HANZ Happy 2 Hotel

The receptionist is unprofessional, the app sends notification via email of Hotel Payment Voucher + Reciept but the hotel reports that the code cannot be checked, making check-in difficult.

Overall experience: Good (3.5 out of 5)- The room was smaller than my expectation with no window. However, given the price paid, I guess I couldn't ask for much.- The bathroom was clean & shiny but the bedsheet was a bit yellowish.- They do have a small refrigerator with bottle waters, beer, juices but they are all chargeable.- You need to return to room access card to the reception whenever you go out and collect upon returning (which I personally find a bit inconvenient)- The hotel is located at a relatively good location in District 10. 1 corner away from the main street.- Might book a room here again next time but would seek for a room with a window

chất lượng phòng tạm ổn, sách sẽ, nhưng khi mình đến thì lễ tân báo hết phòng dạng đó và đổi cho khách sang phòng có cửa sổ đòi thêm 100k. Mình không đồng ý thì bảo thôi chị phụ 50k cũng được, mình vẫn không đồng ý thì cho lên phòng tầng 7 tuy nhiên thang máy chỉ đến tầng 6 nên ngày nào cũng phải leo bộ 1 tầng, tầng 7 ở cùng dãy đó là khu vực giặt đồ và nhà ở của bộ phận buồn phòng

Tuy phòng hơi nhỏ nhưng lại sạch sẽ, không có mùi hôi. Do mình đi ra ngoài nhiều nên một chỗ lưu trú thế này là với 1-2 người. Mình sẽ quay lại.

Service staff attitude is too bad

I booked a room and stayed at this hotel very much because I work once a week and have a car park. But this time too disappointed. Previous reservations of more than 600k also put into rooms of 15m2. This time I booked a larger room and saw an advertisement of 28m2, and over 750k I put it in a small room like a booking of more than 600k. When I ask the receptionist, I will pay the suspension, and if I do not get the wrong room, I will not be wrong for 5 years. Talking back to booking with more than 600k, you only get the smallest and normal room. So who wants to stay the cheapest room. And the receptionist reviews the behavior with the guest. The room here is only a priority for booking, not for overnight or long-term guests, so consider it before booking a room here.

I had a good time when staying there. Good conditions, clean room and with a quiet atmosphere so that I could enjoy my time while traveling. If I go to SaiGon next time, I will choose this hotel again.

Extremely bad staff attitude. Staff did not greet guests, face was not happy. Never come back

Value for money. Just one thing that is not nice is the hotel does not care about waking up the guest as the housekeeping phone is blasting away

Water heater difficult to use, beautiful and comfortable room.