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Melia Ho Tram Beach Resort
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Melia Ho Tram Beach Resort
8.9
/10
Very Good
510 reviews
What Guests Say About Their Stay
Room Space (14)
Variety (13)
Bedroom (11)
Family Friendly (10)
Khanh B. N.
10.0
/ 10
We really enjoy the stay. the connecting room is perfect. the swimming pool is amazingly big with place for kids. the restaurant is with great choices and good chef. kids entertainment are included so both adults and kids can enjoy some private moments.
In the Area
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Ho Tram Hamlet, Phuoc Thuan Commune, Vung Tau City, Xuyen Moc District, Ba Ria - Vung Tau Province, Vietnam, 790000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Melia Ho Tram Beach Resort
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Per room per night (excl. taxes & fees)
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What's around Melia Ho Tram Beach Resort
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Ho Tram Hamlet, Phuoc Thuan Commune, Vung Tau City, Xuyen Moc District, Ba Ria - Vung Tau Province, Vietnam, 790000
Discover More About Melia Ho Tram Beach Resort
Location
Melia Ho Tram Beach Resort is a resort in a good neighborhood, which is located at Phuoc Thuan.
About Melia Ho Tram Beach Resort
Have fun with various entertaining facilities for you and the whole family at Melia Ho Tram Beach Resort, a wonderful accommodation for your family holiday.
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Melia Ho Tram Beach Resort.
Melia Ho Tram Beach Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Not all resort allow guests with pets, but Melia Ho Tram Beach Resort welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Melia Ho Tram Beach Resort exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Melia Ho Tram Beach Resort is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at Melia Ho Tram Beach Resort.
All facilities in Melia Ho Tram Beach Resort
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Common Space
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Beach Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Cafe
- Dining area
- Hot breakfast
- Nightclub
- Poolside bar
- Snacks
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Barbecue
- Beach towel
- Beach umbrella
- Children play area
- Fitness center
- Garden
- Massage
- Outdoor facilities
- Outdoor pool
- Private beach
- Sauna
- Spa
- Turkish bath
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Fireplace in lobby
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
Hotel Services
- Bellhop
- Concierge
- Money changer
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Wedding service
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Family-friendly Facilities
- Kids club
- Children pool
Transportation
- Airport transfer
- Bicycle rental
Business Facilities
- Conference room
- Meeting facilities
Nearby Facilities
- Laundry
- Shops
Sports and Recreations
- Fitness center
- Outdoor tennis court
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Accessibilty
- Wheelchair accessible
Connectivity
- Free WiFi
Accommodation Policy & General Information in Melia Ho Tram Beach Resort
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 12:00
General Check-in Instructions
- Guests are required to show a photo identification upon check-in: + Non-Vietnamese guests are required to present their valid passport with a valid visa or Temporary Resident Card. + Vietnamese guests are required to present valid national identification card or passport.
- Children from 0 to 1 year old stay for free if using existing bed. - Surcharge for children 2-11 years old if using existing bed will be VND 500,000 - 700,000 per child per night . - Surcharge for children 2-11 years old with an extra bed will be VND 1,400,000 – 1,850,000 per child per night. - Surcharge for 3rd adult aged 12 and above with/without an extra bed will be VND 2,000,000 – 2,600,000 per pax per night. - All Extra beds and Baby cots are subject to availability.
- The Level Pool is only applicable for guests aged 12 and above.
- Complimentary shuttle buses from Ho Chi Minh City to Melia Ho Tram are available. Seats are subject to availability. Advance reservation is required (first come first served): + Route HCM – Melia: bus departs at 14:00pm daily. + Route Melia – HCM: bus departs at 11:00am daily. - Pick up point: Ba La Tra Milk Tea Shop - Sarimi Building - Block A2 - 00.09, D09 Street, Sala City, An Loi Dong Ward, District 2, Thu Duc City.
- Pets are allowed on request at limited designated pet-friendly Villas only. - Additional charges will be applicable VND 1,200,000++/pet/night. - If you are planning to stay with your pet, please inform the resort in advance for arrangement.
- Gambling, contraband, prostitution, weapon, explosive, flammable, poison, drug items and strong smell food (i.e durian, seafood, etc…) are strictly prohibited within the hotel premises.
- Please note that all Special Requests are subject to availability and additional charges may apply.
- Children from 0 to 1 year old stay for free if using existing bed. - Surcharge for children 2-11 years old if using existing bed will be VND 500,000 - 700,000 per child per night . - Surcharge for children 2-11 years old with an extra bed will be VND 1,400,000 – 1,850,000 per child per night. - Surcharge for 3rd adult aged 12 and above with/without an extra bed will be VND 2,000,000 – 2,600,000 per pax per night. - All Extra beds and Baby cots are subject to availability.
- The Level Pool is only applicable for guests aged 12 and above.
- Complimentary shuttle buses from Ho Chi Minh City to Melia Ho Tram are available. Seats are subject to availability. Advance reservation is required (first come first served): + Route HCM – Melia: bus departs at 14:00pm daily. + Route Melia – HCM: bus departs at 11:00am daily. - Pick up point: Ba La Tra Milk Tea Shop - Sarimi Building - Block A2 - 00.09, D09 Street, Sala City, An Loi Dong Ward, District 2, Thu Duc City.
- Pets are allowed on request at limited designated pet-friendly Villas only. - Additional charges will be applicable VND 1,200,000++/pet/night. - If you are planning to stay with your pet, please inform the resort in advance for arrangement.
- Gambling, contraband, prostitution, weapon, explosive, flammable, poison, drug items and strong smell food (i.e durian, seafood, etc…) are strictly prohibited within the hotel premises.
- Please note that all Special Requests are subject to availability and additional charges may apply.
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 16:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Melia Ho Tram Beach Resort | 268 |
Number of floors in Melia Ho Tram Beach Resort | 14 |
Another facilities in Melia Ho Tram Beach Resort | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Beach Bar |
Frequently asked question in Melia Ho Tram Beach Resort
What are available facilities at Melia Ho Tram Beach Resort?
There are top facilites at Melia Ho Tram Beach Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Melia Ho Tram Beach Resort?
The standard check-in time at Melia Ho Tram Beach Resort is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Melia Ho Tram Beach Resort provide breakfast?
Yes, Melia Ho Tram Beach Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Melia Ho Tram Beach Resort
Traveloka (510)
8.9
Very Good
From 510 reviews
Provided by travelers on
Cleanliness
9.2
Room Comfort
9.2
Meal
8.5
Location
8.9
Service and Facilites
8.9
People often mention about Melia Ho Tram Beach Resort
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Không gian phòng (6)
Bữa ăn tại nhà hàng (6)
Nhân viên thân thiện (5)
Khoảng cách đến trung tâm (4)
Các hoạt động (4)
Phòng ngủ (4)
Phòng tắm (4)
Khu vực chung (4)
Đa dạng (4)
Hợp cho gia đình (3)
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Traveler Reviews Melia Ho Tram Beach Resort
Number of reviews per page
20
40
Customer reviews
lk
lieng k. h.
Leisure
10.0
/10
Reviewed 2 week(s) ago
I feel like home because everything is perfect
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TT
Tuan T.
10.0
/10
Reviewed 2 week(s) ago
A great experience. Will come back again.
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T***g
Staycation
6.8
/10
Reviewed 28 week(s) ago
- Kidzone is so boring, there is nothing for the kids to play with, old stuff, few games, should add a ball house, slide...etc and open later, because Ho Tram is so boring at night, I can't go back to my room to sleep early. - Corner room is too bright, no curtain to cover the glass toilet door, making it difficult to sleep. - The receptionist is very polite and friendly, but when I need to send things to the resort, I have to contact the shipping department, the shipping service staff is unprofessional (to put it mildly), I contacted them twice and both times it was the same.
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Accommodation's Reply
21 Oct 2024
Dear Ms. Trang,
First of all, I would like to express my sincere thanks to Ms. Trang and her family for choosing Meliá Ho Tram for their recent vacation and for taking the time to share their experiences with us. The comments of all customers are extremely important to us to continuously improve our services.
I am very sorry for the inconvenience caused during your stay at the resort with the room experience, activities and transportation services. After checking with the relevant department, I found that Ms. Trang called about the transportation of her belongings on October 8 and October 10. Unfortunately, the staff who received my call on October 8 did not share it with the staff in the same department, which caused the staff on October 10 to ask Ms. Trang for some information so that we could receive and send the goods back to you. We sincerely apologize for this issue that has made Ms. Trang unhappy, we are very grateful for Ms. Trang's patience and understanding.
At Meliá Ho Tram, we aim to create memorable experiences for all our guests by providing the best customer service and ensuring that all their needs are met. Providing efficient customer support at all times is one of our top priorities. We are certain that your feedback has been noted and shared with our Head of Department for further review and future improvements.
Once again, we sincerely apologize for any inconvenience caused to Ms. Trang and her family during her stay. We look forward to welcoming her back to the resort in the near future and giving us the opportunity to provide better service to your family.
With all due respect,
Minh Tram
Quality Assurance Monitoring
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TH
Tuan H.
9.0
/10
Reviewed 29 week(s) ago
I was not satisfied with the receptionist when checking in. When this staff addressed me as friend, I felt it was impolite and I am sure that you do not train your staff like that.
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4 people find it helpful
Accommodation's Reply
10 Oct 2024
Dear Mr. Tuan,
First of all, on behalf of the entire staff, I would like to thank you for choosing to stay at Meliá Ho Tram and sincerely thank you for taking the time to share your thoughts about this vacation with us.
Like you, Tuan, I am also disappointed that we were not able to provide the service experience that you expected. We are very proud of our staff and their dedication and warm, attentive service. That is why we take this matter even more seriously to ensure that any issues are investigated and ultimately resolved.
Once again, I sincerely apologize to Mr. Tuan for the experience at check-in. At Meliá Ho Tram, we aim to create memorable experiences for all our guests by providing the best customer service and ensuring that all their needs are met. Providing efficient customer support at all times is one of our top priorities. We are certain that your feedback has been noted and shared with our Head of Department for further review and future improvements.
I look forward to welcoming you and your family back soon!
Best regards,
Minh Tram
Quality Assurance Monitoring
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TT
Tran T. A.
9.0
/10
Reviewed 31 week(s) ago
I had a not so pleasant dinner. I went alone and ordered a grilled dish. However, I had to wait so long that other diners who came after me had finished their meals and I still hadn't been served. It wasn't until I complained to the staff that they realized I hadn't been served, and some even thought I hadn't ordered anything.
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Accommodation's Reply
08 Oct 2024
Dear Anh,
First of all, on behalf of the entire staff, I would like to thank you for choosing to stay at Meliá Ho Tram and sincerely thank you for taking the time to share your thoughts about this vacation with us.
I would also like to thank you for your detailed sharing of your experience at the breakfast restaurant. I have shared these details with the Restaurant Manager for review and review to ensure that our service will meet the expectations of our Guests.
Once again, thank you very much Anh for choosing to stay with us, and we look forward to welcoming you back soon!
Best regards,
Minh Tram
Quality Assurance Monitoring
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ct
cao t. d.
Leisure
8.5
/10
Reviewed 33 week(s) ago
Long wait for tram. Staff not very friendly.
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Accommodation's Reply
10 Sep 2024
Dear Ms. Dung,
First of all, I would like to express my sincere thanks to Ms. Dung and her family for choosing Meliá Ho Tram for their recent vacation and for taking the time to fill out our online survey.
I would also like to thank you for sharing about the electric car service. I have shared these details with the Front Office Manager for checking and reviewing, to ensure that our service will meet the expectations of our guests.
Once again, thank you very much Dung for choosing to stay with us, and we look forward to welcoming you back soon!
Best regards,
Minh Tram
Quality Assurance Monitoring
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t***h
Leisure
10.0
/10
Reviewed 34 week(s) ago
First time experiencing the service at Meliã. Everything was good, will come back when I have the chance.
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3 people find it helpful
Accommodation's Reply
10 Sep 2024
Dear Ms. Trinh,
First of all, on behalf of the entire staff, I would like to thank you and your family for choosing to stay at Meliá Ho Tram and sincerely thank you for taking the time to share your thoughts about this vacation with us.
Wishing you and your family good health and much happiness!
I look forward to welcoming you and your family back soon!
Best regards,
Minh Tram
Quality Assurance Monitoring
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NT
NGUYEN T. M. H.
6.5
/10
Reviewed 36 week(s) ago
The room is very humid and smelly. The bed is very damp, making it difficult to sleep. The sea is murky and has big waves during the rainy season, so we can't play much.
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Accommodation's Reply
25 Aug 2024
Dear Ms. Hue,
First of all, on behalf of the entire staff, I would like to thank you and your family for choosing to stay at Meliá Ho Tram and sincerely thank you for taking the time to share your thoughts about this vacation with us.
We are truly sorry for our room experience. We have directly communicated these comments to the Head of Housekeeping for further review and improvement in the future.
Once again, we sincerely apologize for any inconvenience caused to Ms. Hue and her family during her stay. We look forward to welcoming her back to the resort in the near future and giving us the opportunity to provide better service to your family.
With all due respect,
Minh Tram
Quality Assurance Monitoring
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D***y
8.3
/10
Reviewed 36 week(s) ago
Melia Ho Tram is a good choice in this area. Check-in time should be from 2pm or 3pm...4pm is too late. The breakfast menu is not very rich...the pho is delicious. Going many times will feel boring.
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Accommodation's Reply
25 Aug 2024
Dear Valued Guest,
Thank you for choosing our resort for your recent stay in Ho Tram. We would like to also thank you for your spending your time to provide us with your feedback related to the experiences in the resort.
I have noted down and shared your comments with the Head of Department in charge so we can look into this further to ensure our services meet our guests’ expectations.
We humbly apologize for any inconvenience to you and your family and hope it did not mark the overall stay. Your comments give us the opportunity to improve our service and I hope we have the chance to serve your family better at Melia Ho Tram Beach Resort during the next trip.
Warmest Regards,
Anny Krishnan (Ms.)
Quality Assurance Supervisor
NN
Nguyen N. A. K.
Staycation
9.3
/10
Reviewed 38 week(s) ago
Friendly and welcoming staff, always smiling when meeting guests
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Accommodation's Reply
01 Aug 2024
Dear Ms. Nguyen NAK,
First of all, on behalf of the entire staff, I would like to thank you and your family for choosing to vacation with Meliá Ho Tram and sincerely thank you for taking the time to share your thoughts about this vacation with us. me.
I look forward to welcoming you and your family back in the near future!
Best regards,
Sophie Nguyen
Customer Care Supervisor
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P***M
Leisure
10.0
/10
Reviewed 43 week(s) ago
I am very satisfied with this place, the view is super beautiful. I had a perfect experience at Melia. Especially, the staff is very friendly and attentive during my vacation. Thank you. I will come back to this place one day. closest 🥰😍
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1 people find it helpful
H***n
Staycation
6.9
/10
Reviewed 43 week(s) ago
1 small suggestion, please update the TV screen to display the customer's name and holiday wishes to the customer.
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2 people find it helpful
NT
Nguyen T. T. L.
Staycation
9.4
/10
Reviewed 50 week(s) ago
The distance from Saigon to the resort is not too far, the rooms and common areas are clean and new, the food is not too much but the taste is delicious, the staff is friendly, there are many other activities for the family to explore.
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3 people find it helpful
Accommodation's Reply
23 May 2024
Dear Ms. Linh,
Thank you for taking the time to write a review for us and complete the Customer Satisfaction Survey.
Wishing you and your family good health and lots of joy!
I look forward to welcoming you and your family back in the near future!
Best regards,
Minh Tram
Quality Assurance Monitoring
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L***ê
10.0
/10
Reviewed 50 week(s) ago
Friendly staff, airy accommodation, spacious, delicious restaurant, many convenient places, clean toilets, many playgrounds, gym, ok, everything is good
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Accommodation's Reply
28 May 2024
Dear Valued Guest,
Thank you for staying with us and give a perfect score. It gives us great pleasure to know that you thoroughly enjoyed your overall experience. We are all looking forward to welcoming you back in Meliá Ho Tram Beach Resort.
Kind Regards,
Anny Krishnan (Ms.)
Quality Assurance Supervisor
Lam K. D.
9.1
/10
Reviewed 51 week(s) ago
Kỳ nghỉ tuyệt vời resort melia Hồ tràm rất đẹp sạch sẽ chỉnh chu nhân viên thân thiệt nhiệt tình. Mình thấy rất relax khi đến đây.
2 people find it helpful
Accommodation's Reply
23 May 2024
Dear Ms. Duy,
First of all, on behalf of the entire staff, I would like to thank you for choosing to vacation with Meliá Ho Tram and sincerely thank you for taking the time to share your thoughts about this vacation with us.
Wishing you and your family good health and lots of joy!
I look forward to welcoming you and your family back in the near future!
Best regards,
Minh Tram
Quality Assurance Monitoring
See original
TT
Trọng T. T.
9.1
/10
Reviewed 55 week(s) ago
Mình đặt khách sạn giúp em gái và đây là trải nghiệm của em gái mình: “mình đặt deluxe room vì có mùi ẩm mốc nên được hỗ trợ up lên phòng khác free, nhưng phòng khác đó vẫn bị mùi ẩm mốc, sau đó có bánh xin lỗi nhưng trước đó không có welcome drink, sáng lúc ăn sáng xong mình muốn đi dạo bằng xe điện để tham quan hết khu nghỉ dưỡng trước khi trả phòng thì anh xe điện nói khách đang đông không chở được, đến khi mình gọi anh xe điện khác thì anh ấy gọi lên trên mở loa mình nghe là “chở đi vòng nhỏ đi, qua khu thú với tennis” nên mình không đi nữa vì mình đi rồi, nên rốt cuộc mình chỉ được đi vài nơi lẻ tẻ của resort.”
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PL
Pham L. H. T.
Staycation
10.0
/10
Reviewed 55 week(s) ago
Đã đến một lần rồi sẽ quay lại như mình hôm nay nhé. Vì ở đây có một sự đáng yêu to bự đang chào đón mọi người á 🥰
1 people find it helpful
TH
Thai H. V.
9.4
/10
Reviewed 56 week(s) ago
Rất hài lòng về mọi thứ, phòng sạch đẹp, hồ bơi lớn, view đẹp, nhân viên rất thân thiện, nhiệt tình
3 people find it helpful
HT
Huy T.
10.0
/10
Reviewed 57 week(s) ago
Dịch vụ rất oke nhé ạ! Có dịch vụ xe điện miễn phí trong khuôn viên. Phục vụ đồ ăn sáng rất ngon & vừa miệng, phòng ốc sạch đẹp đầy đủ tiện nghi, rất thích hồ bơi ở đây ... trải nghiệm đầu tiên tại đây rất trọn vẹn... ❤️
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PV
Phng V.
9.4
/10
Reviewed 60 week(s) ago
Nhân viên phục vụ luôn vui vẻ, không gian thoải mái. Dịch vụ tốt. Có nhiều hoạt động để tham gia. Phù hợp cho gia đình có con nhỏ vì có phòng vui chơi cho trẻ em và có nhân viên chăm sóc các bé. Gia đình mình sẽ quay lại vào lần sau❤️
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