Very poor from start to finish, absolutely NOT recommended
- Timings not met, we were told pick-up between midnight and 1am, driver arrived at 1:20
- No additional context given until we reached the top, we switched vehicles halfway and during that 1h stop no one told us absolutely anything, we asked and all we were said was that we were waiting (little to no English from everyone did not help but even using apps we got nothing)
- Our guide was very ill-prepared in every way, no English, no knowledge shared, not even basic first aid training, when my girlfriend felt sick and almost passed out all he could say was that she needed breakfast
- The trip up and down was extremely uncomfortable with 9 people, instead of up to 6 like I had booked, in a Jeep where everyone was seated laterally, in benches that were small and hard, without any seat belt or barely anything to grab for your own security/stability, plus barely any visibility for outside the vehicle (so on our way down we saw none of the famously beautiful landscapes of the Bromo - Marlang route)
These are just the highlights but basically despite the competitive price (665k / person) the experience was completely ruined but these issues, among others. Go on another tour even if you pay more would be my suggestion, definitely!