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Dalat Palace Heritage Hotel

Name: Dalat Palace Heritage Hotel
Address: 02 Tran Phu Street, Ward 3, Da Lat, Lam Dong Province, Vietnam, 02 Tran Phu Street, Lam Dong Province, Vietnam
Rating: 8.5

Hotels

8.4

/10

Very Good

85 reviews

What Guests Say About Their Stay

Nguyen T. T. T.

9.7

/ 10

Magnificent beautiful room, luxurious, enthusiastic concierge reception. However the bed is a bit high. Nice view, good food, more diverse dishes are needed.

In the Area

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02 Tran Phu Street, Ward 3, Da Lat, Lam Dong Province, Vietnam

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Dalat Palace Heritage Hotel is a hotel in a good neighborhood, which is located at Ward 3. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Dalat Palace Heritage Hotel

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What's around Dalat Palace Heritage Hotel

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02 Tran Phu Street, Ward 3, Da Lat, Lam Dong Province, Vietnam

Discover More About Dalat Palace Heritage Hotel

Location

Dalat Palace Heritage Hotel is a hotel in a good neighborhood, which is located at Ward 3.

About Dalat Palace Heritage Hotel

Experience a unique stay at the historical building of Dalat Palace Heritage Hotel, which you rarely find in other places.

Dalat Palace Heritage Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Dalat Palace Heritage Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Dalat Palace Heritage Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Dalat Palace Heritage Hotel.

All facilities in Dalat Palace Heritage Hotel

Common Space

Lobby

Exterior

Bedroom

Others

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Money changer
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Porter
Tours
Wedding service

Food and Drinks

A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Gala dinner
Bar

Things to Do

Children play area
Garden
Health club
Library
Massage
Sauna
Spa

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Transportation

Limo or town car service
Secure parking
Valet parking

General

Non-smoking room
Smoking area
Terrace

Nearby Facilities

ATM/Banking
Supermarket

Kids and Pets

Babysitting with surcharge

Shuttle Service

Airport transfer (surcharge)

Business Facilities

Business center

Sports and Recreations

Golf course

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

Accommodation that enforces hygiene standards set by authorities of the countryLearn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Dalat Palace Heritage Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Chính sách trẻ em: - Tối đa 2 (hai) em bé dưới 6 (sáu) tuổi nghỉ cùng giường với bố mẹ không tính phí. - Trẻ em từ 6 (bốn) đến 11 (mười một) tuổi phải trả phụ thu theo qui định của khách sạn tại thời điểm nhận phòng là 250.000 VND mỗi bé - Trẻ từ 12 tuổi trở lên sẽ được tính như người lớn. Child policy: - Maximum 2 (two) children under 6 (six) ages sharing existing bed with parents without surcharge. - Children from 6 (six) ages sharing existing bed with parents shall be charged VND 250,000 per child upon check in. - Children from 12 (twelve) years old shall be charged as adults.

Extra Breakfast

Accommodation charges VND 500,000/guest for extra breakfast.

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Dalat Palace Heritage Hotel	68
Number of floors in Dalat Palace Heritage Hotel	2
Another facilities in Dalat Palace Heritage Hotel	24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Dalat Palace Heritage Hotel

What are available facilities at Dalat Palace Heritage Hotel?

There are top facilites at Dalat Palace Heritage Hotel such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Dalat Palace Heritage Hotel?

The standard check-in time at Dalat Palace Heritage Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Dalat Palace Heritage Hotel provide breakfast?

Yes, Dalat Palace Heritage Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Dalat Palace Heritage Hotel

Overall Ratings & Reviews Dalat Palace Heritage Hotel

Traveloka (85)

8.4

Very Good

From 85 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.8

Meal

8.9

Location

9.1

Service and Facilites

8.6

People often mention about Dalat Palace Heritage Hotel

All

Distance to City Center (1)

Surroundings (1)

Accessibility (1)

Staff Friendliness (1)

Wifi (1)

Check-in/out Time (1)

Room Space (1)

Bedroom (1)

Bathroom (1)

Hotel Area (1)

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Traveler Reviews Dalat Palace Heritage Hotel

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Customer reviews

Le Dai T. N.

Leisure

10.0

/10

Reviewed 48 week(s) ago

Loved the Dalat Palace Heritage Hotel! The French colonial vibes were super cool, and the staff were awesome – super friendly and helpful. They really made our stay relaxing and enjoyable. We'd definitely stay here again next time we're in Dalat. If you're looking for a luxurious and memorable place to stay in Dalat, this is the place!

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Hanh Hanh

8.9

/10

Reviewed 69 week(s) ago

Nhân viên rất ok nhưng tiện nghi thì tệ quá, biết là khách sạn rất cũ nhưng cũ mà không chỉn chu như lavabo thì tắc, nước từ bồn tắm tràn cả ra sàn nhà.

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Huynh Dan Tam

6.3

/10

Reviewed 93 week(s) ago

Nice design but old. No elevator. It was said"Free upgrade depends on availability"but when I asked for upgrading, receptionist requested to pay 1.5 m VND just for changing to another room with better view.

1 people find it helpful

Accommodation's Reply

28 Jul 2023

Dear Tam, Thanks you for taking your time to share us about your experience, We apologize for the inconvenience and appreciate your understanding. As you know, Your booking was made is last minute and July is peak season in Viet Nam, the room for upgrade is not available, so that why our receptionist was asked you to upgrade to higher room (2 more level). We hope to see you in the near future. Regards. Dalat Palace Heritage Hotel.

DO THI P. L.

10.0

/10

Reviewed 110 week(s) ago

Dịch vụ tốt, nhân viên vui vẻ nhiệt tình, món ăn ngon, trà chiều dễ thương, phòng ngủ ấm cúng, nhà tắm sạch đẹp, dầu gội và sữa tắm cũng dùng tốt, phòng trà cung đàn xưa xinh xắn, có ca sĩ hát nhạc xưa và thức uống ngon

1 people find it helpful

Van M. P.

8.5

/10

Reviewed 112 week(s) ago

Chưa xứng tầm khách sạn 5 sao. Đánh giá 3 sao rưỡi

2 people find it helpful

Nguyen D. N.

9.7

/10

Reviewed 125 week(s) ago

Dalat Palace Heritage xứng tầm 5 sao vàng. Khách sạn vẫn giữ nét cổ điển đầy hấp dẫn, lôi cuốn như một dinh thự cổ xưa. Phòng thì rất sạch và tiện nghi view đẹp. Cảm ơn các bạn HK luôn nhiệt tình vui vẻ. Nhà hàng có tiệc trà chiều rất hấp dẫn . Cảm giác thư giản uống trà và thưởng thức chiếc bánh ngọt rất vừa miệng. Thức dậy không gì bằng một bữa sáng chỉnh chu và vừa vị cho người lớn tuổi cũng như trẻ nhỏ. Cảm Ơn bạn Lâm nhà hàng đã mang đến cho gia đình một sự chào đòn nồng ấm, một sự chu đáo tận tâm từ lúc check in cho đến khi check out lên xe về tới sài gòn. Cảm Ơn bộ phận Lễ Tân cũng như bạn Phương Nhã đã hướng dẫn tận tình và check in nhanh chóng cho kỳ nghỉ của gia đình. Mang lại sự trải nghiệm 5Sao đúng chất. Cảm ơn tất cả các bạn team Dalat Palace nhé! Hẹn gặp lại vào một ngày gần nhất. A Nam thân chào

1 people find it helpful

Accommodation's Reply

22 Dec 2022

Dear Guest, Thank you very much for taking the time to share your experience. Dalat Palace Hotel and staff are very happy to receive satisfaction with the service that the hotel provides. Hope you had a memorable stay. Dalat Palace Hotel is pleased to serve you for the next time. Best regards. Dalat Palace Heritage Hotel.

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Tran H. T.

10.0

/10

Reviewed 161 week(s) ago

Quality room as described, good service, nice view hotel, delicious breakfast, right in the center, convenient to move

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1 people find it helpful

DĐ

Dung Đ. T. T.

8.8

/10

Reviewed 165 week(s) ago

The hotel is right in the center, quite beautiful.

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2 people find it helpful

Dang

8.5

/10

Reviewed 175 week(s) ago

Highly recommended as always. The accommodation catered all my family 's need: location, service, room decoration, especially about the hygiene and safety in this current Covid time.

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Nguyen T. T. T.

9.7

/10

Reviewed 224 week(s) ago

Magnificent beautiful room, luxurious, enthusiastic concierge reception. However the bed is a bit high. Nice view, good food, more diverse dishes are needed.

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Pham

8.5

/10

Reviewed 231 week(s) ago

a place when I am and professional transfer

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1 people find it helpful

Ngoc Q.

8.5

/10

Reviewed 244 week(s) ago

The hotel is wonderful. I am very pleased to choose Dalat Palace as a resort in Dalat. Staff were very friendly and the view was very nice

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4 people find it helpful

Nguyen T. D.

Family

6.8

/10

Reviewed 252 week(s) ago

The hotel is very nice, convenient location however the hot water is very annoying. One day I had to take a cold shower, other days I was unlucky, there was a reflection that the discharge at one time would be warm but the discharge to the whole 15p would be as cold as the discharge. 😅. Nice breakfast, nice room, only hot water is boring.

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4 people find it helpful

Nguyen T. N. H.

Shopping and Culinary

6.0

/10

Reviewed 276 week(s) ago

Hopeless reception staff. No initiative, no service no hospitality. We did not feel welcome at all. Felt like we owed her money. We owed her our lives. We are just there to disturb her peace. I wonder why the “best” hotel in Dalat would employ her to represent them. Wonder in which life did we piss her off. Still wondering. Traveloka also did not label rooms properly. There is the old wing and the new wing. The difference is big but the difference in price isn’t. Will not stay again.

3 people find it helpful

Le Hieu T. N.

Family

6.0

/10

Reviewed 278 week(s) ago

Check-in time is 2am, the family arrives at 3pm but the room is still not ready, serving not enthusiastically cleaning the room. City View room soundly too bad, from 3h-4h can not sleep due to noise from the street. It is very important to sleep well when going out, as the 5 * hotel already knows this problem but still lets this situation continue. If the guest read reviews from other booking sites, the family did not choose this hotel.

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NGUYEN M. C.

Romantic

10.0

/10

Reviewed 282 week(s) ago

The hotel is very splendid, the garden is beautiful, the experience is very valuable!

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1 people find it helpful

Vu Thi N. Q.

8.7

/10

Reviewed 284 week(s) ago

The hotel is very nice and has an ideal photo campus. However, in Da Lat, the hotel has a weak water source, very little hot water. Very cold shower. Easy to get sick Although asked to change another room. And both rooms have weak hot water condition. It is normal to ask the staff at the hotel. (All comments, 5 star hotel but the hot water is bad) Guests should overcome the hot water.

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2 people find it helpful

Linh N.

9.7

/10

Reviewed 287 week(s) ago

The hotel is ancient, French style, located at a beautiful location overlooking Xuan Huong Lake, friendly, enthusiastic staff, antique furniture, room rates are quite high.

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Ha Dieu L.

9.7

/10

Reviewed 295 week(s) ago

I had a great stay here

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1 people find it helpful

Dinh T. D. P.

Family

5.1

/10

Reviewed 296 week(s) ago

Poor service staff. The phone in the room is broken so it is impossible to call the receptionist. Every time there is a need to walk down from the 2nd floor. Because this is an old hotel, there is no elevator. The bathroom was dripping wet. The quality is quite bad compared to the 5 star standard.

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1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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