Abbey Grange Hotel

Quiet and dark room.Nice big bath Comfy bed. Unfortunately the bar side was closed that week so couldnt get food or drink.

Very clean, calm area, kettle, tea and coffee in the room, enough towels. But the postcode was incorrect, hotel reception didn’t answer phone to guide me. They were not allowing food in the room.

The room was clean and warm but dated. The shower was poor due to mixer tap heat control. Overlooked unkempt garden. Only met one staff member who was nice and polite.

From the moment I arrived the staff were friendly and helpful. Location is set back from a country road so it was quiet and close to hills and mountains for walking. A few minutes drive from the main town of Llangollen it was convenient and peaceful. The chef was very helpful and able to meet my needs with small changes to the menus with ease. Room was basic but adequate and clean. Exactly what was needed for a short break.

The hotel is not where is says it is on Hotel.com - it is 1km out of Llagollen, so very difficult if you don't have a car. Staff were not hospitable, almost surprised I was there and gave little to no information about the hotel and services. Have to order breakfast the night before, if you can find any staff to order it.

The hotel is a bit out of town and very peaceful. Lovely view of the hills. Checkin was friendly and welcoming. Room was rather bland and slightly 1970s, but clean and well kept. Most importantly it was warm a comfortable and I got a good night’s sleep. The bar closed very early which was a shame as I’d arranged to meet a friend at 9pm but by then all was in darkness. I would have liked to try the £10 breakfast but had already arranged to eat elsewhere. All in all, a good value stay in a beautiful location. I’d be very happy to return.

Breakfast good. Rooms dated but warm and comfortable. Bar facilities closed at 9.00.

The worst place we’ve stayed at in the UK. Shocking services and terrible food! It’s quite a way out of town with no convenience at all. Zero value for money and totally overpriced! Would never recommend to anyone.

Very tired, in need of some serious investment. Staff could do with some friendliness training

I genuinely wish we’d kept driving. We were welcomed by a “lovely” lady who didn’t seem thrilled that we had booked so late even when I told her we’d been stuck on the road for hours. She proceeded to tell my kids to pipe down for giggling. The room was covered in little hairs and was a little grim and loving the woodchip. All we could hear was next doors tv blaring until about 2pm and really loud laughing. Couldn’t even cover the noise as our tv didn’t work. And oh my gosh I have never “not slept” in a bed with a mattress and pillows that were more like rocks in my life. Definitely not a place i would repeat, the campsite opposite looked lovely if you were looking for a place to stay.

Meals are all homemade and fresh. Needs the breakfast to be included in price of the room.

setting is magnificent,nice choice for breakfast, nut no cereal as advertised. old fashioned rooms but clean and comfortable. a vert pleasant stay

This hotel has a great view (over the ample car park) of hills and forests. The hotel has solar panels and brews beer. Room 8 was very pleasant; looked recently decorated - somewhat quirky but I prefer that. Breakfast was great; really good scrambled eggs & mushrooms.

Lovely room, 4-poster bed with a good sized on-suite. Amazing views of the mountains.

A lovely hotel in a great location. Friendly helpful staff. Beautiful hot home cooked food and a lovely breakfast.

The whole appearance was of a hotel that was closing down. There was nobody at reception. The man that was tending the gardens opened the door and let us in telling us the keys were on the desk. There were two bars, both locked. In one there was a sign saying to use the other bar as this one is not in use. It appeared that the place had been in this state for some time!! We had booked bed and breakfast (inclusive) but were told they were not doing food. He said he could arrange breakfast at a cost of £10 each!! He was extremely incommunicative and unhelpful. There was a sign on the back of the door saying that there was no room service if you were staying more than one day. It also told us that there was extra tea/coffee/milk on a table in reception. There wasn't. The heat in reception was like that in a sauna, and the lighting was never on. The rooms were very tired with work needing doing to them. It was a most unenjoyable experience and I feel that we have been lured there under false pretences. I won't be going back again and will consider not using Hotels.com again. If anybody was asking whether to use the Abbey Grange Hotel I would advise them to find somewhere else.

Most positive comment I can say is, the water was hot.. Bed was Way too soft :-(, pillows hard, carpet sticky, when kettle boils it steams the tv, no reception as such - just a row of keys with names written on paper under them. The bar looked like a cross between deliverance, an old folks home and someone's front room. Place looked kinda derelict as we drove up to it. WiFi was also slower than dial up. But there was plenty of hot water for a bath, so not all bad. Needless to say, wont be going back soon..

Rated as 3 star. I arrived and there was a note with my room number and a key. I rang the hotel to see whether I could book dinner and breakfast the following morning. I was abruptly told no, it was room only, albeit there was a sign at the hotel entrance advertising breakfast. There wasn’t even a bar there. The room was adequate, but in dire need of an update. However, the lack of any amenities makes me question the 3 star rating and why Expedia have listed this misleading description on their website. I book all my trips with Expedia and have never had any problems until this week.

It is the second time in a couple of weeks that I stayed here. Checking in and out simple and fast. Staff very friendly. I stayed in two different rooms and both were clean and comfortable. Tv and Wi Fi reception also very good. I would go back againg.

ok, bit dated but great and quiet location