Wingate by Wyndham West Monroe

The TV was brand new and hadn't been set up after attempting our selves and got no where the front desk lady (at the end of her shift) came and tried with no success. They moved us to a different room and voila happy kids. Thank you for being so accommodating with everything. Super nice , friendly staff 😀 couldn't ask for a better home away from home even if only for 1 night

long time before water would get hot enough for shower, then had to run it full blast hot to have it comfortable enough. lot of traffic noise. Beds comfortable, slept well, breakfast nice.

If i had book a room at motel 6 for 40 dollars then i would expect what i had at wingate roaches in the bathroom rust in the tub rust on the door of the bathroom and the vents were loaded with dust do they have housekeeping? and i have pictures of this and Wyndham should be embarrassed to have there name on this property

The breakfast was really good and it was an easy experience.

The whole hallway smelled like poop and there were roaches all over the room. I tried to change rooms with the front desk but they wouldn’t let me. I just left the hotel and went to another one. Worst stay ever!!!

The jets on the bath in room did not work. The light in room didn't work either. I had to make the toilet work.

Bathroom was filthy, water was brown, fridge was dirty, beds and curtains dirty, none of the outlets worked. Construction going on and very loud. Paid way too much for an awful hotel and paid way too much for “incidental” fee!!!

Construction is taking place currently. The water was shut off during the day and there wasnt any notification that this was going to happen. It was very inconvenient.

When we arrived we were given a room on the third floor. The whole floor was under construction. There were chemical fumes from the elevator to the hallway. There were men working every where. Some were using heavy equipment such as a wheelbarrow. A workmen almost ran into us with a wheelbarrow of loaded with debris. The fumes were all in our room. All the room doors were opened and you could see the men at work as well as chemicals near the doors. We could hardly breathe as tried to endure the construction and fumes.My husband and I are seniors. Why would she give us this room. We went back to the front desk to ask for a change of room or a refund. I asked her he she knew she had put us in a construction area. She replied that was the only room they had available because we checked in too early. She could have told us to come back. She finally gave us a room on the fish floor. In this room we found bugs and one day our bed was not made. Every night when we returned back to the room we had to ask for bath towels. The toilet in the bathroom was too low even for a young customer. We did not enjoy this visit. Hopefully the next visit will be better.

It was ok

Room needed repairs

I stayed here because it was close the the racetrack and knew I would be coming in very late. I was woke up at 7am on a Sunday morning with hammering and demolition going on. I paid for this room to sleep and only got a few hours.

We booked from the car online while driving. the website indicated that the property had a pool and gym. we booked. when we arrived the pool and the gym were under renovation. this should have been disclosed online, if it was we would not have booked. i asked the desk agent for compensation back for the inconvenience and was told she would let me know. she never did. alsp, breakfast was until 9. but do to the many construction workers staying there, breakfast was gone by 815

The hotel staff was really nice.

Just passing though it was what we needed.

The lady at the desk was rude. The hotel is run down. Our room smelled so bad. It’s in horrible shape and they made me put a $100 incidental deposit down. For what? That room was crap. So dirty. Doors didn’t shut properly. Halls were disgusting and so was the only elevator that worked. Shower was rusty and rotten. White stuff on carpet. Room was very musky smelling and humid. Pretty sure the lady at the front desk is up to something. No one has ever taken a copy of my drivers license like that. Don’t stay here. It’s nasty. I thought this would be a nice place because of the brand but it’s a crap hole! I felt dirty after staying there. Your feet get dirty from the carpet. And we had mold on the bed!! Pics to prove it.

Place had gnats, the pool that they said they had was shut down, which was the whole reason why I booked it. Not a lot of food options for breakfast. I had a question and called up there several times and the same guy kept answering and telling me to call back every ten minutes because he didn’t know and the employee who did wasn’t there but would be back. They also wasn’t very clear on rules with vapes. No one let us know they weren’t allowed and it set off the fire alarm and all they did was fuss at us. The alarm took half an hour to turn off and they weren’t knowledgeable on how to reset the alarm. It was a nightmare.

I had a one night stay and found the hotel under construction. The room had a stuffy/moldy smell. I later realized the a/c had leaked and left the carpet soaked, hence the smell. The hotel is showing its age for sure. I have stayed here several times and always found it to be ok, but this time i was disappointed.

It was clean and well put together

I booked and paid thtough expedia. When i got there she said we need to paid an additional 100 case is bast. We didnt have cash. When i looked on my credir card she took 1000.00 not 100.00. The plasce was under construction, the pool was closed. The bed felt wet wehn we got in it. Will not stay there again.