Overall Ratings & Reviews Hampton Inn Birmingham/Trussville

Cleanliness and GREAT staff. Extremely helpful and friendly!

Stayed there a bunch of times, always a great experience!

The property was convenient to the interstate. However, the bed was hard and the pillows were flat. The tube did not drain and the bathroom was not very clean.

The staff was great and it was ideal for the children.

Nice hotel, but no nice convenience stores or any grocery stores nearby, so pick up drinks on your way to the hotel. Not many restaurant choices with bars in decent walking distance, however there is fast food next to the hotel. When I travel I like to park at the hotel and not use my car until the next morning, so I look for the ability to do this.

Clean and comfortable room.

I enjoyed my stay and the staff were excellent.

This place is rundown. It needs to be shut down immediately. The elevator was not working. We were there 3 days without an elevator and had to use the stairs. We did not feel safe. The rooms are rundown. This has been our go to hotel for years whenever we’re in town but never again.

The room had a vomit smell to it. When arriving on site the elevator was not in service which was inconvient with a pregnant wife and a toddler.

The bed was very conformable.

Check in staff were friendly and informative about area. The breakfast was more than adequate. Hot foods along with variety of cold items was good start to day. Overall, hotel was good.

👍

Always stay hear staf always great

We had a one night stay. It was convenient as it was about 15 minutes from the airport. The room was a two queen bedroom which I felt was a bit small for being a Hampton Inn, but had all that was needed. The room was clean. Beds were okay but on top of some big metal frame. Breakfast was the usual. Not sure if it was all worth for the price we paid for just one night but overall a good stay. The staff was friendly.

Awesome!

This was a 1 night stay and overall this was a nice place to stay. However, when I arrived with my bags and toddler…, I saw a group of people eating in the lounge area. As I walked to the front desk and I saw nobody there, I hear someone yell out “Ma’am what did you need help with”…. I turned around and was one of the woman who was eating with the group. I immediately was shocked and said “I’m checking in.” I literally thought that was a point of a hotel, people are either checking in or out especially if they are walking through the front door with a bag. Then she proceeded to check me in but I felt like I was interrupting her from her social hour with her friends or colleagues- either way that totally unprofessional!

The room had NO carpeting.

Everything was wonderful but only one tiny complaint. The bed next to the window was very good in the center but the mattress side next to the nightstand was broken down and I kept rolling off the side of the bed. Otherwise I was very pleased with our accommodations and the b’fast was excellent and well prepared, room was clean and up to date, corridors were clean and nicely maintained. The area around the hotel is ok but my truck and trailer was safe and parking lot well lighted. I felt safe. Thank you for your accommodations!

A

The Staff was very friendly and helpful. In addition to this, the room was clean and fresh. Very quiet and relaxing atmosphere.