Excellent room location.Breakfast was good.

We had to hang a small blanket (which we brought) over the drapes to block out the bright lights in the parking lot. Room had 2 beds so we had 4 people and the bathroom was nice but tiny.

It is clear this hotel was either recently built or renovated. It was modern and updated. No carpet in the rooms (YAY). Pillows were great and the bed was comfortable. Would definitely stay there again.

Everything was excellent except for the space for the breakfast. Very small

The hotel is not near the old town of Saint Augustine, it took us 1 hour to go over the bridge, it looks nice and clean, but my granddaughters took off their shoes their feet were black i don't think they ever clean the floors. The door to the next room is very thin we could hear a man coughing like he was in our room.

Ok

Outstanding customer service but awful sewage smell coming from sink in the room 105. A reviewer posted about this smell in this same room a month ago and it appears nothing has been done about it. There is also mildew or mold in the bathroom. Room 105 needs immediate attention.

Nice clean hotel close to downtown.

Breakfast could have been a little better quality.. No hot water at night to shower.

The check in process was difficult. The clerk did everything OK, but there was some sort of confusion where they couldn't see that I had actually pre-paid. They were quoting some rate that was less than I paid. It took about 12 minutes to sort it all out.

Pleasant stay

El hotel es muy bueno, limpio, buen desayuno y muy cerca de todo

Very clean, friendly staff, comfortable room. Not enough parking spaces to accommodate number of occupied rooms.

I had a wonderful stay. The manager and assistant was great.

The 1st room we were given was super tiny /king bed next to elevator, asked to change room. Dbl bed any available.with adjoining door. Extremely poor build could hear everything in the next room.could hear phone conversations, tv which was on entire night. ALL sounds heard.

This was a lovely hotel, the staff were friendly and helpful. Would definitely recommend.

Not enough pillows. We needed 2 more.

Perfect stay

I was very happy with my stay the staff was very friendly and room was clean and tidy they have a good breakfast and well lit parking lot.

When we went to check in they told us they had no rooms with AC. They said they could bring a fan in! Really??They were apparently running on a generator and had no idea when the electricity would be repaired. Since we had reservations, you would think they would call us in advance and let us know what was going on. You think they made that courtesy call? NO they did NOT. The only thing they did do was referred us to the Best Western Sea side. Luckily they had rooms avaiblabe. Not sure I'd stay at this Holiday Inn again.