The Westin Long Beach

Very good

Very fast checkin

Amazing

Nice room, good service, the bathroom was a little outdated but other than that it was a really good experience.

We came here for my son's Spring break. We had a great day. Great hospitality we love the hotel .. We definitely will be back

The staff was aware that we were celebrating a birthday and mase tge guest of honor feel very special. Courteous, professional staff.

My stay with my family was excellent!!! Check-in was quick and easy. The room was nice and clean. Great view from the window. Will definitely go back!

Very nice hotel. The people at the cafe were very kind to us. The pillows made me get a neck ache.

The Westin hotel didn't put me in the system with the hotel app I got charged twice on hotels .com and at the hotel they hotel did apologize for the inconvenience but wasn't given anything in return I still have the charge in my account and will have to wait till it clears besides that mess up it was good.

We had a wonderful stay. The staff were super friendly and attentive. It’s a great location with everything within walking distance. The hotel was very clean. We had a problem with the shower hose and the maintenance replaced the hose in the shower within in a hour. I highly recommend staying here. We definitely will be returning to stay here next time we are in Long Beach.

The valet was super polite as were all staff from bartender to front desk. They gave us a drink voucher on check in. Super comfortable beds. Would stay here again for sure

Great stay at this perfectly located hotel along Ocean Blvd. with views of the harbor, and the Breakers Hotel down the street. Clean, friendly and accommodating staff. Check in was easy and we were graciously upgraded and got a room on the 11th floor. Spacious, great lighting and big sink in the bathroom. Walking distance easy and close to everything. Felt safe and secure. Definitely staying there again when in town. Plus, I noticed three airlines and performers from theater across the street utilizing the hotel hospitality.

Despite booking a room for 3 people, we had to ask multiple times for housekeeping to bring the bedding for the sofa bed...then she asked me to help her. I got a random text at 1130PM saying my room was ready, and when I flagged with reception to make sure they didn't allocate a second room, they told me their texts don't come from Marriott. Just felt chaotic, like they were understaffed, but surely they should have rostered more on with a full hotel!

Great hotel! The best one I've stayed!

The Westin was perfect, unlike the Pacific inn in San Pedro where they were 100% blatant liars. Oh and hotels.com has zero provisions to protect customers from lying hotels.

I liked that this hotel gave us a credit for food even though lady at the desk said we get those perks because of an extra charge held to my account. Nonetheless there was a bunch of miscellaneous charges

Luxury, comfort, and location. Perfect stay for downtown Long Beach

The staff at the westin long beach are incredible and I in no way wish this review to reflect them at all. They were helpful and even put me in a very fancy suite when I was having a hard time a month ago travelling home around the time of the first fires. My concern is that upon arriving home, I immediately went to the hospital were I was told I contracted scabbies. I had to throw out my belongings and buy meds. There is no possible way I would have contracted the infestation from anywhere else --- I was in one location for 6 weeks and I am immunocompromised thus extremely careful with my surroundings. I believe that the very large two level suite hotel room sat for some time without changed sheets or being serviced which is a secret breeding ground for dust mites. I have called the hotel over 25 times this month, to be transfered to over 15 different people, relaying the story over and over again. I've called expedia who said they could refund me if they are able to get in touch with the manager but they too haven't been able to. The manager has left me two voice mails but every time I call back they are not available. I've emailed asking for a set callback time to no response, and I've emailed customer service and have received no response in 10 days. My case number is 653749755 and I'd very much like a refund as soon as possible. The time I have spent just trying to communicate to a person and to inform the hotel for other peoples safety is quite a lot this past month.

I liked the proximity to dining options. My dislike was that the pool and jacuzzi was down for renovations.

People should be notified if pool is closed