The Constance, The Whitlock, & The Dewey By The Lenox Collection

Hotels

8.4

/10

Very Good

359 reviews

What Guests Say About Their Stay

Barbara
10.0
/ 10
This inn was absolutely perfect. The quintessential New England inn set right in downtown Lenox made for a perfect winter getaway. Easy walk to shops and restaurants.
Kelly
10.0
/ 10
Everyone was so sweet and helpful. Clean and quiet, I’ll be staying here again soon for sure
Joanna
10.0
/ 10
This was a comfortable, clean room in a great little shopping and dining neighborhood. The staff was very friendly and helpful. I look forward to staying here again!
In the Area
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11 Old Stockbridge Road, P.O.Box 1717, Berkshire County, Massachusetts, United States, 01240-1717

Main Facilities

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Restaurant
WiFi
Staying at The Constance, The Whitlock, & The Dewey By The Lenox Collection is a good choice when you are visiting Berkshire County.
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11 Old Stockbridge Road, P.O.Box 1717, Berkshire County, Massachusetts, United States, 01240-1717
Others The Constance, The Whitlock, & The Dewey By The Lenox Collection
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Discover More About The Constance, The Whitlock, & The Dewey By The Lenox Collection

Location


Staying at The Constance, The Whitlock, & The Dewey By The Lenox Collection is a good choice when you are visiting Berkshire County.

About The Constance, The Whitlock, & The Dewey By The Lenox Collection

The hotel’s fitness center is a must-try during your stay here.

With all facilities offered, The Constance, The Whitlock, & The Dewey By The Lenox Collection is the right place to stay.

All facilities in The Constance, The Whitlock, & The Dewey By The Lenox Collection

Others The Constance, The Whitlock, & The Dewey By The Lenox Collection
Others

Hotel Services

  • Wedding service
  • Express check-out
  • Front desk
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Coffee/tea in lobby

General

  • Parking
  • Banquet

Food and Drinks

  • Breakfast

Things to Do

  • Library

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Constance, The Whitlock, & The Dewey By The Lenox Collection

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Tax ID - C0005001520
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
15:00 - 23:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Constance, The Whitlock, & The Dewey By The Lenox Collection
66
Number of floors in The Constance, The Whitlock, & The Dewey By The Lenox Collection
3
Another facilities in The Constance, The Whitlock, & The Dewey By The Lenox Collection
Wedding service, Express check-out, Front desk, Concierge, Others

Frequently asked question in The Constance, The Whitlock, & The Dewey By The Lenox Collection

What are available facilities at The Constance, The Whitlock, & The Dewey By The Lenox Collection?
There are top facilites at The Constance, The Whitlock, & The Dewey By The Lenox Collection such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Constance, The Whitlock, & The Dewey By The Lenox Collection?
The standard check-in time at The Constance, The Whitlock, & The Dewey By The Lenox Collection is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does The Constance, The Whitlock, & The Dewey By The Lenox Collection provide breakfast?
Yes, The Constance, The Whitlock, & The Dewey By The Lenox Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Constance, The Whitlock, & The Dewey By The Lenox Collection

8.4
Very Good

From 359 reviews

Cleanliness

9.0

Room Comfort

8.4

Location

10.0

Service and Facilites

9.0

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Traveler Reviews The Constance, The Whitlock, & The Dewey By The Lenox Collection

Number of reviews per page
20
40

Top reviews

Kelsey
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Cute hotel in a beautiful town. Convenient location.
Barbara
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

This inn was absolutely perfect. The quintessential New England inn set right in downtown Lenox made for a perfect winter getaway. Easy walk to shops and restaurants.
Sarah
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Room was very cold and restaurant was not open for the season. The staff was exceptionally nice though.
Kelly
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Everyone was so sweet and helpful. Clean and quiet, I’ll be staying here again soon for sure
Corinne
icon-Leisure
Leisure

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Convenient to everything in Lenox! Lovely staff!
Monique
icon-Leisure with Friends
Leisure with Friends

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful little village, easy walking, shopping and safe!
Joanna

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

This was a comfortable, clean room in a great little shopping and dining neighborhood. The staff was very friendly and helpful. I look forward to staying here again!
Olivia

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

We absolutely loved staying at the Whitlock in Lenox. A beautiful inn with the coziest feel. Great spot on the Main Street of the town.
Jo Ann
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Our room at the Whitlock was cute but the shower door bottom edges had mold and was dirty. We had no hot water the first day at the sink. When the water was turned on, it spewed everywhere from the bottom. Had to use towels to clean up. Problem was fixed the same afternoon, towels replaced. But water was slow to heat up. Rug in bedroom was in good shape but looked dirty. Beds were uncomfortable. Mattresses too soft.
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erisa
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

On the outside this place looks beautiful. I thought it had a rustic theme to it. It’s honestly very old, the floors crack, the rooms are incredible small. The hotel was clean but the blinds don’t cover the windows so get ready for early sunshine right in your face. It’s good that the windows open and you can get fresh air. I didn’t like that they offered the open glass bottle of water as it’s not safe and seemed very cheap. I paid 230 a night, you would think you can at least get two bottles of water. It’s overpriced because of the location. The towels were really old and stained. They were clean but stained from previous use. We checked out earlier and booked another hotel. The room was so small. I liked that they had a smart tv, we didn’t try the breakfast so I can’t comment on that. They legit kept the same style from when this place was first built some small changes and renovations.
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John
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Lots of character, part of the center of town. Walk to downtown restaurants and shopping.
MARIA
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

We truly enjoyed our stay. The staff was excellent. Delicous breakfast and the extra emenities offered. Restaraunt choices were excellent. We will definitely return again.
Katie
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

I was disappointed that the inn boasted online the kitchen/lounge...there was no restaurant on site.
Gregory

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

This was a nice experience while traveling through the Berkshires. I would gladly stay here again.
Lauren
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Our family visits Lenox often and we have always had our eye on staying at this property from its stellar location to its beautiful outside area. We thoroughly enjoyed our time at this property. Nice touches like night smores packs to make by the fire, the snack table & coffee. We loved the interior design and felt right at home! Our room was perfect and comfortable for what we needed, my husband and I fit with our almost two year old son in his pack n play comfortably. Room was equipped with a sound machine which was a nice touch for at night for our little guy. Logan at the desk helped us each night and was extremely friendly, helpful and great at his job. We cannot wait to return!
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Babak

4.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

It was an old building carelessly and cheaply remodeled. The bathroom floor was redone but they were short on the flooring material and left a gap at the door threshold. Shower surround walls were cheap plastic and the shower curtain was short and shower pan was flat so a lot of water would seep out. The fireplace was not a working one.
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Eileen

4.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Room was gloomy. No mirror except above bathroom sink. Coffee at breakfast was tasteless and breakfast uninteresting.
Henry
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

We stayed at this property years ago when it was The Village Inn. The property seems rundown and cheaply managed. Room carpeting was very dirty. Mattress was poor; plastic cups in bathroom tacky. Single ply toilet paper cheap. No robes. Brackets holding soap dispensers in shower and sink area are rusted/dirty and not properly cleaned.
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Michael

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Wonderful stay at the Constance. Staff was universally terrific, great location and an Inn full of character.
Thomas
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

We stayed at the Whitlock and was disappointed. The best part of the property is its outdoor garden and seating. The amenity information indicated a fire pit, there was one but no gas tank so it was useless . Also a complimentary continental breakfast. During the week the restaurant is closed but provided at the Constance. We didn’t see one other than staff other checking in. the person at the said someone would be at that desk until 10:00 pm however when our shower backed up and came close to flooding the bathroom, no answer at the desk and no call returned after leaving a message with the answering service. The pedestal sink in the bathroom was loose as it was coming off the wall. The decor is subpar for an in that points out when the Inn was built, unfortunately there wasn’t much in the way of antique furniture. Old couches and mismatched pieces.
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Number of reviews per page
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