Overall Ratings & Reviews Hampton Inn Jackson/Pearl-International Airport

All was good

The check in was fast and easy…

Super quick and easy check in. Very friendly employees. The room was clean, nice pillows. Lots of places to put suitcases. Moved a table since there wasn’t one on my side of the bed. Decent water pressure, but the faucet was too close to the side of the sink. Very nice breakfast.

No airport taking

Staff was great and love the brand but this location is badly in need of a rehab. Very worn. Hard to tell what is worn out and what is dirty. I think it is really just wear. The sliding bathroom doors don't close privately enough for me, the furniture was very tired and seemed possibly water damaged a bit. Bed was clean and comfortable.

We enjoyed our stay

The lady at the front desk was very nice and very fast! Loved her!

I enjoyed it.

Sink leaked water from pipes underneath. Lobby smelled of smoke even though smoking is prohibited inside the hotel.

They don’t clean the rooms. They say you have to ask for, but nobody tells you that I would’ve never booked it knowing that the TV didn’t work except for channels 3 to 15 the front desk Person was rude. Will never stay there again or any other of the same hotel I’ve stayed for years very disappointing.

Clean and excellent staff.

The room was very clean. The staff was great. But when I returned later on, there was a live roach in the bathroom. I found that disturbing, because if there is one roach, you know there can be more in the room and hotel.

My wife and I along with our pets had 2 wonderful stays at this hotel within a week. The room we had was perfect for us. It was so good we requested it for the second stay and the wonderful staff reserved it for us. Every staff member we come across was friendly and professional. The location was also great as there were several restaurants close by. We would highly recommend this hotel.

Perfect overnight spot - very quiet, clean room and comfortable bed. Typical free breakfast met the need. Nice hotel for the price! Staff was very pleasant.

Everything is always impressive

Breakfast great. The staff were very pleasant and helpful! I will return!!!

Last minutes selection since I was not planning to spend the night, but decided to stay since it was getting too late to drive. Easy to book with Hotels.com. Check in was perfect.

The room had a stain on the ceiling, a light bulb missing from the bedroom lamp, the toilet flusher was broken, the room had a musty smell, and the breakfast was lacking. The egg omelettes were overcooked and dried out.

Nice hotel

Air wasn't working properly. Poor customer service at check in. Elevator slow and outdated.