The Broadway Hotel

Stayed for one night, we arrived and was told which room we were in but my friend got slightly confused as he has mild Autism and went to the wrong room with his key by mistake and it opened someone else's room with his room key, which is weird that it opened an other room? we sincerely apologised to the other guests then the manger became aggressive to him after he tried to explain it was a simple mistake, I told the manger he had a learning disability. ROOMS DIRTY DUSTY AND NO LOVE IN THEM. the manger needs to find peace in his heart and learn to forgive to much anger God loves you.

I was due to stay one night but as a result of train cancellations extended for a further two nights. The location of the hotel is great, easy access to the promenade, high street and railway station. It's clear there are improvements underway to the accommodation and communal areas. The room I stayed in was basic, the bathroom dated, but clean. The staff at the hotel couldn't have been more helpful and friendly. Breakfast was good. Overall, excellent value for money.

Disappointing I cancelled after one night stay

A staff member charged me 30 pounds coz some one was sat in room with me having a drink this is after knockimg at 7 to say they had to leave at 8 like i was a child then his reason fro chrging me was a toilet charge his exact was she use my electric my toilet, and also no one spoke proper engkish so was hard to communicate with them

Very tired old hotel and the staff are rude and unhelpful. The bar was always shut, despite being in their advert. I cannot recommend this hotel to anyone.

In need of refurbishment. Excellent location and service.

We booked this hotel in Llandudno as it was reasonably priced, dog friendly and good reviews. The staff were very attentive and friendly. Our breakfast was tasty offering a good selection. Our room was comfortable with an extra large bed which we had the best sleep. For the price you can not fault this hotel.

The heater comes up late

Close to all aminites

Pleasant stay, room comfortable and a good breakfast

Central location, close to sea front, great for a crash n dash. Tired, needs upgrading and a deep clean. Didn't take the breakfast option, so can't comment. However, for the price...

Nice property

Location is perfect, 5 mins from the train station, a few minutes to the sea front and the shops right at your doorstep. It was quiet and safe. The room was big and although dated was fine for a few days. It was basic, but everything you needed. I do think it needs a little more attention to detail when it comes to cleaning, but it wasn't filthy. Breakfast was nice and staff were friendly. For the price I paid I thought it was value for money, especially for the location!

The hotel building is old and could do with a refurb in some areas like the bar and some of the windows. The staff were lovely, very welcoming. Breakfast was delicious with lots of choice. No parking at hotel but we managed as we went out 10-4pm then it was free parking. Seagulls tap on your window in the daytime- entertaining. Very central , everything was in walking distance , would stay again

Great location. The hotel is close to all amenities. Staff service is great but if you are a foodie, bring fooooooood along.

Lovely friendly staff, room bright with a great view, lift to all floors . breakfast freshly cooked to order. Like any hotel the pickiest people will always find a fault but we just enjoyed ourselves and had a lovely stay in a lovely hotel.

Was

Very friendly and was clean and welcoming. Very dated but has some lovely original features. Bedroom has washbasin in room and was awful to use. Bathroom door didn’t close properly and window I’m sure should not open this far re health and safety. Sofa was awful but bed was comfy and clean. It’s not unexpected due to being in an old building and so close to the sea which was amazing and very well located to station and shops. No view but not a problem being close to beach. Noisy deliveries out back and no nets/ voiles for privacy.

Great hotel, my ownly comment is the towel rail in the bathroom is yo close to the toilet in my opinion

This was like 3rd world jungle hotel. No air extractor in the toilet, very smelli, toilet blocked, sawer flowing into bathroom from the toilet when one flashes toilet, a layer of faeces in the bath tab , no ventilation. Bath towels and bedding not changed. Carpet old and frail everywhere. The smell was unbearable. Just imagine one trying to brush teeth in the sight of sewage in the bath tab. Public toilets were smarter than hotel toilets. I never believed such a health risk hotel exists at the heart of of a great nation of Wales. That was my first vist to Wales. I suggest Health and Safety inspection is long over due. Please do something because this is a serious health hazard. Staff accusing visitors of blocking toilets. That was very rude. We have enjoyed staying in Holiday inn Express and Premier Inn hotel in England and never had such a horrible experience where noone cares. A toilet plunger was left stuck in wash tab for visitors to use to work by themselves. I felt sick with this experience where I paid over £200 to stay for two days.