The therapist is OK, right... I just don't like the receptionist Meiso (any Meiso store) if there's a refusal, it's never polite like that... There's never been a greeting in front *sorry sis, we...* but always * oh if at that hour we are full sis* with a tone like the PP Satpol. Rich, nicely communication is important. Moreover, they are frontliners. For the therapist and ambience, everything is full ok. Maybe the management can be evaluated for the receptionists.