Wonderful—would definitely stay again!

We booked through Hotels.com and upon arrival realized we had been booked in a handicap room with a very sad shower. As we went to check on a reservation for later they ask about our room and ask if we would like to switch rooms. We said that would be great. We were charged $33 more for a much..much smaller room. We had to turn sideways to pass in the hall between the coffee pot and the bathroom. We were not happy as they were not full.

Unfortunately, during this stay the breakfast and the staff preparing and serving it were far below the standard for the rest of the hotel. The breakfast area was very cold, the french press coffee was made with the wrong grounds and was full of sludge, the kitchen did not have any lighter fare except toast that was served cold with rock hard butter and only one option for jam while the signature dish was missing mushrooms, a key ingredient; and service took almost 45 minutes. For the rest of the arts of the stay, the hotel was great as usual and we will come back, but we will get breakfast out, as we did on our second morning.

We were in awe when we first pulled up. The front desk personnel were so nice. The room was cozy and clean. We were not a fan of the creaky hardwood floors, but not a deal breaker. But you must climb the spiral staircase and go out on the observatory. Breath taking☺️

Didn’t know this was an old Insane Asylum. Doors are prison like. Actually pretty creepy place. Hallways reminded me of The Shining. It’s clean but the history was a bit much for my taste.

Very nice, but a little spooky. I did not realize that this used to be a mental hospital, so that’s on me. Very clean, and it’s gorgeous keeping the historical brick and wood, but adding a modern touch with the renovations. Cute little breakfast spot inside the hotel

We love staying here! The rooms are a nice size, check in is easy, and we love that it’s dog friendly. It’s the perfect spot to spend a little Staunton getaway! The pillows aren’t my favorite-a little small and soft, but everything else is great. They still give you a little lotion, shower cap and q tips in the bathroom which is nice, and the bathrooms are big and bright. We’ve stayed here twice and we’ll be back!

The hotel was nice and the morning staff was friendly. The evening person wasn’t very friendly or helpful too be honest. I would recommend the room service at all. I was extremely disappointed that they would charge $18 for 4 overcooked slices of bacon and brownish eggs in a to go bag. The bread was stale and the jelly was expired. No idea why they would charge so much for an awful breakfast. I ended up throwing it out and going else where. The rooms are large but lack proper cleaning in common areas. The hotel overall could use an update/clean. The best part of my visit was the spa. The spa was super clean and calming. I got an amazing orange clove massage that was to die for.

Very cool historic property! Definitely would go again if going through that area again

Room was small but wonderful. Only complaint is that the carpet rug was filthy. I let the front desk know and they apologized.

Had to walk one flight of stairs carrying a suitcase to get to my room.

Rooms very sparse , no bathmats, kleenex in bathroom Will not return

The historical distinction of this Jeffersonian inspired property is a great story...an early american psychiatric care facility known as Western State Institute, later a medium security prison and now a classic americana hotel with impressive grounds, roof top cupola with spiral stair, comfortable bedding and helpful staff. But minimal toiletries (water glass/towels), no in-room bottled water or daily maid service, and surprisingly squeaky wooden floors detracted from the overall experience.

The property was gorgeous and the hotel was a great place to stay. I appreciated its rich history and loved learning more about it while staying there.

I stayed at the Blackburn Inn for three nights. Everything was excellent. The staff were all incredibly friendly, and the property is beautiful. I can’t wait to come back.

Great staff, beautiful hotel. Bathroom door desperately needs wd-40.

When we pulled into the entrance gate and I saw the magnificent view of the main building, we were blown away! The grounds and building are wonderfully maintain. The history drew me here but the sheer beauty and how they’ve retained it, leaving so much of the original structure, is such an accomplishment.

We've been coming for years, no place like it. Remarkable renovation on a storied place. If you live history and luxury, look no further.

The hotel is very nice, but the main entrance doesn’t show up on Google Maps. It’s a bit old place very close to downtown Staunton. Btw - we went for the least expensive room. Since it was on the first floor, the view was of the air conditioners. I wish I had known the location (including no above grade windows) since I would have gladly paid a little more to have more light in our room.

Beautiful historic hotel. Friendly staff. Clean spacious room. Easy walk to downtown and shopping and dining. This will definitely be our go to place to stay in Staunton!