8.2
Very Good

From 927 reviews

Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

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Traveler Reviews Four Points by Sheraton Suites Tampa Airport Westshore

Number of reviews per page
20
40

Top reviews

Dan

6.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

The elevators were not operating properly causing long delays to move about especially from the 8th floor
Carmen
icon-Business
Business

2.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

My room was soooo cold . I called down to tell them the hear wasn’t working they sent a guy up who went into the vent to turn a valve. He said something u have to do that . I waited 5 hours and it was still cold. Refrigerator went out and all out breakfast went bad.
Ashley
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Experienced a very pleasant stay and the hotel staff was extremely helpful and accommodating.
Duane
icon-Business
Business

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great size and layout of the suite
CHRISTOPHER
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Atrium is beautiful
Naomi
icon-Business
Business

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The front desk gentleman was very kind and welcoming
David
icon-Business and Leisure with Partner
Business and Leisure with Partner

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great stay. Just need to sync the St James online menu to the actual menu.
Denise

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was beautiful. Room great size and clean. Negatives were that we waited in line for more than a half hour to check in, and the shuttle service was not reliable
Tina

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Staff was wonderful. Breakfast there and i. The areawas limited.
Jaison

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Stay was just okay. Room was inexplicably cold even after the heater was supposedly turned on. Rooms need to be renovated or updated to modern day standards and conditions. Front desk service was adequate but sometimes seemed oblivious to the conditions that would paying guests endure. Overall I would not book here again nor recommend.
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Yolanda

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

True Southern Hospitality At Its Best. Carlos front desk, Anna and all of your amazing staff makes it so easy to kick back, relax and enjoy FL Sunshine. Wonderful amenities. Memories that touch your heart with every stay. Inviting decor, clean comfortable rooms, attentive to any request. This your home away home at its Best. Invite your friends...Book your stay...you won't reget. Special occasions or just to get away Southern Hospitality is being shared everyday. Planning my next visit today!!! 🤩⭐️⭐️⭐️⭐️⭐️
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Darren

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Property just a bit too old and humid and moldy. Won’t be going here in the future.
Jacquline
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Leisure

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

I stayed one night. Felt safe. The shuttle was prompt the next morning and got me to the airport smoothly and quickly.
Sheronda
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The room was great but it was cold and we turned it up and it was still cold. And the hot water was warm.
April
icon-Leisure
Leisure

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Quick check in, friendly staff. Clean room. Adorable lobby area, lots of plants and even a Christmas tree for the holidays. Ill definitely stay here again. Great location.
Cheryl
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Leisure

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Room was extremely cold with unadjustable thermostats
Jesus
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Friends and Family

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

It was a good place to stay for the game. Not too far from the stadium. The shuttle service and shuttle drivers were great. One of the issues we had was the waiter/bartender in the restaurant was working by himself. So it was hard to get food and drinks at a reasonable time. There are some areas of the hotel that need to be fixed or upgraded. Our bathroom had no vent fan. So every time we took a shower the ceiling was moist. And the handle for the hot water in the bathroom sink was not positioned correctly. The gym is a bit small and also needed to be fixed. Other than that it was a great location for the stadium or the mall.
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STELLA

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Rude people, dirty rooms, too much noise!
Lena
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

The stay was absolutely fantastic. The staff was welcoming and made us feel like family. It felt like home away from home. Transportation drivers were friendly and efficient. Hotel was Clean. Restaurant staff was great too. I would definitely recommend and come back again.
Melissa
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Not the usual Sheraton I’m used to staying in
Number of reviews per page
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