7.6
Pleasant

From 1,000 reviews

Cleanliness

7.8

Room Comfort

8.2

Service and Facilites

8.2

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Traveler Reviews Comfort Inn Grand Rapids Airport

Number of reviews per page
20
40

Top reviews

Frank
icon-Business
Business

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The room was basic but also felt like it needed some TLC. Felt it was falling apart.
Elizabeth
icon-Leisure with Pet
Leisure with Pet

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean, but desperately needs some rehab. Bathroom and main doors had the laminate coming off at the bottom. There was a hair wad on the bathroom floor. Check in was chaotic and very slow. I had reserved a room for a pet and even called ahead to make sure this was known. And after several minutes of being checked in (although I had a reservation) I was given a room on the second floor. I questioned this as I knew all the pet rooms were on the first floor. The person at the counter seemed shocked by this. And then I had to wait all over again as they rechecked med in
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Natalie
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly and helpful
Ann Kyly
icon-Friends and Family
Friends and Family

4.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

The hotel was very worn out looking. The carpet was frayed snd the walls were dated. The toilet had trouble flushing. Lots of maintenance needed. The hallway was very musty smelling. The bed was comfortable.
Dusti
icon-Leisure
Leisure

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Standard airport-area room. Convenient and comfortable.
James
icon-Friends and Family
Friends and Family

4.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Room was dark. Bad lighting. Lamp didn’t work. Carpet stained an worn out all throughout the room. Smelled like smokers had been in that room for years.
Carrie

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

We really appreciated the entire experience at this hotel. The free shuttle, the coffee and hot water bar that was available 24hours. The front desk staff was so friendly and helpful!!
Linda

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Very convenient is fine priced well claim continental breakfast was good welcome cookie girl at the front desk was very nice
John
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Very nice for the price.
Emily

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

It was eaesy to fiind and convenient.
Laura
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Staff very helpful
Kevin
icon-Business and Leisure
Business and Leisure

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

It’s convenient
Douglas

6.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

It was good and friendly close to dinners many places to eat and close to the airport.
Amaranta
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

.
Kathleen

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Once of the best sleeps,ive had.
Nora
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

It was a fine place to stay.
April

2.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

I accidentally booked this property and. Allied within less than an hour and was told to call expedia. Expedia contacted the hotel and the refused to cancel even though I had already booked the comfort suites through your organization. There is a long explanation but I feel as I have stayed 3 weeks in a row at your comfort franchise I should have been given grace. I am a teacher and am trying to sell my home 2.5 hours away and having to live in the hotel close by my school while I wait to sell.
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Tina
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Nice. Worth the $99 we paid.
Trudy
icon-Business
Business

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

It was fine we had our golden doodle with us . The only thing I would have preferred was Not the third floor. But she handled it fine going up and down to let her do her business.
Krystle

6.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Bed was comfortable and room was spacious but that's about all I can say was good. Plug in bathroom was exposed, stains on ceiling and wall that make me nervous that there may have been a suicide in my room...Tried to call down to the front desk twice and both times no one answered. Every time I passed a worker they were on their cell phone talking or texting....
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Number of reviews per page
20
40