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Charm Hill Sapa Hotel
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Charm Hill Sapa Hotel
Hotels
9.5
/10
Exceptional
48 reviews
What Guests Say About Their Stay
TA THIEN AN
10.0
/ 10
From our early arrival (5AM) from Hanoi on a sleeper bus, they greeted us with a fire in the lobby to warm us up. They didn't have a room available for early check in but they let us relax in the lobby & let us have breakfast once it opened up at 7AM. They also let us keep our luggage until check in time. It was so helpful as we had a tour scheduled for that morning. Our room was beautiful & although it was very foggy and overcast, it was really nice! Loved the separation of the rooms and the bathrooms in each bedroom. The bed warmer was definitely a plus on a chilly day! They asked us what time we would be taking the bus back to Hanoi & offered us a room, free of charge, for our family to use until we left the area! I couldn't have been more thankful for their outstanding hospitality! To top it off they prepared us a bag at check out with sandwiches & bananas for us to take with us on our bus ride back to Hanoi. This hotel was what made our whole experience in Vietnam amazing! My kids say they would 100% go back to Sapa over Hanoi any day! The cafe also has great coffee and a nice view!
In the Area
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Alley 233, Dien Bien Phu Street Sa Pa Town, Sa Pa District, Sa Pa Township, Sa Pa District, Lao Cai Province, Vietnam, 330000
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
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Available Room Types in Charm Hill Sapa Hotel
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What's around Charm Hill Sapa Hotel
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Alley 233, Dien Bien Phu Street Sa Pa Town, Sa Pa District, Sa Pa Township, Sa Pa District, Lao Cai Province, Vietnam, 330000
Discover More About Charm Hill Sapa Hotel
Location
Charm Hill Sapa Hotel is located in area / city Sa Pa Central.
About Charm Hill Sapa Hotel
Not only located within easy reach of various places of interests for your adventure, but staying at Charm Hill Sapa Hotel will also give you a pleasant stay.
Charm Hill Sapa Hotel is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Charm Hill Sapa Hotel provides a pleasant accommodation for your stay.
For you, travelers who wish to travel comfortably on a budget, Charm Hill Sapa Hotel is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Charm Hill Sapa Hotel provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Charm Hill Sapa Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Charm Hill Sapa Hotel , a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Charm Hill Sapa Hotel .
If you plan to have a long-term stay, staying at Charm Hill Sapa Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Are you a shopaholic? Staying at Charm Hill Sapa Hotel will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Charm Hill Sapa Hotel is suitable for you who value privacy during your stay.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Charm Hill Sapa Hotel .
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Charm Hill Sapa Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Charm Hill Sapa Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Charm Hill Sapa Hotel is the right place to stay.
All facilities in Charm Hill Sapa Hotel
Entertainment Facility
Lobby
CleanAccommodation
Bedroom
Others
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- Bar
- Beach Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast (surcharge)
- Brunch
- Buffet dinner
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Gala dinner
- Halfboard with non-alcoholic drinks
- Hot breakfast
- Late riser breakfast
- Nightclub
- Poolside bar
- Bar
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Snack bar
- Dietary menu
- Winery
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
- Business centre
- Theatre/auditorium
Public Facilities
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- WiFi in public area
General
- Banquet
- Family room
- Heater
- Swimming pool
- Recreation room
- Rooftop terrace
- Smoking area
In-room Facilities
- Bathtub
- Hairdryer
- Minibar
- Shower
- TV
Hotel Services
- Express check-in
- Express check-out
- 24-hour Receptionist
- Tours
Connectivity
- Free WiFi
Accommodation Policy & General Information in Charm Hill Sapa Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Charm Hill Sapa Hotel | 25 |
Number of floors in Charm Hill Sapa Hotel | 7 |
Another facilities in Charm Hill Sapa Hotel | Restaurant with AC, A la carte breakfast, A la carte dinner, Bar, Beach Bar |
Frequently asked question in Charm Hill Sapa Hotel
What are available facilities at Charm Hill Sapa Hotel ?
There are top facilites at Charm Hill Sapa Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Charm Hill Sapa Hotel ?
The standard check-in time at Charm Hill Sapa Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Charm Hill Sapa Hotel provide breakfast?
Yes, Charm Hill Sapa Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Charm Hill Sapa Hotel
Traveloka (48)
9.5
Exceptional
From 48 reviews
Provided by travelers on
Cleanliness
9.7
Room Comfort
9.7
Meal
9.4
Location
8.8
Service and Facilites
9.5
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Traveler Reviews Charm Hill Sapa Hotel
Number of reviews per page
20
40
Customer reviews
NH
Nguyen H. S.
Leisure
10.0
/10
Reviewed 2 day(s) ago
The rooms here are very spacious, clean, fully equipped and the mountain view is very beautiful. The owner is very friendly. I have stayed in many rooms from 2-5 stars but have never seen any place clean the room as carefully as here. Overall, it is worth staying when coming to Sapa. Next time I come back, I will definitely choose this place.
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F***a
Staycation
9.7
/10
Reviewed 2 week(s) ago
Very pleasant. Super clean, spacious room, complete facilities, breakfast delivered to the room. They let me check in 4 hours early. Enjoyed the clean morning air with the sound of birds and a little view of the mountain. FYI, 30 minutes walking to city center.
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1 people find it helpful
M***e
Leisure
10.0
/10
Reviewed 5 week(s) ago
Wonderful place. Room so clean.
1 people find it helpful
Accommodation's Reply
02 Apr 2025
Dear M***e,
Thank you for taking the time to review our hotel. We are very pleased and happy that you had a wonderful experience staying at our hotel. On behalf of the Hotel, I wish you a very enjoyable and wonderful trip. See you again in Sapa one day soon.
Best regards.
Ms. Khanh - General manager
k***e
8.7
/10
Reviewed 8 week(s) ago
• The hotel is ok, as pictured, clean. But the hot water is not good, when 2 people showered, it was not hot anymore on Monday, and the water was not hot enough to brush teeth in the morning. The owner was enthusiastic, but in the morning he knocked on the door of the next room, which affected my room, very noisy. At night, I slept late, so my sleep was affected. At noon, at 11am, he knocked on the door to ask if it was cleaned, which was quite annoying while I was sleeping. Usually, other hotels do not have staff.
•
The hotel room is clearness and pictures are the same as shown in the app. Admin are so kind and friendly but unprofessional when morning time around 11am she came to knock our door twice until we wake up and the sound are very loud until we wake up and asked u need to change the bed cover ? It makes non sense for us . If we need the service we will directly call the hotel and after the next day it happens to other room and the sound is still so louder even we are still sleeping and we were wake up because she knocked others room .
This is just to remind the admin we stay in hotel not in our mama house , please don't disturb the tourists take rest because we do not sleep at the same time with u . Thanks
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2 people find it helpful
Accommodation's Reply
12 Mar 2025
Dear k***e,
Thank you for taking the time to review our Hotel on Traveloka. We are honored and extremely grateful that you had a great experience during your stay at our Hotel. We would also like to acknowledge your comments about the Hotel, and sincerely apologize to you for the bad experiences during your stay at our Hotel. We will learn from our experience and do better in the future. Hope to see you again soon at Charm Hill Sapa Hotel.
Best regards./.
Ta Thi Khanh - General Director
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NT
NGUYEN T. T. D.
Staycation
9.7
/10
Reviewed 10 week(s) ago
We stayed at Charm Hill during our recent 3N2D trip to Sa Pa, so we will review it impartially and in detail for everyone to refer to. Charm Hill is about 2km from the center, located at the beginning of lane 233 DBP - for us it was quite convenient because we rented motorbikes from the hotel to travel around during our 3 days here.
Regarding the room, we went with 4 people - booked 2 Deluxe Mountain View rooms, my friend checked in first at Duluxe, I checked in later and was upgraded to a Family room by the manager. The room we received was super spacious, 2 double beds for us to roll around, there was a bathtub, TV, hair dryer,... complete, soft mattress for a good night's sleep. I was especially impressed with the hotel's cleaning service, when we left, we were so amazed, when we asked, we found out that the manager cleaned the room for us directly. Normally when staying at other places, they usually just change the bed sheets, change the towels, fold the hotel's things, but when we returned to the room, our clothes, towels, hats in the closet were neatly folded, my friend's hair clip was broken and was even fixed :)). The room view was next to the mountain but I found it normal, not the type of mountain valley view like home, central hotels. My friend's Duluxe room had a view of the mountain in the distance.
The hotel has free breakfast on the 6th floor, not as diverse as many hotels I've stayed at but for me it was enough, the food was to my taste, chicken pho, delicious rice rolls, sitting with a view of the mountain, watching the city if the weather is nice.
The hotel does not always have a 24/7 reception in the lobby but the manager was enthusiastic in supporting. The day we went, we went early, the hotel was not open yet but we were still supported to leave our luggage, do personal hygiene, and rest in the lobby.
Honestly, with the price I paid for the room, I didn't expect too much, but the experience was quite amazing. The hotel deserves to be known by more people. When I asked, the manager said the hotel had only been in operation for 6 months, the facilities were almost brand new. I rarely review and certainly not for seeding, but Charm Hill really gave me a good experience and I will definitely come back if I come to Sa Pa.
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+5
1 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Customer,
Thank you for taking the time to share your memorable experience at Charm Hill Sapa Hotel. We are delighted to know that the view from the room and the attentive care of the staff contributed to making your stay unforgettable. It is wonderful that Charm Hill has captured your heart and become a part of your beautiful memories in Sapa. We always strive to bring memorable experiences and home-like feeling to every customer, and your compliments are a great motivation for us to continue our efforts. We hope to welcome you back in the future, and hope that when Charm Hill and the staff will continue to bring the same cuteness and friendliness as the days you have experienced.
We would like to thank you for your support and affection for the hotel.
Hotel Management
See original
NK
Nguyen K. N.
9.7
/10
Reviewed 10 week(s) ago
The owner is super cute. I will come back if I have a chance to go to Sapa.
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2 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Customer,
Thank you for taking the time to share your memorable experience at Charm Hill Sapa Hotel. We are delighted to know that the view from the room and the attentive care of the staff contributed to making your stay unforgettable. It is wonderful that Charm Hill has captured your heart and become a part of your beautiful memories in Sapa. We always try to bring memorable experiences and home-like feeling to every customer, and your compliments are a great motivation for us to continue our efforts. We hope to welcome you back in the future, and hope that when Charm Hill and the staff will continue to bring the same cuteness and friendliness as the days you have experienced.
We would like to thank you for your support and affection for the hotel.
Hotel Management
See original
V***U
Staycation
10.0
/10
Reviewed 11 week(s) ago
The hostess is very enthusiastic. Even though we checked in late, we were still given priority to view the room for free. 100 points for service, worth experiencing everyone.
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Accommodation's Reply
21 Feb 2025
Dear Customer,
Thank you for taking the time to share your memorable experience at Charm Hill Sapa Hotel. We are delighted to know that the view from the room and the attentive care of the staff contributed to making your stay unforgettable. It is wonderful that Charm Hill has captured your heart and become a part of your beautiful memories in Sapa. We always try to bring memorable experiences and home-like feeling to every customer, and your compliments are a great motivation for us to continue our efforts. We hope to welcome you back in the future, and hope that when Charm Hill and the staff will continue to bring the same cuteness and friendliness as the days you have experienced.
We would like to thank you for your support and affection for the hotel.
Hotel Management
See original
NN
Nguyen N. K. H.
10.0
/10
Reviewed 13 week(s) ago
Lovely hostess, clean and beautiful room, reasonable price 🥰
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Accommodation's Reply
21 Feb 2025
Dear Customer,
Thank you for taking the time to share your memorable experience at Charm Hill Sapa Hotel. We are delighted to know that the view from the room and the attentive care of the staff contributed to making your stay unforgettable. It is wonderful that Charm Hill has captured your heart and become a part of your beautiful memories in Sapa. We always try to bring memorable experiences and home-like feeling to every customer, and your compliments are a great motivation for us to continue our efforts. We hope to welcome you back in the future, and hope that when Charm Hill and the staff will continue to bring the same cuteness and friendliness as the days you have experienced.
We would like to thank you for your support and affection for the hotel.
Hotel Management
See original
Ngai
Leisure
8.5
/10
Reviewed 17 week(s) ago
While slightly away from city center, Charm hill. Sapa remains an affordable cozy option with spacious rooms, heated bed, and a warm welcoming host.
1 people find it helpful
K***o
Leisure
9.0
/10
Reviewed 17 week(s) ago
This hotel offers a clean and comfortable stay with well-maintained rooms and attentive staff.
1 people find it helpful
Accommodation's Reply
02 Jan 2025
Dear K***o,
Thank you for taking the time to review our hotel. We are very pleased and happy that you had a wonderful experience staying at our hotel. On behalf of the Hotel, I wish you a very enjoyable and wonderful trip. See you again in Sapa one day soon
Best regards.
Ms. Khanh - General manager
Djaja N.
Leisure
10.0
/10
Reviewed 17 week(s) ago
Great room, great food, and great service
See original
1 people find it helpful
Accommodation's Reply
02 Jan 2025
DearDjaja N.
Thank you for taking the time to review our hotel. We are very pleased and happy that you had a wonderful experience staying at our hotel. On behalf of the Hotel, I wish you a very enjoyable and wonderful trip. See you again in Sapa one day soon
Best regards.
Ms. Khanh - General manager
Nguyen T. Q. H.
Leisure
9.7
/10
Reviewed 18 week(s) ago
Coincidentally introduced by an acquaintance. First time experiencing at a 3-day-2-night hotel. The owner and staff are very enthusiastic. The breakfast must be said to be excellent. Normally, when traveling, I rarely eat breakfast at hotels, about 2km from the center, not too far, not too close. Anyone who likes quietness can try it.
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1 people find it helpful
Accommodation's Reply
02 Jan 2025
Dear Customer,
Thank you for taking the time to share your memorable experience at Charm Hill Sapa Hotel. We are delighted to know that the view from the room and the attentive care of the staff contributed to making your stay unforgettable. It is wonderful that Charm Hill has captured your heart and become a part of your beautiful memories in Sapa. We always try to bring memorable experiences and home-like feeling to every customer, and your compliments are a great motivation for us to continue our efforts. We hope to welcome you back in the future, and hope that when Charm Hill and the staff will continue to bring the same cuteness and friendliness as the days you have experienced.
We would like to thank you for your support and affection for the hotel.
Hotel Management
See original
E***n
Leisure
9.4
/10
Reviewed 19 week(s) ago
Very good hotel, spacious room on the family room, relatively new into the services with all new facility inside the room and very helpful staff. Very good breakfast (with this price), my kids love the omelette. Location is not on the main road, 20m from the main road and still accessible by grab.
Find this review helpful?
Accommodation's Reply
26 Dec 2024
Dear E***n,
Thank you for taking the time to review our hotel. We are very pleased and happy that you had a wonderful experience staying at our hotel. On behalf of the Hotel, I wish you a very enjoyable and wonderful trip. See you again in Sapa one day soon.
Best regards
Ms Khanh - General manager
T***h
10.0
/10
Reviewed 19 week(s) ago
The room is clean, just like the picture. The owner is enthusiastic. The hotel is new and clean.
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Accommodation's Reply
26 Dec 2024
Dear Customer,
Thank you for taking the time to review your experience during your stay at our hotel. On behalf of all staff, we would like to express our sincere thanks to you. We wish you good health, success and luck in life. We look forward to seeing you again soon.
Best regards./.
See original
Guest
10.0
/10
Reviewed 21 week(s) ago
The room is very new and clean, the host and hostess are friendly and very accommodating.
See original
3 people find it helpful
Accommodation's Reply
12 Dec 2024
Dear Customer,
Thank you for taking the time to share your memorable experience at Charm Hill Sapa Hotel. We are delighted to know that the view from the room and the attentive care of the staff, especially Ms Khanh, contributed to making your stay unforgettable. It is wonderful that Charm Hill has captured your heart and become a part of your beautiful memories in Sapa.
We always strive to bring memorable experiences and home-like feeling to every customer, and your compliments are a great motivation for us to continue our efforts. We hope to welcome you back in the future, and hope that when Charm Hill and its staff will continue to bring the same cuteness and friendliness as the days you have experienced.
We would like to thank you for your support and affection for the hotel.
Hotel Management
See original
W***n
Leisure
10.0
/10
Reviewed 21 week(s) ago
The room is clean according to the photo, the best service and friendly, to the center is not too far recommended to rest
1 people find it helpful
Accommodation's Reply
12 Dec 2024
Dear Valued Guest,
Thank you for taking the time to share your memorable experience at Charm Hill Sapa Hotel. We are delighted to know that the view from your room and the attentive care of our staff have contributed to making your stay unforgettable. It is wonderful that Charm Hill has captured your heart and become a part of your beautiful memories in Sapa.
We always strive to bring memorable experiences and a home-like feeling to every customer, and your compliments are a great motivation for us to continue our efforts. We hope to welcome you back in the future, and hope that when Charm Hill and its staff will continue to bring you the same love and friendliness as the days you have experienced.
We sincerely thank you for your support and love for the hotel.
Hotel Management
bt
bui t. h. n.
Staycation
9.1
/10
Reviewed 21 week(s) ago
Spacious room, clean, clear view of the mountain
See original
2 people find it helpful
Accommodation's Reply
05 Dec 2024
Dear Customer,
Thank you for taking the time to share your memorable experience at Charm Hill Sapa Hotel. We are delighted to know that the view from the room and the attentive care of the staff contributed to making your stay unforgettable. It is wonderful that Charm Hill has captured your heart and become a part of your beautiful memories in Sapa. We always try to bring memorable experiences and home-like feeling to every customer, and your compliments are a great motivation for us to continue our efforts. We hope to welcome you back in the future, and hope that when Charm Hill and the staff will continue to bring the same cuteness and friendliness as the days you have experienced.
We would like to thank you for your support and affection for the hotel.
Hotel Management
See original
DN
Duong N. T. Q.
10.0
/10
Reviewed 23 week(s) ago
everything experience here is very good, everything is comfortable and friendly
See original
1 people find it helpful
Accommodation's Reply
23 Nov 2024
Dear Customer,
Thank you for taking the time to share your memorable experience at Charm Hill Sapa Hotel. We are delighted to know that the view from the room and the attentive care of the staff contributed to making your stay unforgettable. It is wonderful that Charm Hill has captured your heart and become a part of your beautiful memories in Sapa. We always try to bring memorable experiences and home-like feeling to every customer, and your compliments are a great motivation for us to continue our efforts. We hope to welcome you back in the future, and hope that when Charm Hill and the staff will continue to bring the same cuteness and friendliness as the days you have experienced.
We would like to thank you for your support and affection for the hotel.
Hotel Management
See original
Q***h
Staycation
6.7
/10
Reviewed 24 week(s) ago
New hotel, ~ 2km from the town center. However, the room is mountain but the 2nd floor does not have much mountain view. The inconvenient point is that the hotel seems to lack staff, the receptionist is always absent. I booked just to sleep so it is acceptable for the price. Breakfast is normal, not diverse.
See original
1 people find it helpful
Accommodation's Reply
21 Nov 2024
Hello,
Thank you for taking the time to review our hotel on Traveloka. We would like to acknowledge your comments to help the hotel improve in the future. On behalf of the hotel management, we would like to send you our best wishes for health, success and luck in life. See you again in the near future at Charm Hill Sapa Hotel.
Best regards./.
Hotel Management
See original
tk
thang k.
9.4
/10
Reviewed 24 week(s) ago
For breakfast I think it would be better if there were vermicelli/pho/noodles.
See original
1 people find it helpful
Accommodation's Reply
20 Nov 2024
Dear Customer,
Thank you for taking the time to share your memorable experience at Charm Hill Sapa Hotel. We are delighted to know that the view from the room and the attentive care of the staff contributed to making your stay unforgettable. It is wonderful that Charm Hill has captured your heart and become a part of your beautiful memories in Sapa. We will overcome and try harder to improve our quality and service in the future.
We always strive to bring memorable experiences and home-like feeling to every customer, and your compliments are a great motivation for us to continue our efforts. We hope to welcome you back in the future, and hope that when Charm HIll Sapa and the staff will continue to bring the same cuteness and friendliness as the days you have experienced.
We would like to thank you for your support and affection for the hotel.
Hotel Management
See original
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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