TownePlace Suites by Marriott Suffolk Chesapeake

Friendly staff. Nice quiet location.

The front desk staff were friendly and the property was close to shopping and eateries.

The accommodations were fine, but the breakfast was less than appealing. The croissants were consistently hard, and the pans containing the food (in particular the handles) were consistently not clean.

Didn't really clean the room while we stayed. They only took our trash once. The shampoo & body wash bottles were completely empty when we arrived. The kitchen was very convenient & stocked with the basics. The pool wasn't overly chlorinated, which was nice! The continental breakfast was always good. They almost never had the same thing twice. Overall, we had a pleasant stay, just wish our room was vacuumed & our trash was taken out.

We arrived at 7:30 pm after a very long day and missing entrance. Few things about person who checked us in. I asked if my Marriott rewards number was in computer. He said yes. Asked again. It wasn’t. I gave it to him. Misunderstanding of 20.00 incidental fee. Thought it was given and if not used returned to us. He explained incorrectly. Last thing. I ordered King Size bed, I thought. Bed was not and it was very high. My husband had to help me get into it as I’m short. Otherwise room was very nice as was everything else.

Nice hotel. Beds were comfortable, and kitchenette in room is a plus. Hotel and parking lot was very clean. Nice outside pool area. Most restaurants are close, but not walking distance close. (Maybe a 5-10 min drive). Staff was great. Breakfast was ok, had hot and cold choices but only a few things to choose from.

My stay was great a this facility and everything was clean

Our stay was okay. We did encounter the door to the outside repeatly being propped open on the first floor allowing anyone to enter the hotel. This made us feel a bit unsafe. We will not stay here again when we visit our family.

The property was clean and quiet nice relaxing stay

Great place

Staff was excellent

Very nice location, areas were kept clean, staff was very nice will revisit again

Friendly staff. Very roomy, clean, double bedroom, nice kitchen area. Decent breakfast.

Great location and value.

Room was awesome. Super clean. Staff way too kind and nice. Quiet. Comfty beds.

This is our 5th time staying at TownePlace. Great professional staff and location is great.

Overall, my stay was nice and clean. It is a very busy hotel especially on the weekends. The walls are super thin, and you will definitely hear your neighbors. If you want some quiet time, then ask to be in a room away from others.

They overbooked and canceled my two bedroom reservation when I arrived off of my flight. Putting us in a very bad situation as we were traveling with an elderly parent. They lied by contradicting in a cancellation letter that it was because of water damage. They offered no concession or refund or help in recovering our costs. They suggested Another hotel that was less than desirable, half the price, and not in the location we needed close to the Bickford assisted living facility that was in walking distance. We would have visited on a different day had we known ahead of time. They literally ruined our trip. The GM was no where to be found. The gal helping did not go the extra mile and was matter of fact about our displacement. But instead mentioned they were so full and overbooked from an apparent military convention. Yes Marriott put their profit over their people.

My family and I just needed a place to stay for the night in our way home from NC. This property was affordable, nice & clean and the staff was friendly.

Everything was excellent, absolutely no complaints!!