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Wil'que Westlake Hotel & Residences
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Wil'que Westlake Hotel & Residences
Hotels
8.7
/10
Very Good
57 reviews
What Guests Say About Their Stay
Hồng M. B.
10.0
/ 10
The day I went in it was raining so it was hard to catch a taxi, but the receptionist enthusiastically found a taxi for me and everyone here is very friendly. The room is also very nice.
Nguyen Q. T.
9.7
/ 10
The rooms are nice and clean, the staffs are friendly, the doctors are very friendly and enthusiastic
In the Area
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254D Thuy Khue Street, Tay Ho, Thuy Khue Ward, Tay Ho District, Hanoi, Vietnam, 100000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Wil'que Westlake Hotel & Residences
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Per room per night (excl. taxes & fees)
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What's around Wil'que Westlake Hotel & Residences
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254D Thuy Khue Street, Tay Ho, Thuy Khue Ward, Tay Ho District, Hanoi, Vietnam, 100000
Discover More About Wil'que Westlake Hotel & Residences
note: hotel was previously named West Lake 254D Hotel & Residence
Location
Wil'que Westlake Hotel & Residences is a hotel in a good neighborhood, which is located at Thuy Khue Ward.
About Wil'que Westlake Hotel & Residences
From business event to corporate gathering, Wil'que Westlake Hotel & Residences provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Wil'que Westlake Hotel & Residences, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Wil'que Westlake Hotel & Residences.
If you plan to have a long-term stay, staying at Wil'que Westlake Hotel & Residences is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Wil'que Westlake Hotel & Residences is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Wil'que Westlake Hotel & Residences exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Wil'que Westlake Hotel & Residences is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Wil'que Westlake Hotel & Residences.
All facilities in Wil'que Westlake Hotel & Residences
Swimming Pool
Entertainment Facility
Lobby
Exterior
Restaurant
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Newspaper in lobby
- Porter
- Tours
Public Facilities
- Parking
- Coffee/tea in lobby
- Early check-in
- Elevator
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Minibar
- Refrigerator
- Shower
- TV
Food and Drinks
- Restaurant with AC
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Continental breakfast
- Set menu dinner
- Set menu lunch
- Vegetarian meal
General
- AC
- Clothes dryer
- Connecting rooms
- Family room
- Fireplace in lobby
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Transportation
- Airport transfer
- Area shuttle
- Area shuttle with surcharge
- Bicycle storage
- Car rental
- Secure parking
Accessibilty
- Accessible parking
- Disabled access friendly
- In-room accessibility
- Wheelchair accessible
Things to Do
- Children play area
- Fitness center
- Garden
- Outdoor pool
Family-friendly Facilities
- Kids club
- Children pool
Business Facilities
- Photocopier
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Accommodation Policy & General Information in Wil'que Westlake Hotel & Residences
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
The safety and well-being of our loyal guests, associates and communities continue to be our utmost concern and priority. Given the recent government authority’s restrictions, Directive No.15, and with efforts to contain the spread of COVID-19. From 19th July 2021, guests will be requested to show a negative COVID-19 screening certificate. The documentation must be issued at most 72 hours before arrival. This requirement is valid until further notice. We sincerely apologize for the inconvenience this short notice will undoubtedly create. We are trying our best to create a safe environment for you and the communities during this challenging time. Thank you for your understanding. Please stay safe and healthy!
Guests traveling from high-risk areas have to self-isolate for 7 days.
The safety and well-being of our loyal guests, associates and communities continue to be our utmost concern and priority. Given the recent government authority’s restrictions, Directive No.15, and with efforts to contain the spread of COVID-19. From 19th July 2021, guests will be requested to show a negative COVID-19 screening certificate. The documentation must be issued at most 72 hours before arrival. This requirement is valid until further notice. We sincerely apologize for the inconvenience this short notice will undoubtedly create. We are trying our best to create a safe environment for you and the communities during this challenging time. Thank you for your understanding. Please stay safe and healthy!
Guests traveling from high-risk areas have to self-isolate for 7 days.
Additional Policy
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
The safety and well-being of our loyal guests, associates and communities continue to be our utmost concern and priority. Given the recent government authority’s restrictions, Directive No.15, and with efforts to contain the spread of COVID-19. From 19th July 2021, guests will be requested to show a negative COVID-19 screening certificate. The documentation must be issued at most 72 hours before arrival. This requirement is valid until further notice. We sincerely apologize for the inconvenience this short notice will undoubtedly create. We are trying our best to create a safe environment for you and the communities during this challenging time. Thank you for your understanding. Please stay safe and healthy!
Guests traveling from high-risk areas have to self-isolate for 7 days.
The safety and well-being of our loyal guests, associates and communities continue to be our utmost concern and priority. Given the recent government authority’s restrictions, Directive No.15, and with efforts to contain the spread of COVID-19. From 19th July 2021, guests will be requested to show a negative COVID-19 screening certificate. The documentation must be issued at most 72 hours before arrival. This requirement is valid until further notice. We sincerely apologize for the inconvenience this short notice will undoubtedly create. We are trying our best to create a safe environment for you and the communities during this challenging time. Thank you for your understanding. Please stay safe and healthy!
Guests traveling from high-risk areas have to self-isolate for 7 days.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Wil'que Westlake Hotel & Residences | 89 |
Number of floors in Wil'que Westlake Hotel & Residences | 8 |
Another facilities in Wil'que Westlake Hotel & Residences | Bellhop, Welcoming drinks, Concierge, Doorman, Early Check-in |
Frequently asked question in Wil'que Westlake Hotel & Residences
What are available facilities at Wil'que Westlake Hotel & Residences?
There are top facilites at Wil'que Westlake Hotel & Residences such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Wil'que Westlake Hotel & Residences?
The standard check-in time at Wil'que Westlake Hotel & Residences is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Wil'que Westlake Hotel & Residences provide breakfast?
Yes, Wil'que Westlake Hotel & Residences provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Wil'que Westlake Hotel & Residences
8.7
Very Good
From 57 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
9.2
Meal
8.6
Location
8.7
Service and Facilites
8.9
People often mention about Wil'que Westlake Hotel & Residences
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Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
Taste (1)
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Traveler Reviews Wil'que Westlake Hotel & Residences
Number of reviews per page
20
40
Customer reviews
TN
Thanh N.
9.1
/10
Reviewed 33 week(s) ago
Everything is good, except gym room, All faci is quite old and not clean.
1 people find it helpful
T***G
Business
10.0
/10
Reviewed 36 week(s) ago
fully furnished, everything is great
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Guest
8.5
/10
Reviewed 42 week(s) ago
Just need to improve the socket to suit Vietnamese people and it will be ok.
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Accommodation's Reply
17 Jul 2024
Thank you for your response to this request. We have the option of providing a universal plug adapter when customers request it.
We look forward to your support during your next vacations/business trips.
See original
HM
Hồng M. B.
10.0
/10
Reviewed 142 week(s) ago
The day I went in it was raining so it was hard to catch a taxi, but the receptionist enthusiastically found a taxi for me and everyone here is very friendly. The room is also very nice.
See original
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Accommodation's Reply
16 Aug 2022
Dear Ms. Minh,
Thank you for sharing your feedback about Somerset West Lake Hanoi.
We are very pleased and honored to hear that you were satisfied with the service of the building and gave the maximum score.
Hope to welcome you back to stay at Somerset West Lake Hanoi in the near future.
Best regards!
Nguyen Hue - Asst. Guest Service Manager
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TT
Tran T. L.
Business
9.4
/10
Reviewed 306 week(s) ago
Really good hotel with lake view
Find this review helpful?
MD
Minh D. T.
Romantic
10.0
/10
Reviewed 318 week(s) ago
I booked through app; upgraded it to have a balcony & lake view. Good service 👍 and a good restaurant. Highly recommended.
+4
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TH
Tedd H.
Family
8.5
/10
Reviewed 330 week(s) ago
Very friendly and helpful staff. We enjoy our stay. However bit far from city centre.
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THUY AN PHAN
Business
9.7
/10
Reviewed 367 week(s) ago
My customers are all foreigners, they ask me to book here next time for every trip. They recommend to friends and partner companies. so I don't need to say anything more.
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2 people find it helpful
CD
Che D. V.
Romantic
8.5
/10
Reviewed 372 week(s) ago
Nice place to stay. Easy to reach the romantic West Lake and other landmarks of Hanoi.
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Le Nguyen H. D.
Family
9.7
/10
Reviewed 375 week(s) ago
Great staff. Good location. thanks
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ml
megawati l.
Family
9.1
/10
Reviewed 384 week(s) ago
Location is just nice. Taxi always in front of lobby, easy to go anywhere. Staffs are also very very nice and responsive. Just the bathroom still use bathtub, prefer shower room than bathtub. Will be back to Somerset if we go to Hanoi again.
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NQ
Nguyen Q. T.
Romantic
9.7
/10
Reviewed 386 week(s) ago
The rooms are nice and clean, the staffs are friendly, the doctors are very friendly and enthusiastic
See original
1 people find it helpful
TT
Tam T.
8.5
/10
Reviewed 420 week(s) ago
Good. But the secret chambers. Required ventilation.
See original
1 people find it helpful
NV
Nguyen V. H.
8.8
/10
Reviewed 428 week(s) ago
Clean rooms, friendly staff. Location is not very convenient, not catering a little inconvenient
See original
1 people find it helpful
NT
Nguyen T. H. H.
Romantic
6.1
/10
Reviewed 432 week(s) ago
ok rooms, food less, k delicious, each had the same, no change in food,
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NN
Nhut N. M.
Business
9.3
/10
Reviewed 432 week(s) ago
Breakfast has less choice of dishes
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NT
Nguyen T. H. H.
Romantic
9.4
/10
Reviewed 434 week(s) ago
ok, good service ...
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Number of reviews per page
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Disclaimer
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