9.4
Exceptional

From 525 reviews

Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.4

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Traveler Reviews The Pell - Part of JdV by Hyatt

Number of reviews per page
20
40
Top reviews
Donny
icon-Business and Leisure with Partner
Business and Leisure with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

It was a nice cozy place.
Peter
icon-Business
Business

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great interior design
elizabeth
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Very pleased with my stay - staff was excellent and the accommodations were extremely comfortable.
Claudio

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Nice
Daniel C.

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

We’ve stayed at The Pell several times and always please. Great restaurant and staff
kadelin

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

A Very clean facility and the staff was also very helpful.
Alastair

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Massively unappreciated: a pet charge that came in at more than the room rate (for one dog)
James
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was very clean and looks great, its newly renovated. Rooms are nice. However, i thought it was loud. We could hear people in the room/s above us, beside us, in the hallway. Thin walls!
Arfana
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is very beautiful and clean. Only downfall is that they don’t have an elevator, but it’s a very beautiful hotel . I definitely would recommend this place . Only con that I have , is that we went on this trip with 6 kids ages from 5-14 and the younger kids were playing in the living room ( away from everyone ) and the host were telling guest that the kids are in the living room and they won’t be making noise. I don’t like anyone talking about my family to other people.
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Verified traveler

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Breakfast was terrible, and we were supposed to have a $15 credit for the restaurant, which would have made the breakfast free at least, but they never adjusted our charges with the credit, so the breakfast was awful and we had to pay for it.
Angelita
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Clean and very accommodating staff.
Verified traveler
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Great place, service was perfect
Lauren
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Clean and new. Loved the fireplace in the lobby and the bar/restaurant. Staff was friendly and accommodating.
Linda

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Overall experience was excellent
Fran
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great stay! Cozy, crisp and clean.
michelle
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The property was clean and everyone was friendly. The staff helped with anything we needed. The Helmway is a cute spot to grab a drink in the hotel. The lobby was nicely decorated for the holiday. Thank you
BRENDA

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The property is newly updated, clean, bright and cheery. The staff was attentive. So close to Newport. Great value all in all!
Fred
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Hotel is updated very clean staff is very welcoming. Breakfast in the restaurant was very good. We traveled for a hockey tournament and the location was perfect for travel to two different rinks without going through downtown Newport yet Newport is only a few minutes away to acess the restaurants.
Aimee
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Really nice place to stay
Robert
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The Pell has recently opened and they have done a great job with the remodeling of the previous hotel. It was out first stay with them and they hit a home run with us. Staff were great, the restaurant/bar in the hotel was great. Rooms were spacious and clean as could be. The hotel is a quick drive to Newport center and central to many places to eat. We will stay there the next time we are in town.
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Number of reviews per page
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