Overall Ratings & Reviews Sheraton Hong Kong Hotel & Towers

Great place to explore the city!

Great place to explore the city!

Friendly and efficient staff, room was modern and clean, location is superb, we were allowed for early check in

Great location !!! Near shopping areas

❤️

Hotelnya bersih, pelayanan memuaskan, breakfastnya variatif (mudah untuk cari makanan halal) dan yang terpenting sangat mudah akses transportasi dan cari makan.

Everything was great, the best service and impressive.

ได้รับการบริการไม่ค่อยประทับใจ ห้องไม่สะอาด จะไปพักควรตรวจเช็คห้องดีๆ ผนังเปื้อน พรมไม่ดูดฝุ่นเศษผงสกปรกเยอะต้องเรียกแม่บ้านมาทำใหม่ เราจองรวมคลับเล้าน์ ลงไปใช้บริการโดนพนักงานในเล้าไล่ไปทานที่คาเฟ่คืออะไร! ไม่ได้ประสานกันเหรอว่าหมายเลขห้องเราจองมาพร้อมเล้า เราไปโวยที่รีเซฟชั่นก็ยืนยันว่าเราเข้าใช้บริการได้ กลับไปอีกทีพนักงานที่ไล่เราไม่โผล่หัวออกมาขอโทษและบริการเราเลย

Good service,good price only USD $72 /Night have 2 bad room,with all facility,like this acomondation

Near MRT, excellent breakfast and near to SOGO shopping center.

Service during check in and check out was incredibly slow, receptionists were attending to more than one customer and kept us waiting for a very long time. The queue during check in was extremely long but they did nothing about it, just kept keeping their customers waiting. We waited for about 20-25 minutes, this is unacceptable just for checking in. Checking in needs to be more efficient as some people have travelled for long hours.

Spacious, comfortable room, as in the photo. Indeed a 5-star hotel class. Close to shopping centers.

I asked for city view ... They give me a room with a wall ... With a really expensive price ....

The hotel is old, carpet badly stained, not child friendly (they told my over excited kids to be quiet during check in), no kids club, nothing available to entertain kids during rainy days. Although to be fair, the service can’t be faulted and the staff are helpful, the location is very good, just across the road is mtr and star ferry and located right above shopping mall

The images shown on the webpage do not match the real thing. When we choose the room at the time of booking, it should indicate what room What is the view room? Good shape too Because I am not very happy with the room I get

A very comfortable, clean and strategic place

Quite good overall, just if make a family holiday (ortu + 2nd child) bigger bed should use 2 double new enough

The hotel rooms are very small, not worth the price.

Very satisfactory !! Cleanliness, Service, Comfort, Breakfast, its all good. Strategic location.

Hotel close to Tsim Sha Shui and MTR station.