Overall Ratings & Reviews Comfort Inn Grand Rapids Airport

The room had red stains on the floor between the beds. The electrical sockets and lights between the bed and windows did not work. Saturday morning breakfast was cold because the power was out in that area too.

The property was ok given the price. However Expedia overcharged me $450 while I paid $311. Expedia did wrong and I should never use it again.

Old, outdated, rooms need updated, bathroom was molded, shower/ tub was shower only, couldn’t fill tub, breakfast area was somewhat clean with a very poor selection of food. Front desk staff couldn’t/wouldn’t get off their cell phones long enough to assist customers!! Checked out a day early for obvious reasons and now Expedia and the hotel are denying a refund for the extra day. Needless to say I will never use either one again!!!

Staff is great! Great quality for the cost!

The room was actually bigger then i expected. Everything was clean and comfy. The bathtub is a little old, but nothing really to complain about. Pet freindly is a plus We were on the endcso thats another plus Overall comfortable and affordable, close to everything!!! Thank you!!

It was supposed to be a NON smoking room, but it reeked of cigarettes. It was close to airport but that's the only upside.

Do not turn lights on in room. If you do, youll be so grossed out. Hotel is dated. Needs major repairs. Smells.

One night stay was fine room was clean shower was so so .

Good

Disrepair of furniture, flooring of elevator, old fruit in snack area. General shabbiness and apparent need to cut corners

Bed was very comfortable. Poor breakfast choices. Rooms need major updating.

The non-smoking rooms had an odor that smelled like years of smoking. It got stuck in your nose and felt like you were going to walk out smelling like it.

Very nice place

Picked this hotel for the free airport shuttle and price , as we were getting in late in the evening, and would not be there long. When we called to enquire about the airport schedule, we were told that it would be $10 to come out for us. Not a significant fee but nowhere does it say $10 for the shuttle. Just free airport shuttle.. The girl informed me that it’s free until 10 o’clock at night and then after that $10 cash. The front desk girl that picked us up was very nice. The hotel is old and tired. The beds were comfortable enough. With the additional shuttle charge I would’ve stayed at a nicer place for hit a little bit more money.

It was a good stay beautiful I'll come back again

Only 1 luggage cart

The key didn’t work for a room, and the food for breakfast was cold nasty and rubbery. It was old.

I had a great stay there and wanted breakfast

When I looked at my room the bottom of the door and the bath room door was all scratched up and the hallway smelled like weed . When the hotel is a non smoking place.

Have no complaints. Room was clean, WIFI worked great and was very quiet. I would stay again!