7.4
Pleasant

From 962 reviews

Cleanliness

7.8

Room Comfort

7.6

Location

7.2

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Clarion Inn Silicon Valley

Number of reviews per page
20
40

Top reviews

Alan

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Cheap looking
PHUONG
icon-Leisure with Children
Leisure with Children

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Dirty sticky carpet. Ok verall
Vanessa

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Terrible Customer Service - They Stole My Money I made a reservation and prepaid for a room. However, when I arrived, I realized I had forgotten my purse at home and didn’t have my physical card with me. Even though the room was fully paid, the staff insisted I needed a physical card to check in. I explained my situation and asked if they could cancel the reservation instead. They assured me the reservation would be canceled and that I wouldn’t be charged. Unfortunately, when I checked my bank account, I found they had charged me for the room I never used—despite their promises. I tried contacting the manager several times, explaining the issue, but they refused to help. Even Expedia intervened to request a refund on my behalf, but the hotel still refused. I feel completely robbed and deeply disappointed. This experience has been frustrating, unprofessional, and unacceptable.
Read More
Ninh
icon-Leisure
Leisure

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Good Place
Jeanette
icon-Leisure with Children
Leisure with Children

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

This place overall is not bad. I like how they give a full hot breakfast. The rooms are not bad. Overall it’s good and decent. Could clean the carpets a bit better but other than that they seem ok
Surya
icon-Business
Business

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Large rooms and good housekeeping everyday
Shelly
icon-Business and Leisure
Business and Leisure

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The First Lady that checked me in was awesome The next day the guy was not accommodating at all. I had a 2 night reservation but the cleaning people knocked and told me check out was at 11:00. I told the guy at the desk I didn’t want anyone in the room and when I came back my room was cleaned. I specifically didn’t want anyone in my room- he assured me they wouldn’t go in there, but they did which wasn’t ok with me. The communication was poor and the free breakfast was subpar.
Read More
Mereia
icon-Business
Business

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Safe and quiet
Matthew
icon-Business Family
Business Family

4.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The front guy Mike was nice. The property is old and outdated.. In a sketchy area and the AC barely worked. Said there was Truck/RV parking...nope. No airport transportation either. Spend a little more and stay at Holiday Inn.
Gigi

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

far from everything
Francisco
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

No issues the within our stay.
Verified traveler
icon-Friends and Family
Friends and Family

2.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

No hot water in 2nd floor throughout stay. Roachrs found in bathroom as well.
LOVE
icon-Business
Business

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Good
Donna

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Loved the spacious room
Armen
icon-Business and Leisure
Business and Leisure

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

It is affordable price, breakfast, clean and quiet, staff helpfull and professional
Timothy
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Everything was fine from check-in until when we left. The only issue was that the water heaters did not recover fast enough in the morning, so, we ended up taking luke warm or cold showers. This was more than once, and we received the same comment from other friends staying there. Other than that, it was perfect.
Colette

8.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Thank you for a good nights sleep in a room 15 minutes from the airport.
Mereia
icon-Business
Business

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Quiet
Mereia
icon-Business
Business

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Safe
Martin
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The facility is dated…maintained but sorely needing an update…wallpaper, rugs and furniture need replacing. Our room had a wet rug which from some bathroom plumbing leaking that the staff was unaware of.
Number of reviews per page
20
40