The Historic Blue Moon Hotel - NYC

Title: Disappointing Stay at Blue Moon Hotel - NYC. Quick runaway don’t stay here. "We were incredibly excited to stay at the Blue Moon Hotel on Orchard Street for my birthday weekend, having admired its history and location for years. However, our experience was severely disappointing. We initially booked through a third party but had to contact the hotel directly to upgrade to a junior suite with a king bed and a twin bed for our daughter. The hotel quoted us an extra $XXXper night. Upon arrival, we discovered that the "twin bed" was actually a chair that was supposed to convert into a bed. Not only was it not set up, but there was no bedding provided. As our daughter ended up not staying with us, we requested to be moved back to the original room we booked. The weekend staff was unhelpful and referred us to the manager, who was unavailable until Sunday at 11 am. When we finally spoke with the manager, they were incredibly rude and refused to refund the $60 upgrade fee or offer any compromise. Beyond this, the accommodations themselves were underwhelming. We were constantly disturbed by the sound of doves cooing outside the window, and the noise from the street traffic was significant. Moreover, it took an excruciatingly long time to heat the water for a shower. Based on our experience, I cannot recommend staying at the Blue Moon Hotel. The lack of customer service, coupled with the subpar accommodations, made our stay significantly less enjoyable than we had anticipated."

Amazing historic hotel w lots of charm great staff and the hidden gem is the restaurant in the back very intimate where the owner is a chef and cooks you the best food. Best meal we had in New York was at this hotel ! So much charm loved the balcony great location

The beds were very comfy but that was it! The place appeared empty (and the doors were locked and no one at the front desk at 12:00 noon on a Saturday! A guy finally appeared and mumbled about the check in. We left our bags because it was before check in. We returned at 11:00 pm and the guy who showed up ALSO couldn’t have cared less we were there. The place was desolate - we never saw any other guests. The cases in the windows held a sad assortment of cookies that looked like they’d seen their better days.

Perfect

Very nice and comfortable place.

Really a charming hotel that the owner has filled with creative and interesting historical items. Wonderful location for the Lower East Side.

Hidden Gem. The nicest staff and service!

We had a great time at the Historic Blue Moon. Not your regular kind of hotel - there’s been a lot of love in creating this unique place. Friendly, fun and interesting owners and staff. Highly recommend staying here!

The first thing I was greeted with was getting maced and an employee of the hotel knocking out a protestor (who were contending the hotel owners son was a war criminal). I’m not kidding. The hotel has a large step and if you’re handicapped they will offer to lift you up, but it’s not exactly handicap accessible. I reasonably contended that this wasn’t the place for my 71 year old crippled mom who has cancer, yet couldn’t get my money back. Eventually Expedia would only get half of my money back as I booked 2 rooms. Paid for a room, never stayed. Never give these people your money.

Bummed that I didn’t get the balcony that I paid for when buying through Expedia but otherwise nice stay. It was cool that the hotel had so much history. Also a great location.

The room was large, clean but best of all the staff was friendly and made the visit great. The cookies and desert made in the restaurant are to die for..

The room I booked was not the room I got. The noise outside and inside was terrible.They added a 437.40 charge to my credit card.

The ac in my room didn't work and the was no remote for the TV. Called the front desk for help and they couldn't help me.

Wonderful,people!

I had rented the 1 bedroom apartment 701 for 3 nights last minute stay because my other accommodations at The Muse fell through due to city scaffolding and not being able to use the balcony room, they let me know the night before, so I had to scramble and many hotels were already full. When I arrived the Blue Moon hotel seemed closed, the street in front was closed, the Uber had to go down anyway because of all my luggage (I had traveled by train on a10 day Boston trip prior) so I was ready to check in! Turns out it was Passover holiday and the hotel was run on a skeleton crew.Ok. understandable,no glass of wine to welcome us like the website suggested? That's ok. The elevator is slow but efficient and the room is 420 friendly. Everything feels safe, they're nice and friendly, but no housekeeping or ice machine. No breakfast as advertised either, the cafe downstairs looks like a set of a cafe but again it's a holiday week. There's Dudley's cafe on the corner and it's wonderful food. They stay has great views of the Chrysler Building and the empire State Building. There's a comfortable bed. The tub had hairs in it...Eww. I thinkI loved the coffee machine and the mini fridge the most! It's a nice thing to wake up to a hot coffee and a view of the city. The historic Blue Moon has a fresh coat of paint and one can notice little updates and pride in ownership from the big screen TV to providing updated electrical outlets. There's a touch of the classic NYC feel to the place too!

Very quiet and the art and history of the hotel made it interesting but still home-like

One of the best hotels you can stay at if you are driving into NYC. There is always parking directly across the street or around the corner. Keyless entry with pin instead of using a card, so you can never lose your keys. All in all a GREAT hotel. I always come back!

When you walk in, it looks very funky, after which everything is excellent. Extremely helpful staff, very clean, unusually large room for NY at this price.

Please do not stay here if you want to feel welcome and safe.

I HIGHLY recommend this hotel for anyone visiting NYC! It was small and unique, had a lot of character unlike most hotels