The Oriental Jade Hotel

Hotels
8.9
Impressive
From 100 verified guests reviews

What Guests Say About Their Stay

ThanhThuy N.
8.5
/ 10
Wonderful services, especially staff’s attitude. The room is clean and comfortable. Excellent Hoan Kiem lake view from the rooftop.
In the Area
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92 - 94 Hang Trong Street, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Strategic Location

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
The Oriental Jade Hotel is a hotel in a good neighborhood, which is located at Hang Trong Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Oriental Jade Hotel

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92 - 94 Hang Trong Street, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000

9.1

Strategic Location
Lobby The Oriental Jade Hotel
Lobby 2 The Oriental Jade Hotel

Discover More About The Oriental Jade Hotel

Location


The Oriental Jade Hotel is a hotel in a good neighborhood, which is located at Hang Trong Ward.

About The Oriental Jade Hotel

Whether you are planning an event or other special occasions, The Oriental Jade Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Oriental Jade Hotel.

The Oriental Jade Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Oriental Jade Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, The Oriental Jade Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Oriental Jade Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Oriental Jade Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Oriental Jade Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Oriental Jade Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Oriental Jade Hotel.

All facilities in The Oriental Jade Hotel

Bar, Cafe and Lounge The Oriental Jade Hotel
Bar, Cafe and Lounge
Swimming Pool The Oriental Jade Hotel
Swimming Pool
Fitness Center The Oriental Jade Hotel
Fitness Center
Lobby The Oriental Jade Hotel
Lobby
Exterior The Oriental Jade Hotel
Exterior

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Continental breakfast
  • Fullboard without drinks
  • Gala dinner
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Transportation

  • Airport transfer
  • Bicycle rental
  • Car rental
  • Limo or town car service

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • LAN Internet
  • Free WiFi

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Accessibilty

  • Accessible bathroom
  • Wheelchair accessible

Kids and Pets

  • CRIBS

Accommodation Policy & General Information in The Oriental Jade Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please contract the hotel reservation before check-in in advace via +84394623622. Vui long lien he Bo Phan Dat Phong cua khach san truoc khi check qua +84394623622
Surcharge for children pay directly at hotel base on hotel policy. Thanh toan phu phi cho tre em truc tiep tai khach san, phu phi nay phu thuoc vao chinh sach khach san theo tung thoi diem

Minimum Age Policy

Minimum age to check-in is 16. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Oriental Jade Hotel
120
Number of floors in The Oriental Jade Hotel
12
Another facilities in The Oriental Jade Hotel
A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast

Frequently asked question in The Oriental Jade Hotel

What are available facilities at The Oriental Jade Hotel?
There are top facilites at The Oriental Jade Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Oriental Jade Hotel?
The standard check-in time at The Oriental Jade Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Oriental Jade Hotel provide breakfast?
Yes, The Oriental Jade Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Oriental Jade Hotel

Overall Ratings & Reviews The Oriental Jade Hotel

Traveloka (100)

Other (1000)

8.8
Very Good

From 100 reviews

Provided by travelers on
Cleanliness

9.1

Room Comfort

8.8

Meal

8.1

Location

9.0

Service and Facilites

9.0

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Traveler Reviews The Oriental Jade Hotel

Number of reviews per page
20
40
Lee R. C.
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9.7

/10

Reviewed 2 week(s) ago

Overall the staffs are friendly, location great and services were great. It improvement is the design of bathroom. The bathtub shower head hanger was damage. It should have both dry and wet shower.

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Nguyen T. T. T.
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6.2

/10

Reviewed 94 week(s) ago

The room rate is too high compared to the return value.
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Tran Van Trinh
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9.7

/10

Reviewed 119 week(s) ago

Guest rooms are spacious and clean; service staff very attentive and enthusiastic. The bar on the 12th floor should be remodeled and perfected. The outdoor bar combined with the swimming pool will be better when tourists will enjoy sitting back and admiring the panoramic view of Hanoi capital in the afternoon.
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Long M.
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8.4

/10

Reviewed 132 week(s) ago

Nice location, close to the lake. Breakfast has few dishes, there are many bugs flying on the plate of food. The room does not have a window as shown in the photo (should describe in detail on the app to let guests know.
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1 people find it helpful

Nguyen V. N.
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6.9

/10

Reviewed 134 week(s) ago

The location is great, the hotel is beautiful, the staff is okay, but the room I received was not the same as the picture shown. The breakfast room should be devoid of insects (bugs).
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1 people find it helpful

Nguyen H. V. T.
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8.5

/10

Reviewed 137 week(s) ago

Newly furnished hotel, right in the heart of the old town, 2' to Hoan Kiem Lake. Polite and enthusiastic staff
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Huy Truong
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9.7

/10

Reviewed 138 week(s) ago

The hotel is in the center of West Street, so everything is complete and convenient, there are many restaurants. Beautiful rooms. I went to Hanoi on a business trip at 2am, but the staff still warmly welcomed me and helped me carry my luggage to my room. I asked to book a taxi, the reception also enthusiastically supported. If I have a chance, I will come back.
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Nguyen B. T.
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5.8

/10

Reviewed 138 week(s) ago

Tôi đi gia đình 3 người, thuê 2 phòng trong 4 ngày. Tôi có một số nhận xét về khách sạn như sau: Vị trí khách sạn ở trung tâm Hồ Gươm, sát phố cổ Hà Nội. Phòng sạch sẽ, mới. Tuy nhiên, nói chung tôi không hài lòng vì các lý do sau: - Cơ sở vật chất và tiện nghi khách sạn chỉ là 4 sao - Không có nước nóng tắm trong 2 ngày, khách sạn nói đường ống bị nghẹt hư - Hồ bơi trên sân thượng không sử dụng được do đang sửa chữa - Vách tường không cách âm tốt, nên nghe thấy tiếng ồn bên ngoài và phòng kế bên - Két sắt trong phòng không sử dụng được - Trong phòng tín hiệu sóng điện thoại yếu, đôi lúc không gọi điện thoại được - Giá phòng quá cao so với nhiều nơi khác gần đó - Ngoài ra, khi trả phòng nhân viên khách sạn còn yêu cầu giúp đánh giá điểm 10 trên web
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2 people find it helpful

Gary R.
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9.7

/10

Reviewed 139 week(s) ago

Fantastic stay at the oriental Jade Hotel and Spa, has such a friendly feel whenever you arrive back to the hotel all the staff are very friendly. Location is great and compared to other hotels in the area the oriental jade really stands out from the crowd. Keep up the good work.

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LE TRAN N.
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9.7

/10

Reviewed 140 week(s) ago

Very satisfied with the service, the hotel is right in the center, walking around the lake is very convenient.
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Vu Thi H. V.
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9.7

/10

Reviewed 143 week(s) ago

Great, excellent, wonderfull. Staff is very nice! Nice room
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Thi T. N. D.
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8.8

/10

Reviewed 190 week(s) ago

Nice and clean room, convenient location. Will come back when I come to Hanoi
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1 people find it helpful

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PHAM D. H. N.
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9.4

/10

Reviewed 192 week(s) ago

Mọi thứ đều ổn. Sẽ quay lại ở lần công tác sau.

1 people find it helpful

o Thanh H.
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9.1

/10

Reviewed 192 week(s) ago

Nội thất đẹp nhân viên nhiệt tình. Giường êm. Vị trí rất tốt. Phù hợp giá tiền Phòng hơi ẩm và có mùi nhẹ, có thể do thời tiết. Nhà vệ sinh cần chà rửa kỹ hơn

1 people find it helpful

Nguyen V. H.
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9.4

/10

Reviewed 194 week(s) ago

khách sạn sạch sẽ, nhân viên nhiệt tình lễ phép, các tiện nghi đầy đủ. giá hợp lý. khách sạn gần hồ gươm tốt nhất trong tầm giá 1 - 2 triệu

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ThanhThuy N.
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8.5

/10

Reviewed 195 week(s) ago

Wonderful services, especially staff’s attitude. The room is clean and comfortable. Excellent Hoan Kiem lake view from the rooftop.

1 people find it helpful

Tran N. t.
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9.7

/10

Reviewed 195 week(s) ago

Nice clean room + very cute and enthusiastic reception The price is very reasonable
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Le Thi Hong Thanh
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8.5

/10

Reviewed 204 week(s) ago

Great if providing quick financial invoice
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2 people find it helpful

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nguyen t. h. d.
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6.0

/10

Reviewed 205 week(s) ago

The new hotel is beautiful, clean, conveniently located in the pedestrian street and St. Joseph Cathedral. Friendly staff. Not satisfied in that: booking through the Traveloka app is room 3 (with extra bed), but you do not prepare in advance. Sanitary items (bottles, towels ...) to remind new bring more. Especially during this season, all staff members do not wear masks when receiving guests
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Viet T. A. N.
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9.7

/10

Reviewed 206 week(s) ago

I feel the hotel is very dedicated and attentive
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1 people find it helpful

Number of reviews per page
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Exterior 4 The Oriental Jade Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.