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Hilton Cardiff
Hotels
8.2
/10
Very Good
942 reviews
What Guests Say About Their Stay
JENNIFER
10.0
/ 10
The restaurant staff Jennifer was amazing. Great location. Great club level benefits.
Shaun
10.0
/ 10
Lovely stay but only parking nearby in NCP car park which was extremely expensive and hotel only offered 10% off £60+
James
10.0
/ 10
The hotel staff very friendly.
Room was spotless
Bathroom spotless
Bed very comfortable, lots of room. Storage cupboard, ironing board, iron and a trouser press.
In the Area
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Kingsway, Castle, Cardiff, Wales, CF10 3HH
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hilton Cardiff
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What's around Hilton Cardiff
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Kingsway, Castle, Cardiff, Wales, CF10 3HH
Discover More About Hilton Cardiff
Location
Hilton Cardiff is a hotel in a good neighborhood, which is located at Castle.
About Hilton Cardiff
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hilton Cardiff exclusively for you.
Hilton Cardiff is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hilton Cardiff.
All facilities in Hilton Cardiff
Others
Hotel Services
- Laundry service
- Tours
- Wedding service
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Concierge
Things to Do
- Health club
- Indoor pool
- Sauna
- Steam room
- Pool cabanas
- Pool sun loungers
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
- Computer station
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet (surcharge)
- Free WiFi
General
- Banquet
- Ballroom
In-room Facilities
- TV
Nearby Facilities
- Grocery
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hilton Cardiff
Important Note
- Fee for to-go breakfast: approximately GBP 19.95 per person
- Fee for in-room wireless internet: GBP 15 per day (rates may vary)
- Fee for in-room wired internet: GBP 15.00 per day (rates may vary)
- Fee for wired internet in public areas: GBP 15 per day (rates may vary)
- Nearby parking fee: GBP 32.95 per day (328 ft away)
- Pet fee: GBP 35.00 per accommodation, per stay
- Service animals are exempt from fees
- A late check-out fee will be charged
- Rollaway bed fee: GBP 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hilton Cardiff | 197 |
Number of floors in Hilton Cardiff | 7 |
Another facilities in Hilton Cardiff | Laundry service, Tours, Wedding service, Luggage storage, Express check-out |
Frequently asked question in Hilton Cardiff
What are available facilities at Hilton Cardiff?
There are top facilites at Hilton Cardiff such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hilton Cardiff?
The standard check-in time at Hilton Cardiff is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Hilton Cardiff provide breakfast?
Yes, Hilton Cardiff provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hilton Cardiff
Traveloka (2)
Other sources (942)
8.2
Very Good
From 942 reviews
Cleanliness
8.4
Room Comfort
8.4
Service and Facilites
8.6
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Traveler Reviews Hilton Cardiff
Number of reviews per page
20
40
Top reviews
JENNIFER
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The restaurant staff Jennifer was amazing. Great location. Great club level benefits.
Diane
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Rubbish left in room and lighters left in window. Not impressed at all seen as it is supposed to be a high rated hotel. Not enough towels either!
Leanne
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We always stay at the Hilton when visiting Cardiff as in my opinion it is the best hotel. Clean and comfortable and the service is excellent. The breakfast is really good too. My only complaint would be that the spa/pool area is starting to look dated and run down and is in need of a revamp.
Shaun
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Lovely stay but only parking nearby in NCP car park which was extremely expensive and hotel only offered 10% off £60+
James
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The hotel staff very friendly.
Room was spotless
Bathroom spotless
Bed very comfortable, lots of room. Storage cupboard, ironing board, iron and a trouser press.
Michael
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Lovely hotel but bar prices were overpriced
chrystal
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Another fantastic stay
wayne
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Terrible, or room stunk off sewage. Was moved to a disabled room, which is not what we booked
Michael
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Lovely hotel and Great location.
Craig
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Our 1st room we picked was for disabled, the TV was unwatchable due to a cable maintenance tried to rectify but couldn’t fix it so we changed rooms. All was ok after
Charlotte
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We've stayed at the Cardiff a few times and we really enjoy our visits.
The rooms are comfortable and have everything you need. The restaurant staff are amazing and very friendly (especially Charlie and Jennifer). Both ladies have a great attitude, always smiling and making us feel welcome and well looked after.
The food selection is excellent and always topped up throughout the morning.
The coffee machines have been out of order over the last few visits, but the staff made sure everyone had fresh filtered coffee, which we really appreciated.
The ladies on the front desk are also very lovely and helpful.
My only complaint would be not having complimentary water in all rooms. As someone who takes regular medications it's important I have water to hand, it's not a huge deal but it would be a lovely addition to our stay, especially if I forget to bring some with me.
We look forward to coming back for our Christmas Eve shopping trip.
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Randy
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It was a great place to stay close to the Cardiff Castle and the room was nice. We had a problem with room service not providing cutlery for our food we order to the room. The young man said he would bring it tight away and he never came. We had to use our fingers and spoon For the morning coffee. They gave us a credit for the food which was very nice.
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oliver
Business
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Great stay. Spacious room and very clean. Hotel is in a great location.
L
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Perfect location for what we wanted. Parking was abit of a nightmare tbh.
Staff were great. Everything was very clean. Really lovely breakfast. Nice pool and facilities. Great check out time. Staff managed to get us into our room ealier.
Meaghan
with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location. Just a little bit noisy after hours.
anthea
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Absolutely lovely hotel rooms, very comfortable and quietly luxurious. The restaurant staff need to up their game though, not the friendliest most efficient service unfortunately-had to fight to get a table when it clearly wasn’t very busy. Eventually was able to sit down only because we pushed back.
Vanessa
Friends and Family
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Check-in was very smooth and our room was ready early which was great so we could shower after a 6 hour car journey and then head out to watch rugby. We waited for nearly an hour for our pre-booked table reservation but the food was good. Unfortunately been charged twice for dinner so need to call the hotel tomorrow. The spa facilities were extremely disappointing and desperately need upgrading.
Read More
Verified traveler
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Great location , close to castle & shops . Hotel is immaculate in cleanliness. Staff were friendly and polite. Our room was a standard double but had everything we needed . Lovely big, comfy bed so we both had a good nights sleep . Couldn’t fault it. Will definitely return .
Joanne
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
We were staying away for our anniversary
The Hilton went out of there way to make this special , with an upgraded room , balloons , cupcakes and a complimentary drink
Huge thanks to them
Verified traveler
Business
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Great location and excellent breakfast. It would be good to have a blanket in the room as it was cold at night.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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