Bed was comfortable, but room is shabby, towels have holes, cant balance the temperature, mold on the wall in bathroom, and you can smell cigarette smoke in the hallway
Burned cookies on offer and lobby coffee area dirty and covered with spills
Oricel
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good place to stay. Had some difficulties with the airport shuttle, but they were sorted out in the end.
Bryan
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Had a positive stay at the Comfort Inn Grand Rapids Airport. The staff was helpful and offered me a new room when the heater in the original one wasn’t working. The room was clean, comfortable, and quiet. I also really liked the vending machines—they had a great variety of options. Overall 4/5 stars.
manuel
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Muy tranquilo
Frank
Business
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The room was basic but also felt like it needed some TLC. Felt it was falling apart.
Elizabeth
Leisure with Pet
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Room was clean, but desperately needs some rehab. Bathroom and main doors had the laminate coming off at the bottom.
There was a hair wad on the bathroom floor.
Check in was chaotic and very slow. I had reserved a room for a pet and even called ahead to make sure this was known. And after several minutes of being checked in (although I had a reservation) I was given a room on the second floor. I questioned this as I knew all the pet rooms were on the first floor. The person at the counter seemed shocked by this. And then I had to wait all over again as they rechecked med in
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Natalie
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Very friendly and helpful
Ann Kyly
Friends and Family
4.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
The hotel was very worn out looking. The carpet was frayed snd the walls were dated. The toilet had trouble flushing. Lots of maintenance needed. The hallway was very musty smelling. The bed was comfortable.
Dusti
Leisure
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Standard airport-area room. Convenient and comfortable.
James
Friends and Family
4.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Room was dark. Bad lighting. Lamp didn’t work. Carpet stained an worn out all throughout the room. Smelled like smokers had been in that room for years.
Carrie
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
We really appreciated the entire experience at this hotel. The free shuttle, the coffee and hot water bar that was available 24hours. The front desk staff was so friendly and helpful!!
Linda
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Very convenient is fine priced well claim continental breakfast was good welcome cookie girl at the front desk was very nice
John
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Very nice for the price.
Emily
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
It was eaesy to fiind and convenient.
Laura
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Staff very helpful
Kevin
Business and Leisure
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
It’s convenient
Douglas
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
It was good and friendly close to dinners many places to eat and close to the airport.