Breakfast was terrible, and we were supposed to have a $15 credit for the restaurant, which would have made the breakfast free at least, but they never adjusted our charges with the credit, so the breakfast was awful and we had to pay for it.

Clean and very accommodating staff.

Great place, service was perfect

Clean and new. Loved the fireplace in the lobby and the bar/restaurant. Staff was friendly and accommodating.

Overall experience was excellent

Great stay! Cozy, crisp and clean.

The property was clean and everyone was friendly. The staff helped with anything we needed. The Helmway is a cute spot to grab a drink in the hotel. The lobby was nicely decorated for the holiday. Thank you

The property is newly updated, clean, bright and cheery. The staff was attentive. So close to Newport. Great value all in all!

Hotel is updated very clean staff is very welcoming. Breakfast in the restaurant was very good. We traveled for a hockey tournament and the location was perfect for travel to two different rinks without going through downtown Newport yet Newport is only a few minutes away to acess the restaurants.

Really nice place to stay

The Pell has recently opened and they have done a great job with the remodeling of the previous hotel. It was out first stay with them and they hit a home run with us. Staff were great, the restaurant/bar in the hotel was great. Rooms were spacious and clean as could be. The hotel is a quick drive to Newport center and central to many places to eat. We will stay there the next time we are in town.

We stayed here for URI's Family weekend. The hotel was clean and comfortable in a nice location. Close to URI, Newport, and Narragansett. Would recommend!

We had a very pleasant experience. It was only 12 minutes from downtown Newport and the room was very nice and clean. The bar was great and the staff were friendly and accommodating. We will definitely be back!

Loved our stay here. Beautiful hotel with fabulous staff.

Great location, clean, very nice rooms, quiet, wonderful staff

Had an enjoyable stay at the property. Staff were welcoming and accommodating. Room was spacious and clean with comfy beds. We would definitely stay at this property again!

Lovely and affordable

The hotel was nicely updated, clean, the staff was so nice and dinner at the restaurant there was delicious!

Amazing space for a wonderful price. Super close to all the Newport sights.

It was good. Besides being charged twice for the security deposit. And being kicked out of my room before checkout time