when redeeming the voucher at the counter, they asked to use the Traveloka application even though they used the web version and had shown the voucher sent via email but it wasn't enough so it took a long time to install the application first. finally it could only be from email which previously didn't want, then they gave me a piece of paper containing a handwritten note of the voucher barcode number.
in some rides, the safety is lacking, there is a risk of accidents, especially smooth slides because there are no officers who regulate the gaps between one and the other sliding. there is also a slide that is at the end close to the pole even though it is covered with a makeshift mattress, but the existence of the pole is still risky for the skaters.
many children are not accompanied by their parents/families while there are not many officers.
there are only two canteens and the price can be 2x the normal price.
dirty water with lots of trash from tree fragments and there are also worms near the gravel pool.