Kion
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Everyone here and the hotel was awesome
Number of reviews per page
20
40

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Others 4 Swissotel - Chicago

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.