Overall Ratings & Reviews Hampton Inn Birmingham/Trussville

Very comfortable stay!

Convenient location to food and other necessities. Breakfast was hot and area was quiet. Definitely will stay again.

Sticky old paint on all furniture. Old property, renovation needed.

Very clean and friendly staff. Lots of good places to eat within a mile. 13 min to the airport with quick on and off Highway and no complicated directions.

Rooms were clean and comfortable. Looks like the room could use some minor repairs. Biggest complaint was the in wall heater/AC did not maintain the temperature well - it cycled between too hot then too cold. Shower water pressure in one room was low, but the other room was great. Breakfast was fantastic every morning, without exception! Staff was friendly and very helpful. Will stay again if we’re return to the area.

Service was poor, the toilet would not flush properly, bathtub was clogged and the refrigerator was broken. Very unhappy with my stay!!!!!

Check in was quick and easy

The only elevator was out of service

It was a room

property is in a bad location , very hard to get into and out of.. never ending road noise and in end path to nearby hospital… 3-4 ambulances screaming by at night . my floor smelled of pot each night even though they said they would charge people $$$ for smoking.. place smelled awful of pot

Hotel Review: Hampton Inn I recently had the pleasure of staying at the Hampton Inn, and it was truly an excellent experience from start to finish. From the moment I arrived, the staff’s warm welcome and exceptional service made me feel right at home. The room was immaculate, modern, and incredibly comfortable. The bed felt like sleeping on a cloud, and every amenity was thoughtfully provided, from fresh linens to high-quality toiletries. It was clear that guest comfort is a top priority at this property. The breakfast offerings were outstanding, with a wide variety of fresh and delicious options to suit all tastes. The dining area was clean and well-maintained, and the staff ensured everything was replenished promptly. The entire property was in pristine condition, with elegant décor and a relaxing ambiance. Despite its convenient location near key attractions, the hotel was quiet, allowing for a restful and rejuvenating stay. What truly set this stay apart was the exceptional customer service. Every staff member went above and beyond to ensure my visit was perfect, whether it was offering recommendations or quickly attending to requests. I highly recommend the Hampton Inn for anyone seeking a comfortable and memorable stay. I will definitely be returning for another excellent experience!

Checkin was quick, had no issues. My room was clean and had fridge and microwave. The bed was nice and firm...parking was great...the elevators were right inside the side door. They had a decent breakfast and fresh cookies in the coffee area each night of my stay and they were delicious! I was there 3 night so on Thursday when I made it back from work...room had been cleaned and fresh towels were left. No noise disturbances and the staff was friendly. They use Direct TV so I was able to watch some cable. Overall I had no issues...its surrounded by good places to eat, and I would recommend or I would stay here again in the future.

The property was great ,my only issue was that they did not have my reservation logged from Expedia . That took a solid 30 minutes to resolve after I had driven 8 hours so it was less than optimal . It snowed so I called the desk and asked for an extra day …this involved another 60 minutes of online and verbal communication as well as another headache trying to postpone my next destination in Wytheville for a day now that I was stuck in a snowstorm. To close ,the hotel and amenities were fine but Expedia interactions were difficult and tedious .

The young woman at the desk was polite ,informative and professional. The lobby was clean and fresh ,just like the room . Great place to stay !

Nice

Nice hotel. Excellent breakfast! Hot and delicious.

Very clean and convient.

Lovely staff and great breakfast. Thank you

We had to change rooms because our heat did not work.

I’m going to keep is short and sweet. At one point the front desk told me they could not give me any wash cloths and towels. They said they don’t have any and I have to wait until house keeping comes in. Smh