8.0
Very Good

From 609 reviews

Cleanliness

8.4

Room Comfort

8.0

Location

7.8

Service and Facilites

8.0

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Traveler Reviews Mercure Hotel Koeln Belfortstrasse

Number of reviews per page
20
40

Top reviews

Dee
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Parking was 24€ per day and breakfast was also roughly 24€ per person so even though the price for the stay was reasonable, the after costs were relative to a more expensive hotel, closer to the cathedral. It was a nice hotel though and staff were really nice! We would stay closer to the Cathedral next time because there were more food options closer and walking back was a bit tiring after a long day out. Al
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Marilyn
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Great clean, modern hotel. It is a bit off the beaten path, but there's a train station a couple of blocks away that takes you to the Hauptbahnhof, so very convenient. One of the best hotel breakfasts I've had in a long time.
Johannah
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Great breakfast options and friendly staff!
Amanda
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

A lovely clean and comfortable hotel in a quiet area but still close to the city centre. Staff very friendly and helpful. The room was very comfortable and spotlessly clean. The fridge in the room was useful.
Yaruk
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Central location Clean and tidy rooms Safe and clean neighbourhood Late night walks around area safe and recommended Limited breakfast options for vegetarian people. A lot of dairy and meat products and bacon spilling into eggs etc so we were very careful.
Philip
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Went to Cologne for Rheinpark parkrun. Perfect location for city centre and both parkruns in Cologne. Would stay again
Paul
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

This hotel saved our trip to Cologne. After an awful stay elsewhere the night before, we were able to get a late booking. Our apartment was spacious and cool - in the oppressive heat outside - clean and well equipped with its own small kitchen area and a nice bathroom. The breakfasts were amazing and the pool was nice to use as well, if a little on the cool side.
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NICHOLAS
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

N/A
Adrian
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Spacious apartment for our family of 4. One bed with a pull-out couch bed that was already made upon our arrival. Extremely clean and quiet. Walking distance to everything. Loved it!
Karen

10.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

Great stay. Hotel was walking distance from city but away from hustle and bustle.
Golan Security
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Nice place near the old town
Ryan

8.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Nice location
Shene
icon-Business
Business

6.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Two different buildings (across the street from each other). Room smelled like manure for some reason. Bathroom small. Small gym. Nice employees.
Alastair Kennedy
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Greta location, facilities and staff. Family friendly. We had a great time!
Paul
icon-Leisure
Leisure

8.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Location was fine for me (10 mins walk to U-Bahn Ebertsstrasse, where there is a street of places to eat, and a supermarket, 15-20 mins walk to Hbf/Dom. You can also walk to Zoo/Flora along the river. Room was nice, one or two things went wrong (shower sealant, TV not working) which Reception got fixed. Most staff were very friendly and helpful, however, when I needed to get internet access (after my phone broke) to confirm my return flight (it was the day after the computer fallout, so I needed to do this urgently), they wouldn't help. Luckily the very helpful Koeln Tourist Office directed me to an Internet Cafe nearby. Overall a good stay.
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kim
icon-Leisure with Friends
Leisure with Friends

8.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

A fair walk through a busy pub section, but noticed on the morning we could use the underground and avoid the area
Foster
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Everything was walking distance! If not there are two different trains near the hotel!
jorge
icon-Business
Business

8.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Is a good hotel for work...
James
icon-Leisure with Children
Leisure with Children

8.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Very clean. Excellent breakfast. Pool is not family friendly. Suites are remodeled apartments in adjacent building.
Yousef
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 49 week(s) ago

Hotels.com verified review

Elevator not working in annex building. Had to climb the stairs with luggage to 3rd floor. Poor WiFi connection. Breakfast is nice.
Number of reviews per page
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